Tag Archives: Email

The Pittsburgh Tunnel Monster gets national attention?

Well, sort of.  The buzz around town on the news & radio lately has been about a survey by a GPS data company called INRIX that calls the sweet spot from Greentree to the Fort Pitt tunnels on the Parkway West here in the ‘Burgh the worst traffic outside of New York or Los Angeles.  Read the Post-Gazette article for all the juicy details.  Here’s an excerpt…

According to INRIX, it takes an average of 13 minutes — nine more than it should — to traverse that stretch. That doesn’t count the time it takes to get there, as morning backups now routinely spill well down the back side of Green Tree Hill and sometimes past Carnegie.

At a delay of nine minutes a day, for a regular commuter that works out to about 36 hours a year down the rat hole, just for the morning rush. According to INRIX, drivers on the 10 worst U.S. corridors may squander up to 60 hours a year stuck in traffic.

Those who while away their mornings in the daily tangle might be inclined to dream of a wider Parkway West or new tunnels drilled through Mount Washington, but financial and topographic realities make that a bit like yearning for world peace.

105.9 WXDX-FM

105.9 WXDX-FM

The guys on the X were talking about it yesterday morning, so I sent Bob a link to my Tunnel Monster blog.  Bob posted it on their morning show blog & I’ve been getting mad hits today because if it.  Ha ha.  Thanks guys!

I do have to say though that the Steely McBeam tunnel monster image isn’t mine.  Someone named Angry Mongo posted it first.

I have one more “artist rendering” from Eric Yano (I’d still like to see more!):

Flying Tunnel Monster

Flying Tunnel Monster (by Eric Yano / Valley of Steel)

And here was the letter to MythBusters & Dirty Jobs, that didn’t get a reply from anyone…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Mon, Feb 27, 2012
Subject: The Pittsburgh Tunnel Monster (Mythbusters & Dirty Jobs team-up?)
To: jamie@m5industries.com, mythbusters@m5industries.com, adam@adamsavage.com, info@mikeroweworks.com, torybelleci@gmail.com, swift@buchwald.com
Cc: info@beyondaction.com.au

Dear Duke of Dirt and Sultans of Science (or Emperors of Explosions?),

I’m a big fan of both of your shows, I believe that I have been watching since the first season of each, and have seen almost all (if not all) of the collective episodes.  My wife & I enjoy the Saturday morning/afternoon marathon runs of each, sometimes they prevent us for doing anything productive (except learning while being entertained of course) for most of the day.  My favorite Dirty Jobs moment has to be an early one… where Mike was at the charcoal factory & asking the guy how you can burn it after it has already been burned and the guy either didn’t know the answer or comprehend the question and started to get irate.  It set the tone for the rest of the series!  Of course I love all the dirty gross stuff like expressing the anal glands during pet grooming… who knew?  Having worked an assembly line myself, I really appreciate that you manage to shed light on jobs that most people never even think about (or know existed).  With Mythbusters, I don’t know how to pick a favorite… I loved the ninja & pirate myths, the ancient mirror laser thing, all of the movie scene recreations (or attempted recreations), the many abuses of Buster, and for some odd reason… the car filled entirely with A/B foam.

If I’m not watching the Discovery Network, I’m over on the History Channel.  My wife likes to remind me that we have about 200 other channels.  I don’t need them, really.

I first attempted this (intentionally humorous) pitch to the people over at history with MonsterQuest or MysteryQuest in my sights.  I had assumed I’d receive some sort of “Yeah, whatever goofball” type of reply.  Sadly I have not received any reply at all.

The more I thought about it, I feel that this is a serious subject.  It would work for Mythbusters… not sure how you could word the myth… but basically your task would be to get to the bottom of seemingly inexplicable tunnel traffic/congestion.  You could look at how people slow down when approaching, how throwing a roadside distraction (like a car accident) in there would effect things?

