Conagra Ruins Christmas.


Well, the tweets from before were apparently incorrect. The La Choy teriyaki variety that I liked has been discontinued. I emailed Conagra via webform and found a bunch of names and tried to garner email addresses online, which worked on at least 2 counts. I also got some replies from various grocery stores.

No one tried the maze though. You read my email, right?

Here are my replies from Conagra:

From: Conagra Consumer Care consumer.care@conagra.com
Date: Tue, Dec 19, 2023 at 1:03 PM
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]
To: [me]

Hello Eric,

Thank you so much for taking the time to reach out to us regarding the La Choy Teriyaki Sauce. There was obvious passion in your correspondence, both for the former product you preferred and for the current product that does not meet your expectations. We’d like to offer some background and what we hope is a worthy alternative.

Previously we produced both the La Choy Teriyaki Marinade and Sauce that you enjoyed, and the La Choy Teriyaki Sauce and Marinade. With two similar sauces available, earlier this year we discontinued production of the La Choy Teriyaki Marinade and Sauce. We work with grocery stores and other retail partners to optimize our product assortment. Through these conversations, we often need to make decisions about discontinuing products. These are difficult decisions, as we know a discontinued product can be a disappointment to consumers.

We appreciate your candid feedback on the current La Choy Teriyaki Sauce and Marinade. This feedback was shared with our brand team and will go to our internal culinary team as well. Every piece of consumer input is valuable to us.

Within the Conagra Brands portfolio, we also offer PF Chang’s Home Menu, and we hope their Teriyaki Sauce is one that you’ll enjoy. PF Chang’s Home Menu is inspired by the tastes and high-quality ingredients of PF Chang’s bistros. The Teriyaki Sauce is part of a collection of sauces we introduced a few years ago, and if you’re interested in trying it, we’d be happy to send you a few bottles. If this would be ok, please reply to this email with your complete mailing address, and if applicable, please include the Unit or Apt. #.

Thank you again for your loyalty to the La Choy brand and the time you spent providing us feedback. Both are appreciated.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com
Conagra Brands * Chicago, IL 60654


From: Conagra Consumer Care [consumer.care@conagra.com]
Sent: 12/11/2023, 1:43 PM
To: [me]
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]

Hello Eric,

Thank you for reaching out to Ms. Schaefer’s office to let us know you were a fan of our LA CHOY TERIYAKI MARINADE AND SAUCE.

From time to time we reformulate our product recipes, this also includes how consumer preferences change over time. Unfortunately, it’s no longer available but we’ll make sure to share your comments regarding your request to bring back the older formulation with appropriate personnel.

If you have any further questions, please don’t hesitate to contact our supervisors at 1-800-722-1344, between the hours of 9:00 A.M. and 4:00 P.M. CST, Monday through Thursday, and between the hours of 9:00 A.M. and 1:00 P.M. CST, on Fridays. Please give reference number 06631637 to the supervisor who answers your phone call. If a supervisor isn’t available, please leave a voicemail with your name and reference number. A supervisor should return your call within 48 business hours.

Thanks again for taking the time to share your feedback.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com

Conagra Brands * Chicago, IL 60654

They really don’t get that I am never calling them. This is why I write goofy emails.

And updates via X:

I no tpe suh gewd.

And the only good responses from a grocery store…

From: Guest Relations guest.relations@target.com
Date: Mon, Dec 11, 2023 at 4:12 PM
Subject: Your Inquiry to Target.com Executive Offices
To: [me]

Hello Eric,

Thank you for contacting Target about your experience. I received a copy of your email from our executive offices along with a request to reach out.

Thanks for asking about this “La Choy Teriyaki Sauce and Marinade” we understand you are interested to know if we carry or plan on carrying this. I do apologize, but we do not have this item available in our assortment and at this time we do not have any additional information to share regarding future availability. To view the wide variety of other Teriyaki sauces we do carry please click here.

We appreciate you reaching out and sharing interest with this item. I’ll be sure to share your comments with our buyers.

Sincerely,

Mercedes

Target Guest Relations

Executive Contact Team
http://www.target.com

From: Melissa (Fresh Thyme) support@freshthyme.zendesk.com
Date: Sat, Dec 9, 2023 at 10:50 AM
Subject: [Fresh Thyme] Re: La Choy Teriyaki Sauce & Marinade
To: [me]

Your request (26880) has been updated. To add additional comments, reply to this email.

