Have you heard that I’m not McDonald’s? I decided to write to my new friends in McNeed, and I got a great response out of Harmony. She is apparently convinced that I am McDonald’s. I got a somewhat puzzling response from Scott, the manager of the Canonsburg store. I’ll share what’s transpired. This is me, trying to clear up the message…
From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Thu, Sep 1, 2011
Subject: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: krebs955@gmail.com, shovelman11@yahoo.com, pastorskid_tiwtc4u@yahoo.com
Cc: pit.05834@us.stores.mcd.com, Ella Jones <Ella.Jones@us.mcd.com>, info@westliberty.mcdtoday.com, sandra.jaeger@gmail.com, skausky33@verizon.netHello Harmony, Shirley, & Amber,
Thank you for taking the time to write to me! While I understand your frustrations with your McDonald’s visits, I have to say… I am not McDoanld’s.
I’m not sure how you all arrived at using the contact form for my website whilst thinking the message was going to McDonald’s. While I applaud your vigor, it is sadly misdirected. I do however feel that it would be an injustice if I left the messages fall upon deaf ears (or blind eyes as it were). So, I am copying this message to the known addresses of several people representing the McDonald’s location on West Liberty Avenue in Dormont. Hopefully they will follow-up with you directly about your respective incidents; runny oatmeal, lack of napkins & ketchup, lackadaisical manager (Jeff), and all. Chaos apparently still abounds at this location. It’s been quite some time since I have been there.
If you’d like to know what I’m talking about, or where this email is from… I encourage you to check out my blog: I AM NOT McDONALD’S. It also contains other avenues to explore (namely Twitter) should this email prove to be no help.
Until then, since the nearby Wendy’s is under construction and possibly worse than this McDonald’s, I encourage you to try Dormont Dogs, SLICE on Broadway, or Tom’s Diner.
Good luck in your journey form consumer advocacy to customer satisfaction, may you be amused along the way, & find what you’re looking for eventually. Consider me your GPS.
Don’t argue with the Garmin,
-ERiC AiXeLsyD
World (and Lunar) Domination
Simple enough, right? Harmony is not convinced:
From: krebs955@gmail.com <krebs955@gmail.com>
Date: Thu, Sep 1, 2011
Subject: Re: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: Waldo Lunar <world.and.lunar.domination@gmail.com>That is interesting since your e-mail address is on the receipts there lol.
It was almost immediately followed by this:
From: krebs955@gmail.com <krebs955@gmail.com>
Date: Thu, Sep 1, 2011
Subject: Re: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: Waldo Lunar <world.and.lunar.domination@gmail.com>Thanks for the helpful info though.
Can someone get me a receipt from that place, just so I can be sure? I’m guessing that Harmony is using a phone, and thought she emailed Ella Jones… & didn’t realize she was using my contact form.
I’ve had positive interactions with Mr. Kausky before. Apparently my repeated use of “I am not McDonald’s” pushed a button.
From: Scott Kausky <skausky33@verizon.net>
Date: Wed, Aug 31, 2011
Subject: Re: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: Waldo Lunar <world.and.lunar.domination@gmail.com>Dear Sir,
I am also NOT MCDONALD’S. I do however, represent the Canonsburg McDonald’s. I can assist you with anything from that perspective. I might suggest however, to take the time and thank a soldier that gives us the freedom to criticize in the land of the free and be thankful that we can peacefully drive down the street and stop by and pick up a quick meal if one so desires.
Thank You.
Scott is apparently unamused by my insolence. The reason I copied him is that he’s the only one who gave a response before, and seems to actually take pride in his store. I believe it also helped get a response from Ms. Jones.
I don’t know where thanking a soldier came into play. I never voiced any disrespect for the government or military. Both of my grandfathers fought in WWII, my dad served in the army, and I have uncles that served in the Marines & Air Force… as well as many other friends & extended family members who have served in active duty much more recently. I appreciate all of their service, and the fact that I’m here and able to whine about the quality of fast food service because of them.
If we’re invoking patriotism inappropriately here: Maybe the next time a McDonald’s employee is screwing up an order, they should thank a soldier that they have the freedom to screw up that order.
I haven’t written back to Mr. Kausky yet, but I did fire this off to Harmony & company:
From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Thu, Sep 1, 2011
Subject: Re: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: “krebs955@gmail.com” <krebs955@gmail.com>
Cc: shovelman11@yahoo.com, pastorskid_tiwtc4u@yahoo.com, pit.05834@us.stores.mcd.com, Ella Jones <Ella.Jones@us.mcd.com>, info@westliberty.mcdtoday.com, sandra.jaeger@gmail.com, skausky33@verizon.netHello again Harmony,
No problem for the contact info, good luck in your quest for customer satisfaction!
But, I must say that I’m confused. You didn’t email anyone, you used the contact form at my website: https://aixelsyd13.wordpress.com
Is that what appears at the top of the receipt?
I’m guessing that more than likely it says “ella.jones@us.mcd.com” at the top of your receipt. I’m not Ella Jones. You didn’t email me. You didn’t email Ella Jones. You did a Google (or Bing) search for the email address, and landed on my page.
If it does say “https://aixelsyd13.wordpress.com” at the top of a McDonald’s receipt, I’d love to see a photo of that.
Rock on!
-Eric
No response as of yet from Harmony, Shirley, or Amber (who all thought or still think that I was/am McDonald’s) …and of course as expected no response (to me anyway) from Ella Jones, Sandra Jaeger, Rick Sapko, or anyone representing the West Liberty Ave. McDonald’s.
Should I write back to Scott & try to clear things up? Should I leave well enough alone? I know that pressing Sandra, Ella, & Rick will get me nowhere.
Related articles
- I AM NOT McDONALD’S (aixelsyd13.wordpress.com)
- McDonald’s puts calories on the menu – but is anyone counting? (independent.co.uk)
- McDonald’s, Burger King, KFC and Pizza Hut to show calories on menu boards (mirror.co.uk)
This entire situation is hilarious and I’m really looking forward to a follow up. Frankly, I’d suggest another email to Scott Kausky to find out what the hell he was referring to with the patriotism thing. I also think that you should thank a soldier for the freedom to receive emails from apparently disgruntled McDonald’s managers who invoke patriotism seemingly at random to people who otherwise wouldn’t merit it. ‘merica, Fuck Yeah!
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Ha ha, glad you enjoyed it! I may have to email Scott again.
Perhaps any future offenders can be somewhat more entertaining.
I could troll them, and tell them to come to McDonald’s, & ask for the manager to complain to my face.
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Oh yeah, don’t forget to thank a soldier for the freedom to comment on some random butt-crack’s blog rantings.
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Reverend Funk stole my thunder. Not only do you have to reply to Scott given his holier-than-thou attitude, but if nothing else you need to keep amusing us with this thread! If you let it die now, what will make us laugh each day. Is there anyway you can throw BK into the mix? Maybe tell Scott that BK doesn’t require you to thank a soldier if you want to criticize them, so now you’ll be going there instead? How about thanking an order-taker? Without them, you don’t get your “darn” meal!
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Ha ha. I guess I’ll have to. He may not know that I’m the same person that’s praised him in the past. I have a few email addresses.
There’s not many Burger Kings in the area to be a threat, but I may invoke Wendy’s.
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From Andy on Facebook…
…&…
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Are there worms in your burgers or not? I’ve heard it both ways.
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Well, yes & no. There aren’t worms in the burgers, but you should get worms after you eat the burgers.
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