As for Mr. Rowe, I’m sure that working in a tunnel is a dirty job.  There are nightly cleanings/work in the Liberty tubes some times… and someone sets out traffic cones every day for the changing of a lane’s direction when going into/coming out of the tunnel.  I’m also guessing that being a Mythbuster (or one of their crew) is a dirty job.  Pittsburgh is a little Hollywood lately, why not capitalize on it by coming to check out our little town?  I know Grant & Tori were at the Zabmelli firework factory in New Castle once!

Did you see the incredibly forced Pawn Stars/American Pickers/American Restoration crossover?  You guys could do way better than that, and it would be unscripted.

Here’s the meat of my original email…

I believe that we have a monster in the Pittsburgh area that you may want to check out.  It’s affectionately referred to as the Tunnel Monster.  People in the southwestern Pennsylvania area live in a great fear of the Tunnel Monster.  Many yinzer drivers slow down as they approach any area tunnel… but most especially the Fort Pitt Tunnels, Liberty “Tubes”, and the Squirrel Hill Tunnels.  I’ve heard theories that the tunnel monster also perhaps takes shelter in one or all of the three rivers when not lurking in the tunnel.

Fear seems to increase in times of rain, snow, and (perhaps strangely) before sporting events, holiday festivities, and large concerts.  I believe we have weekday tunnel anxiety between 7:00am & 9:00am, and again from 2:00pm to 7:00pm at all tunnels.  I’ve never heard a first-hand account of an actual sighting, but it’s clear that there is something strange happening at these locations.  There are also spikes of Tunnel Monster fear when traffic accidents happen nearby.  Perhaps the tunnel monster feeds on broken down cars, flat tires, or the corpses left in the wake of fatal accidents?  Rubberneckers seem to be ripe for the picking also.

I have personally seen 18-wheelers get to the entrance of a tunnel and turn completely around, most likely out of fear of the tunnel monster perhaps lurking within the yellow-hued florescent-lit man made caverns.  Some people go through the entire length of a tunnel holding their breath so the tunnel monster doesn’t steal it, or honking their horn the entire way to scare it off.  I’ve seen motorcycles and ambulances go right down the center line at accelerated speeds, no doubt trying to avoid a tragic end.  I’ve even heard of people tapping the roof of their car when spotting a Padiddle to ward off the evil tunnel monster.  The theory perhaps being that the tunnel monster is on the hood of the other car, and its webbed fin (a paddle or “padiddle”) is blocking one headlight.

I have seen strange markings on the inside of they Liberty Tunnels, but they have since been covered-over.  They were strange numbers and hieroglyphic-like symbols that appeared right before a construction project.  Do you think the crews working in the tunnel are in any danger?  Perhaps it’s a conspiracy?  Are they in there hunting for the tunnel monster under the guise of construction efforts while they cover up the monster’s cave paintings?  Could the monster be some sort of Neanderthal, or perhaps a supernatural being, or some sort of demon?

There are countless videos on YouTube documenting fearless drives through the Fort Pitt Tunnels, but I don’t believe that any concrete video evidence has been recorded.  I have attached some artist renderings of the Tunnel Monster that I have found on the internet.  Perhaps you would like your experts to interview the area residents and come up with your own?

I really would like someone to get to the bottom of this Tunnel Monster thing, and I believe that Monster Quest is perfectly suited for the job!  Thank you for your time, I hope to hear from you soon!

So, now you know where my thought process has gone, & how it has developed.  I’d love your consideration for this idea.  Please don’t make me turn to TV shows that I don’t watch like Billy the Exterminator or Dog the Bounty Hunter.

Thank you for your time, I look forward to hearing from you!

Not afraid of the Tunnel Monster,
-Waldo Lunar

I tried message boards, email addresses, all kinds of outlets… all to no avail.  Party poopers.

Maybe this will get a reply:

Should I try PennDOT or the city of Pittburgh next?

Fort Pitt Tunnel

The Monster’s Lair | Fort Pitt Tunnel (Photo credit: Wikipedia)

I assure you, I am not McDonald’s.