Melissa (Fresh Thyme)

Dec 9, 2023, 9:50 AM CST

Dear Eric,

Thanks for reaching out! The products available at our stores may differ by location. To find out if your local store carries (product name), you may visit our website http://www.freshthyme.com and search for any of your desired products.

I will forward this to the Store Director for the Bridgeville, PA store location for you as well.

Thank you for being a Fresh Thyme customer!
Melissa
Fresh Thyme Customer Care

Nothing from Giant Eagle, Walmart, or Shop’n Save.

You should try to solve the maze, & then post it & tag me on social media. I’m @AiXeLsyD on pretty much everything.

Or, you could buy my book or some merch.


Conagra Brands
@ConagraBrands
·
Nov 20
Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 18
So, I recently received an email from Comagra saying that the good version is no longer available.

Who is right, them or you?
Conagra Brands
@ConagraBrands
·
Dec 19
Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.

Seriously, what happened in a month?

ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Nov 19
And... I no longer see it on the #LaChoy website product page:  https://lachoy.com/asian-cooking-products/asian-inspired-sauces

Please, tell me that you DID NOT DISCONTINUE this absolutely infallible nectar of the gods?
Conagra Brands
@ConagraBrands
·
Nov 20
Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 18
So, I recently received an email from Comagra saying that the good version is no longer available.

Who is right, them or you?
Conagra Brands
@ConagraBrands
·
Dec 19
Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 19
Thank you for the reply.  I may have a memorial service for the best Teriyaki sauce ever.  Perhaps I could buy the recipe from you?

Did anyone at least try the maze?
Conagra Brands
@ConagraBrands
Thank you for replying. We're unable to provide the recipe as it is proprietary but appreciate your interest in our products. Thank you again for taking the time message and enjoy your week.

La Choy Teriyaki Terror


Foe several years now, I have had an increasing number of issues trying to procure my favorite teriyaki sauce. You know how it is, you find something you like, then it is gone! I have blogged about this before, but the situation is getting much more desperate as time goes by. I have written many goofy emails and letters. I have received swag from Pepto, Turner’s, & Radio Shack. I have drawn mazes and send them to call attention to supply chain issues with potatoes and cocktail rye bread. I surely am single-handedly responsible for the return of Bronco Berry Sauce, right? So, I have to try with my La Choy Teriyaki Marinade & Sauce.

I like to use it to make this Teriyaki stuff. Other brands DO NOT COMPARE. It scares me that it is no longer listed on the La Choy product page.

I drafted up this letter and maze:

Hello Friends,

I write to you today to invite you on a journey with me. The journey is the quest for the most absolute perfect Teriyaki sauce. You may find yourself wondering if it exists. I can assure you, it does… or at least it did. Over the past few years it has been increasingly difficult to find. You’re surely wondering by now, to which magical elixir I am referring? It is confusing, but I will try to explain: The original La Choy Teriyaki Marinade & Sauce is wondrous perfection, yet the La Choy Teriyaki Stir Fry Sauce & Marinade is devastatingly abhorrent.

I know that “teriyaki” may refer to a style, much like “barbecue” can denote many kinds of sauces, but it ought to be a crime to label these two sauces with the same descriptor. “Ketchup” came to describe the sugary tomato-based condiment we all know today, even though at one point it could have referred to many different things including a sauce with fermented fish.

I have seen the words on the label move around in various orders, so I’m not 100% sure exactly what to call the sauce, or how to differentiate it by descriptor… but I can tell you that the darker sauce in the bottle with the same shape as your soy sauce is fantastic, and the other stuff in the salad-dressing style bottle with seeds floating in it is terrible.

Over the years, I have written to my local grocery store, and they said the distributor discontinued it. I had one local store that carried it, and they have replaced its spot on the shelf with a similar yet inferior brand that we would have called generic in my youth. I have reached out to Conagra on social media, and was told to use the product locator. The product locator shows that no one around here sells that sauce, and seems to indicate it is not available online.

The La Choy website that lists all of the sauces does not show the good style sauce, but only the gross style. Is this an indication that you no longer manufacture the good stuff? Google searches lead to one gallon jugs or full cases. I only need a few bottles at a time. Looking closer, it shows as “out of stock” on some sites. Are you having supply chain issues? Is it being phased out? Is it available only regionally outside of my region?

I am writing to implore you to get me some answers other than the stock “Yes, we still make it. Please use our product locator.” I would like some real concrete answers. I also plan to write to all of my local grocery chains.

Please enjoy the attached maze, to help you as you contemplate a suggested resolution to my quest. Are you able to let me know the names of any of the distributors or local/national grocery chains where I can reach out to request your product, or even independent stores? I am in Bridgeville, PA, USA… just south of Pittsburgh.