McJokerIt’s happening again.  I still say it’s a fail of smart phones & tablet PC‘s in their navigation of the internet.  At least I hope that’s the problem.  It could just be that some people are really not that bright. Maybe it’s a reading comprehension problem.  They see a post about McDonald’s & complaints and they hit “contact” thinking they’re somehow contacting McDonald’s, blissfully unaware that the url in the address bar is http://aixelsyd13.wordpress.com/contact/ and has nothing to do with McDonald’s.  I’m guessing that this is thanks to Google sending everyone who searches “McDonald’s” & “email” or “complaint” to me.  Maybe the magic words are “McDonald’s” & “Contact”?

Actually, my incredible WordPress site stats show me most of the search terms that people used to land on my blog today.  The culprits are most likely…

  • mcdonalds.customercare@us.mcd.com (3 searches)
  • ella.jones@us.mcd.com (1 search)
  • mcdonalds food tv advertisement (1 search)
  • mcdonalds hand washing procedures (2 searches)

As you’re reading this, can you say it with me?  Seriously, out loud.  Ignore the people around you as they look at you like you’re crazy.  Take a deep breath.  Say it with me:

Eric Carroll (a.k.a. ERiC AiXeLsyD, a.k.a. Waldo Lunar, a.k.a. Bronco Jalapeño) is not McDonald’s.  He does not work for McDonald’s.  Emails sent through the contact form at aixelsyd13.wordpress.com will not reach McDonald’s.  If I contact World (and Lunar) Domination inexplicably thinking that it is somehow related to McDonald’s (or Kmart), I will be publicly ridiculed on the internet.

I may have to put that on my contact page.  I’m guessing you won’t read it anyway if you’re crazy enough to send me an email without really reading anything else on my page.

If the stuff was coming right to my email address, I could almost understand it.  But, this is being typed into (or cut & pasted into) the contact form at my site… which looks like nothing related to anything on any McDonald’s website.  This most recent one is different in that this McDonald’s is apparently delinquent on a payment to a company that cleaned out their most likely disgusting dirty fryer.  This is much more serious than a simple screwed-up order or ignorant employee.  I’ll share it with you…

From: Jane Farrell <janef@malachymechanical.com>
To: █████████████@█████.com
Sent: Wednesday, May 2, 2012 3:08 PM
Subject: W(aL)D Feedback

Name: Jane Farrell
Email: janef@malachymechanical.com
Message / Comment: I sent you a message about Mcdonalds#14518 located at 1101 East Tremont Ave. in the Bronx, N.Y.  We went there to repair their frymaster fryer and they refuse to pay us. You sent me a email on 4/4/12 Ref#8770056 that you would send my letter to the regional office in my area. I haven’t been paid as of yet. I would appreciate it, if you could let me know if the store was contacted. Thank You so much, I do appreciate any help in getting this paid.

Jane Farrell, Malachy Mechanical
How’d you find my blog?:

Time: Wednesday May 2, 2012 at 3:07 pm
IP Address: ##.###.###.##
Contact Form URL: http://aixelsyd13.wordpress.com/contact/
Sent by an unverified visitor to your site.

Insanity.  I had to write back, didn’t I?  Yes.  Yes, I did.  I even decided to offer some help to Jane in perhaps contacting the right person or people on the matter.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
To: janef@malachymechanical.com
Cc: McDonalds.CustomerCare@us.mcd.com; info@mcdonalds.com; ny.14518@us.stores.mcd.com; mcd.14518@us.stores.mcd.com
Sent: Thursday, May 3, 2012
Subject:
Re: W(aL)D Feedback [Sorry, I'm not McDonald's.]

Hello Jane,

Unfortunately you’re mistaken, as you did not contact me earlier.  I am not McDonald’s.  I have simply blogged about McDonald’s & my interactions (or attempted interactions) with them.  For some odd reason, people keep landing on my website and contacting me, thinking that I am McDonald’s.  I assure you, I am not McDonald’s.  I don’t work for McDonald’s.  I don’t represent McDonald’s.  I can’t speak for McDonald’s.  I certainly can’t pay their bills.  I do sympathize with you though, as McDonald’s apparent ineptitude knows no bounds.  I am a blogger who makes light of their insanity with my own.  If you would like to follow my journey, please see the following blog posts.  They will help to prove & reinforce that I am not McDonald’s, and perhaps bring to light your own error in using my contact form instead of reaching out again to McDonald’s.

  • I AM NOT McDONALD’S - Like you, Harmony, Shirley, Amber, & Jeffrey mistook me for McDonald’s.  This post also links to my earlier correspondence with McDonald’s in case you are interested, as well as valid alternatives to actually contact McDonald’s instead of me, because I am not McDonald’s.
  • I’m still not McDonald’s. - I inform Harmony, Shirley, and Amber that I’m not McDonald’s.  Harmony remains unconvinced.  I unintentionally angered local McManager, Scott Kausky.
  • OK, maybe I am McDonald’s? – Harmony’s husband steps in to assure me that I am indeed McDonald’s, even though though I am clearly not.  Mr. Kausky calms down.  I create some graphics proving that I am indeed not McDonald’s, & I share a McAdventure.
  • s,pןɐuopɔɯ ʇou ɯɐ ı - Really.  I laid it all out one last time for Harmony & her McHusband.  They never responded after this.  Perhaps they finally got the message?  I disclose more McDonald’s contact options, as I am not McDonald’s and contacting me does nothing but further amusement for myself & my readers.
  • McConsistency is Key. – Apparently despite all the other blog posts, I’m still the place to go to complain about McDonald’s.

A bonus post, somewhat related:

A super-special extra bonus post:

  • I’m not Kmart. – While I’m not McDonald’s, I’m also not Kmart.  Perhaps McDonald’s customers & Kmart shoppers are the same demographic?

Perhaps you’re not interested in my blogs, but in exchange for you taking the time to read them I am prepared to help you in your plight for payment.  I have researched several ways for you to contact McDonald’s, none of which are the contact form located at my website.  Let us go through them together:

I hope that I have been able to provide some clarity, amusement, and even some actual help today (even though I am not McDonald’s).  Good luck in your quest, this is most certainly more annoying than the usual lack of ketchup packets or pattyless burger!  Have a nice day.

I am not McDonald’s,
-Eric Aixelsyd
World (and Lunar) Domination

Do you think she’ll write back?

Frymaster Fryer

Frymaster Fryer

Pizza Hut actually █████████ to a █████ but then ███████ it.

I tweeted this…

They tweeted this…

https://twitter.com/#!/pizzahut/status/195944183775756289

(They have since deleted it.)

I tweeted this…

Of course, this was all in reference to my apparently infamous maze.  We’ll see if we get a reply.  I’m guessing not, since they deleted their tweet.

Wow.  Do they have an internal policy regarding not answering me?  Holy cow, that is so funny.  Luckily I have a screenshot show that the tweet did indeed exist.

@PizzaHut | @AiXeLsyD13 how humorously cool! We’ll relay this information to our internal team.

Pizza Hut Pulls Out!

Fantastic.

I caught your tweet, Pizza Hut!  Ha ha.  You responded to me.  I win.

I almost forgot, they never responded to this either:

Hey Pizza Hut, my guts are not a water park!

Do you think they "get" that it makes me poop?

In search of the Tunnel Monster…

We have all heard talk of the Pittsburgh tunnel monster.  There are other sites that talk about it and claim that it’s not real, simply poor planning by the engineers that designed the traffic flow in & around the city, or my favorite… that it’s simply Pittsburgh drivers slowing down for absolutely no reason!  I mean, how crazy is that?  Slowing down for no discernible reason?  That’s just insane, my friends.

Obviously there is something to the tunnel monster rumors.  I have discovered a few artists’ renderings online.  (I’d like to see more! I decided to call in the big guns from the History Channel to investigate…

Hello Heads of Historical Heavy-Hitting!