I would love email addresses, or even snail mail. I am not a fan of these constraining contact forms.

I look forward to your reply, and thank you for the many tasty dinners that I have enjoyed thanks to your delicious sauce. I won’t even ask for an apology for the terribleness of the other sauce, even though you really should apologize for it.

I thank you for your time and attention, may you have a joyous and cheerful holiday season this year!

Your Hangry Fan,
-Eric
aixelsyd13(at)gmail.com

A maze, with the object to help a cartoon AiXeLsyD13 find his preferred Le Choy Teriyaki sauce.
Help me on my quest!

I sent that to Conagra’s contact form, well, what would fit, but was able to attach the maze. I also sent it through Facebook and Instagram messages, and tried to reach out via Twitter (again).

I used a google search to find their CEO’s name and their supposed email syntax, and sent the message to several variations of his address. None have bounced back yet, but I doubt they will all go through. I did also email their media relations and investor questions email which I found in a press release.

What’s my next move? Snail mail? Other executives? Board Members? I plan to email local food chains & maybe even smaller grocers. How do I find their distributors? Should I snail mail these out?

I feel like I have been getting the run-around on this for years:

Teriyaki Stuff


I absolutely love the flavors in Asian food, but because of my shellfish allergy, I rarely dine at those types of restaurants because of ingredients like oyster sauce or brine shrimp as seasoning and cross contamination. I even had friends that once ordered “vegetarian” egg rolls that contained crab meat. I think it was a perfect storm of a language issue and a culture issue.

I posted this photo of a dish we make often on social media, and was asked for the recipe. I figured I would share it here too! It’s more of a method maybe than an exact recipe. My wife usually makes it with chicken instead of beef and without the chick peas.

  1. Made 4 cups  of instant rice according to the box, instead of salt in the water I used 1 teaspoon of beef bullion, set aside.
  2. Sear the steaks on high on a flat pan that can go into the oven – coat w/ EVOO, salt & pepper… about 2 minutes a side.
  3. Place a pat of butter on each steak, place in oven at 400° for about 10 minutes.
  4. Cook the chick peas in a bit of EVOO, maybe medium-high heat.  You need to keep an eye on them as they can “pop.”
  5. Add the Teriyaki sauce to the pan and let it cook, maybe take it down to medium.  I keep stirring & scraping the bottom of the pan.
  6. Get the water boiling for under a steamer basket.  I usually add onion powder and garlic powder.
  7. Take out the steaks and let them rest on a cutting board.
  8. Steam the vegetables above the boiling water once it starts to go… I usually wait for them to turn a bright color then turn it off as I like them still to be a bit crunchy.  Carrots on bottom, broccoli in the middle, peppers on top seems to make the cook the most evenly.
  9. Cut the steaks into strips, I try to go on an angle so they’re nice & tender.
  10. Add the steak to the chick peas & Teriyaki… don’t overcook the steak.  It should still be a little pink in the middle when you add it.
  11. Fluff the rice.
  12. I use garlic powder, onion powder, season all, Mrs. Dash, salt, & pepper throughout on everything.
  13. Plate the rice, veggies, beef/chickpeas/sauce and enjoy!

It all sounds much more complicated than it is.  You can cook he steaks on a countertop grill or cut them into strips & cook in the pan… but I tend to overcook them that way. You could, of course, also use the marinade as an actual marinade.

You could just boil the veggies too, but I feel like that takes out all the flavor and turns them to mush.  Roasting them in the oven may be delicious too, but would take a bit longer… this would be good for the chickpeas too.

If I had a wok, I’d get brave and try it all like a stir-fry. Maybe like the “white people tacos” meme, this is my version of Asian food.

I’d be interested to see what other people think if you try it out. I’d like if you shared your meals like this in the comments, so I have more stuff to try.

I am stuck on this type of La Choy Teriyaki sauce & marinade. The flavor is perfect. The “stir fry sauce” has sesame seeds in it, & I’m not a fan of the texture and hate to tempt fate with diverticulitis issues. The other ones are just OK. What’s your favorite type? Have you ever made your own?

According to Wikipedia, it seems like Teriyaki is similar to Barbecue as it seems to refer to a style of cooking as well as the sauce. Maybe I am wildly misusing the term? I just like the sauce. A lot.