I’m a big fan of all of your shows, I’m always watching Pawn Stars, Swamp People, American Restoration, American Pickers, Ancient Aliens, or one of your many informative yet incredibly entertaining offerings.  One of my favorites is Monster Quest.  I’m always intrigued by new evidence of cryptids, and am captivated by new Bigfoot or yeti sounds, hairs, tracks, eyewitness accounts, theories, and the like.  I enjoy thought-provoking television where I’m able to learn some things or open my mind to new possibilities.

I believe that we have a monster in the Pittsburgh area that you may want to check out.  It’s affectionately referred to as the Tunnel Monster.  People in the southwestern Pennsylvania area live in a great fear of the Tunnel Monster.  Many yinzer drivers slow down as they approach any area tunnel… but most especially the Fort Pitt Tunnels, Liberty “Tubes”, and the Squirrel Hill Tunnels.  I’ve heard theories that the tunnel monster also perhaps takes shelter in one or all of the three rivers when not lurking in the tunnel.

Fear seems to increase in times of rain, snow, and (perhaps strangely) before sporting events, holiday festivities, and large concerts.  I believe we have weekday tunnel anxiety between 7:00am & 9:00am, and again from 2:00pm to 7:00pm at all tunnels.  I’ve never heard a first-hand account of an actual sighting, but it’s clear that there is something strange happening at these locations.  There are also spikes of Tunnel Monster fear when traffic accidents happen nearby.  Perhaps the tunnel monster feeds on broken down cars, flat tires, or the corpses left in the wake of fatal accidents?  Rubberneckers seem to be ripe for the picking also.

I have personally seen 18-wheelers get to the entrance of a tunnel and turn completely around, most likely out of fear of the tunnel monster perhaps lurking within the yellow-hued florescent-lit man made caverns.  Some people go through the entire length of a tunnel holding their breath so the tunnel monster doesn’t steal it, or honking their horn the entire way to scare it off.  I’ve seen motorcycles and ambulances go right down the center line at accelerated speeds, no doubt trying to avoid a tragic end.  I’ve even heard of people tapping the roof of their car when spotting a Padiddle to ward off the evil tunnel monster.  The theory perhaps being that the tunnel monster is on the hood of the other car, and its webbed fin (a paddle or “padiddle”) is blocking one headlight.

I have seen strange markings on the inside of they Liberty Tunnels, but they have since been covered-over.  They were strange numbers and hieroglyphic-like symbols that appeared right before a construction project.  Do you think the crews working in the tunnel are in any danger?  Perhaps it’s a conspiracy?  Are they in there hunting for the tunnel monster under the guise of construction efforts while they cover up the monster’s cave paintings?  Could the monster be some sort of Neanderthal, or perhaps a supernatural being, or some sort of demon?

There are countless videos on YouTube documenting fearless drives through the Fort Pitt Tunnels, but I don’t believe that any concrete video evidence has been recorded.  I have attached some artist renderings of the Tunnel Monster that I have found on the internet.  Perhaps you would like your experts to interview the area residents and come up with your own?

I really would like someone to get to the bottom of this Tunnel Monster thing, and I believe that Monster Quest is perfectly suited for the job!  Thank you for your time, I hope to hear from you soon!

Not afraid of the Tunnel Monster,
-Waldo Lunar
World (and Lunar) Domination

These were the attached pictures:

The Pittsburgh Tunnel Monster (as presented by Boring Pittsburgh)

The Pittsburgh Tunnel Monster (as presented by Boring Pittsburgh)

Steely McTunnelMonster

PENNDOT Uses Magic Eight Ball To Determine Travel Time on Parkway East (by Angry Mongo)

Sadly, my emails have fallen upon deaf ears/blind eyes.   I have tweeted at the History Channel, used their contact forms (submit a ticket & submit feedback), and dug up emails for the MonsterQuest production company.

When I learned that MonsterQuest was no longer in production, I moved on to the people behind MysteryQuest.  I wrote to their production company too… again to no avail (so far, anyway).

This must be investigated.  I refuse to be ignored!

I submitted the following (again via stupid contact form) to the people behind one of my favorite History shows, Ancient Aliens:

Shalom Science Soul-mates,

I recently had a show idea for MonsterQuest, to find that they are no longer in production… and I haven’t had any replies from their production company, the History Channel, A&E, or even from any of the people involved with MysteryQuest.  Perhaps you can take a look at my attached letter, and somehow tie these mysterious happenings into extraterrestrials or ancient astronauts?  Who built the first tunnels?  Was it aliens?  Were horses & chariots ever afraid of tunnels?  Did this only happen since the invention of the automobile?  Was Henry Ford working with alien technology?

I cannot wait to hear from you.  I can’t contain my excitement.  The original letter attached…

[Message from above included here.]

Since I can’t attach something in a contact form, here are links to the aforementioned photos:

http://i127.photobucket.com/albums/p139/worldandlunardomination/Pittsburgh%20Tunnel%20Monster/ThePittsburghTunnelMonster.jpg

http://i127.photobucket.com/albums/p139/worldandlunardomination/Pittsburgh%20Tunnel%20Monster/TunnelMonster.jpg

Thank you for your time & assistance!

Live long and prosper, and may the force be with you!
-Waldo Lunar
World (and Lunar) Domination

I'm not saying it was aliens... but it was aliens.

Giorgio A. Tsoukalos (Ancient Aliens)

Perhaps they will be able to help?  I don’t like being ignored.  I hope the Tunnel Monster isn’t somehow able to monitor my transmissions and stop anyone from replying.  (Looks like the Tunnel Monster is on Facebook & Twitter – so it may be more technologically advanced than we thought.)

I’m sure the phenomenon isn’t isolated to the Steel City.  I bet it happens with tunnels all over the world.  Is there just one tunnel monster?  Are there many?

Perhaps I will need to put together my own team to investigate.  I’m guessing that since the local news has never touched upon this, that they’re scared of losing a reporter or a cameraman?

The Mythfits

The Mythfits

I’m thinking of also contacting Mythbusters and Dirty Jobs.  I’m a huge fan of both of those Discovery Channel shows.  Mike Rowe is clearly not afraid of anything, maybe he could team up with Adam, Jamie, & the Mythfits.  I hope I don’t have to reach out to Billy the Exterminator or Dog the Bounty Hunter.  If we tell Andrew Zimmern that he can eat the tunnel monster (or at least its eyeballs & testicles) maybe he’ll come investigate?

Is there anyone else that you feel I should reach out to?  Please, send me your suggestions!

Also, I would love it if you would send me your own artist renderings of the tunnel monster.  You can find plenty of photos of the Squirrel Hill Tunnel, The Fort Pitt Tunnel, The Liberty Tunnel, or even the Wabash (or any other local) tunnel online to start with… or you can start from scratch!

You can email submissions to me at world.and.lunar.domination@gmail.com or post them in the comments below!

View inside the southbound/westbound half of t...

This is the monster's tunnel, we're just passing through...

Do(ugh)nut Despot Docility

Well, Krispy Kreme wrote back.  No doubt they believe that I’m absolutely undeniably insane at this point, but they thankfully decided to humor me anyway.  Here’s what I sent them…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Wed, Feb 15, 2012
Subject: Re: Case #1099627
To: krispykreme@casupport.com

Aloha Lyndon,

Thank you for your swift reply!  Hopefully Krispy Kreme is able to rebound to the Pittsburgh area, and stay a little longer this time.  It’s curious that you blamed the franchisees for wanting to get into other business ventures, yet I read an article on CFO.com from 2005, detailing corporate buybacks.  I’m not sure, but was that around the time when Krispy Kreme left the area?

I have used the store locator at KrispyKreme.com to determine that the Krispy Kreme closest to me is all the way down in Washington County.  This is too far away from me to take a chance on making a run hoping to get hot fresh donuts.

I’d like to resubmit my earlier message, with unanswered questions highlighted, and perhaps I’ll add some more that have cropped up after that.  I hope that you (or someone at Krispy Kreme) has the time someday to come up with some responses.