It has been increasingly difficult to find. I have tweeted (𝕏eeted?) Conagra and I think they are stalling. I’m going to have to have a maze-fueled letter & email wiring campaign. I was told the sauce was discontinued by a local distributor to Giant Eagle in 2009, but have definitely found it since then. The current La Choy website doesn’t list it as a product, but the Internet Wayback Machine has it.



I’m not a catering service.


Well, I haven’t done one of these in a while.  One day, a phishing spam caught my eye and I had to torment them a bit.  I have no idea where they get my email address.  Must be bots or I’m on a list I guess.  Also, I have no idea why they think I’m a catering service.

From: jones sandra <jonessandy101@gmail.com>
Date: 2016/08/04
To:
Subject: Catering Service

Hello, My name is Sandra Jones i would like to know if you will be available to cater for my Mums Birthday on the 25th of august,I await your response,hope you accept credit cards for payment?.

Simple enough. Why not be polite and write back?

W(aL)D <world.and.lunar.domination@gmail.com> wrote:

Hello Ms. Jones,

I would be happy to cater your event. May I ask how you found me? I like to give discounts for referrals.

What kind of menu would you like? We specialize in Mexican-Asian fusion with an Ethiopian twist. Our signature entree is a teriyaki beef & brocoli burrito served over a bed of spanish rice and chick peas.

Unfortunately I do not accept credit cards. I can only except cash, in unmarked bills, in a breifcase, left at a drop point to be agreed upon. I also accept labor in trade if you would like to wash any dishes or help cook for other customers.

Your friend,
Juan Chang

“U CAN GET MORE DAN ONE TANG WITH JUAN CHANG!”

I bet that style exists. Somewhere.

From: jones sandra <jonessandy101@gmail.com>
Date: 2016/08/05
To: “W(aL)D” <world.and.lunar.domination@gmail.com>
Subject: Re: Catering Service

Good,am hearing impaired and i can only communicate via text and Email……Menu is ribs chicken brisket and potato salad for about 70 guests,i want the food dropped off by 1pm.where exactly are you located to know if you are close to Mum before we proceed please.,i just want to make the arrangement a big suprise for mum,its her 70th Birthday..I await for your response asap.

It gets interesting right away.

W(aL)D <world.and.lunar.domination@gmail.com> wrote:

Awesome.

I still need to know how you found me for referral kickback purposes. I can deliver via drone like Amazon, so just give me the address. I am located everywhere.

We can also drop balloons and confetti for an extra few dollars.

We have some Chicken Fried Spanish Rice, spicy pork burrito, and Korean BBQ rib quesadillas… os that OK? Perhaps we can work up a potato side like Taco Bell’s spicy potatoes with some Mexican or Ethiopian flair.

Will you be paying in Pesos or Yen?

Aloha!
-Juan Chang

Everyone likes balloons. Right?

From: jones sandra <jonessandy101@gmail.com>
Date: 2016/08/06
To: “W(aL)D” <world.and.lunar.domination@gmail.com>
Subject: Re: Catering Service

Ok i want to know the brief estimate now so that we can make the payment arrangement , For everything to be in order and i will like to know if you have a Chase,Wellsfargo or BoA Bank…If you have any of these three Banks you can call them and they will set you up for a merchant for free…I await for your response asap..

That’s not shady at all.

W(aL)D <world.and.lunar.domination@gmail.com> wrote:

I thought we agreed on cash only at a drop-point? Will you be paying in Yen or Pesos? I don’t trust banks. They are the tool of El Diablo.

We should be able to do 70 people for about $700 including a meal, appetizer, drink, and dessert.

Would you like to hire our Manchurian Mariachi band? They compliment the food perfectly.

-Juan

A Manchurian Mariachi band may also exist. OK.  I Googled it.  This is damn close, and so is this.  And this:

Manchurian Mariachi

I can’t believe the things that come up when you Google crazy stuff.

From: jones sandra <jonessandy101@gmail.com>
Date: 2016/08/06
To: “W(aL)D” <world.and.lunar.domination@gmail.com>
Subject: Re: Catering Service

I can only make payment via credit card..Kindly let me know if it can work out for good..Thanks and hope to hear from you soon..

Pushy.

W(aL)D <world.and.lunar.domination@gmail.com> wrote:

Sandra,

I thought we had a great party being planned here. I can’t do credit cards. The credit card company fees are way too high. If I can’t pay the credit card fees, they figuratively come over and make me “drop trou” for a solid rogering.

Surely you can get your hands on some Yen or Pesos?

How do you feel about my proposed menu and the musical entertainment?

-Juan (& Only) Chang

And “she” won’t answer my highly important questions regarding cuisine or entertainment.