Greetings Doughnut Despots,

I’m writing to ask you what happened.  Occasionally I get an email reminding me to visit a Krispy Kreme, and I think to myself “yeah, that’s a good idea.”  Sadly, there are no Krispy Kremes around any more.  I remember the stir of excitement when you first came to the area many years ago.  I believe it was even a news story… “Pittsburgh is getting Krispy Kreme!”  The fervor for hot fresh donuts was palpable.  The neon sign beckoning me in for a visit worked on several occasions when I wasn’t even craving donuts.  I’d generally come in to buy a Boston cream donut & an iced tea or chocolate milk… all because of that glowing invitation.  I always loved the retro decor, the smell, and the ability to see the magical doughnut making process.  You quickly dispatched with local competition.  Dunkin Donuts most decidedly took a hit, and you wiped out some of the local weird places like Donut Connetcion and Mister Donut.

Then, you pulled out like an occupying force ordered home.  There’s hardly a trace of Krispy Kreme left in Southwestern Pennsylvania.  I’ve noticed a lot of area locations like Greensburg, Pleasant Hills, and Monroeville are now Chick-fil-A restaurants, and a still-empty Krispy Kreme building sits as a shell of sadness in Robinson Township.  I remember the “remodeling / be back soon” sign hung for years before someone just gave up.  I mean, I absolutely love all the full service Chick-fil-A locations, but I also like hot fresh donuts every once in a while.  You used to be in several Sheetz locations, but now I think they mostly receive their donuts from somewhere else.  Plus, they’re not exactly hot n’ fresh there.

Remaining on your email list has become simply receiving an occasional taunt for something I can’t have.  Perhaps I should unsubscribe?

Dunkin Donuts seems to be making a rebound, and I must confess that I find their Boston cream (Boston creme?) offering to be a much fuller, larger, and more satisfying confectionery treat.  But, they don’t lure me in with a hot fresh free delicious donut, and I can’t watch them being made.  (Is it doughnut, or donut?) There’s also a killer “mom n’ pop” donut shop that’s a bit of a hike for me, but worth the trip… Big Daddy’s Donuts.

The truth is… I miss you, Krispy Kreme.  Do you have plans to come back to the area with hot fresh goodness?  Are you going to make me drive all the way to Washington county to get a doughnut & take a chance on the hot light being on?  Why did all of the area locations shut down?  Were you muscled out by local donut barons?  Did too many yinzers line up for free doughnuts and not actually buy anything?  Did Sheetz want too much too soon?  Did people go on diets or realize that too many donuts are a bad thing?  Was you plan all along to wipe out local donut shops and leave the area starved of donuts because of the high geographical rate of diabetes, thus ensuring better health for the population of the Pittsburgh area?  I need (and feel that I deserve) some answers, my friends.  What happened?  Please don’t brush me off with the standard, “it’s not you, it’s us.”  I need some concrete reasons.

Thank you for your time, I hope you’re doing well.  I’m sure you’re as hot n’ fresh as always… just not for me.

Hungrily Yours,
-Waldo Lunar

Well, there it is.  And here are more that I have thought of since…

  • Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream?
  • What’s the difference between Cream and Creme?
  • Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding?
  • Is it “donut” or “doughnut”?
  • Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme?
  • What’s your favorite doughnut?

Thank you once again for your time & assistance in satisfying my inquisitive nature.

Aloha,
-Waldo Lunar

Here’s what they sent back…

From: <krispykreme@casupport.com>
Date: Wed, Feb 15, 2012
Subject: Case #1099627
To: world.and.lunar.domination@gmail.com

Dear Mr. Lunar,

Thank you for your email regarding your questions about Krispy Kreme. We appreciate the opportunity to assist you. I have provided the answers to the questions that you have asked, I hope you find this information helpful.

- Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream? Krispy Kreme is spelled with the K’s simply to be different and stand out.

   – What’s the difference between Cream and Creme? There is no difference between the two words, “cream” is the American pronunciation and “crème” is the French pronunciation.

   – Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding? It’s just the spelling we used for that doughnut. It can be filled with chocolate frosting, creamy vanilla, or custard filling. The custard filling is the same as the Bavarian crème filled, it’s just a different name.