From: jones sandra <jonessandy101@gmail.com>
Date: 2016/08/09
To: “W(aL)D” <world.and.lunar.domination@gmail.com>
Subject: Re: Catering Service

Thanks for your response, i can only make the payment via my credit card only and regarding the charges fee to accept the credit card add the bills to the total estimate of your own service charges and i will give you my card info to charge everything on my card..Thanks and hope to hear from you asap..

At least she was polite. I guess we don’t have a deal. I’m not sure how this scam is supposed to work anyway.

W(aL)D <world.and.lunar.domination@gmail.com> wrote:

I guess we don’t have a deal then. You may want to try a local Boston Market or Panera Bread. I hear they may cater. They probably also deal in credit cards.

Good luck with your Grandma!

Your Friend,
-Juan

I thought I had planned one hell of a party. Anyone want to go into business?

Yinzburg makes some tasty BBQ for y’all…


YinzBurgh BBQ on UrbanspoonLast night before the band played a show in Bloomfield, my wife & I stopped with some friends at Yinzburg BBQ on Baum Blvd. in Bloomfield.  Last time I was in that building it was a Roly Poly, and it’s certainly a different place now.

Yelp | Pittsburgh BBQ

Yelp | Pittsburgh BBQ

I’m a huge fan of BBQ and I have been reading great reviews about the place online, so I was very anxious to check it out.  (Also, I’ve been in a BBQ mood lately.)  Of course with the whole shellfish allergy thing, I took a look at the menu online before we went down.  My mouth was watering at all of the delicious prospects.  Thankfully, there is no deathfish present on the menu.  I’ve sadly gone to places before that have had daily specials or menu revamps that aren’t online… so I decided to send them an email.  I was met with a quick, friendly & inviting reply from owner & chef Richard.  His philosophy seems to be summed up in his email signature:

1. Barbecue is a cuisine; Barbecue sauce is a condiment!
2. The sauce is served on the side.
3. The love is in the rub!

When we walked in we were greeted by a woman with a sweet southern accent who asked us if we had ever been there before.  We indicated that we hadn’t & got a lesson in the 4 main & 2 hot barbecue sauces.  I liked the vinegar one & the signature red…  And, I liked that you could get 2 different ones with your meal.  Next time I might get the mustard sauce.

I had the brisket & pulled pork combo with the signature red & vinegar sauces (served on the side, so you can apply or dip however you like), the coleslaw, and a root beer from Natrona.  I tried both meats sans sauce, and they were incredible.  I found myself having a hard time deciding which sauce I liked better with which meat.  The coleslaw was creamy and flavorful.  I also had a sample of my wife’s mac n’ cheese (she got a delicious looking half chicken), and our friends’ collard greens.  The mac n’ cheese was nice & creamy and the collard greens were delicious.  I’ve sadly never had any until now.  We even had a very satisfied vegetarian in our midst who seemed to really like the smoked tofu wrap.  It’s not every day you find a BBQ place that serves vegan and vegetarian items.

There were two 2-seater tables outside, and 2 tables with standing room only inside.  We stood as we dined,negotiating around the mountain of food in front of us.  Halfway through the meal, I was already planning what to order for my next visit.  Next time it’s chicken & ribs… maybe the black eyed peas on the side.  Next time will also be soon!  They asked us to tell our friends… and if you’re reading this… you’re my friend, and you need to go check this place out!

I was so enamored with the food… I forgot to take a photo to upload to UrbanSpoon… oh well, maybe next time!

New BBQ Joints?


Pittsbugh BBQ Co. - Brisket Sandwich

Good BBQ helps to grow healthy sideburns.

Well, you probably know I like barbecue.  I’m a big fan, and I’m always willing to try out new places.  Well, new places that don’t have shrimp or other deathfish on the menu.  I’ve scoped out the web sites three places I haven’t tried… perhaps they’re rather new?  Can anyone tell me if they’ve been to any of these places & what they think?  (Or if they have any stuff on site that’s not listed on the online menu?)

Perhaps, like movie nights, I can organize a Pittsburgh (& surrounding area) BBQ tour?  Would anyone be interested?

I’d like to check out the following BBQ restaurants…

Of course we’d have to hit my favorites… Brentwood Express Rowdy BBQ, Pittsburgh Barbecue Co., & Clem’s Cafe!

Were else are the deathfish-free BBQ joints in in & around the ‘Burgh?

A wing tour has been suggested, but 95% of the places that fry wings also fry deathfish, so I’ll stick with Gooski’s.