   – Is it “donut” or “doughnut”? Either way is fine, “donut” is just the shortened form of “doughnut”.

   – Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme? Again, you can spell “doughnut” either way you would like. We just choose to spell it the old-fashioned way.

   – What’s your favorite doughnut? My favorite is the Original Glazed doughnut.

Pertaining to the inquiry of the 2005 article that you have provided us, we have no privy to this information here at Krispy Kreme Customer experience. We apologize for any inconvenience that this may cause you.

Best regards,

Lyndon Palmer
Krispy Kreme Customer Experience
www.krispykreme.com

Insanity.  Absolute insanity.  But, they did answer all of my questions.  Well, all of the new ones anyway.  They artfully dodged the highlighted paragraph o’ questions for a second time.  Should I send a follow-up?  Maybe I will drive to Washington to get a doughnut one of these days.

English: Krispy Kreme delivery truck.

Unless I can get them to deliver...

Downfall from Do(ugh)nut Domination

I’ve been getting emails from Krispy Kreme reminding me to come buy & eat some doughnuts.  The only problem is that there aren’t any Krispy Kremes around where I can go buy said doughnuts.  Much like Quiznos, they seem to have parted ways with our area.  I decided to write to them and see what happened.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Feb 10, 2012
Subject: So, what happened?
To: JBryant@krispykreme.com; hotlight@krispykreme.com; contact@krispykreme.com; lwatson@krispykreme.com; webmaster@krispykreme.com; jmorgan@krispykreme.com; friends@krispykreme.com; krispykreme@casupport.com

Greetings Doughnut Despots,

I’m writing to ask you what happened.  Occasionally I get an email reminding me to visit a Krispy Kreme, and I think to myself “yeah, that’s a good idea.”  Sadly, there are no Krispy Kremes around any more.  I remember the stir of excitement when you first came to the area many years ago.  I believe it was even a news story… “Pittsburgh is getting Krispy Kreme!”  The fervor for hot fresh donuts was palpable.  The neon sign beckoning me in for a visit worked on several occasions when I wasn’t even craving donuts.  I’d generally come in to buy a Boston cream donut & an iced tea or chocolate milk… all because of that glowing invitation.  I always loved the retro decor, the smell, and the ability to see the magical doughnut making process.  You quickly dispatched with local competition.  Dunkin Donuts most decidedly took a hit, and you wiped out some of the local weird places like Donut Connetcion and Mister Donut.

Then, you pulled out like an occupying force ordered home.  There’s hardly a trace of Krispy Kreme left in Southwestern Pennsylvania.  I’ve noticed a lot of area locations like Greensburg, Pleasant Hills, and Monroeville are now Chick-fil-A restaurants, and a still-empty Krispy Kreme building sits as a shell of sadness in Robinson Township.  I remember the “remodeling / be back soon” sign hung for years before someone just gave up.  I mean, I absolutely love all the full service Chick-fil-A locations, but I also like hot fresh donuts every once in a while.  You used to be in several Sheetz locations, but now I think they mostly receive their donuts from somewhere else.  Plus, they’re not exactly hot n’ fresh there.

Remaining on your email list has become simply receiving an occasional taunt for something I can’t have.  Perhaps I should unsubscribe?

Dunkin Donuts seems to be making a rebound, and I must confess that I find their Boston cream (Boston creme?) offering to be a much fuller, larger, and more satisfying confectionery treat.  But, they don’t lure me in with a hot fresh free delicious donut, and I can’t watch them being made.  (Is it doughnut, or donut?)  There’s also a killer “mom n’ pop” donut shop that’s a bit of a hike for me, but worth the trip… Big Daddy’s Donuts.

The truth is… I miss you, Krispy Kreme.  Do you have plans to come back to the area with hot fresh goodness?  Are you going to make me drive all the way to Washington county to get a doughnut & take a chance on the hot light being on?  Why did all of the area locations shut down?  Were you muscled out by local donut barons?  Did too many yinzers line up for free doughnuts and not actually buy anything?  Did Sheetz want too much too soon?  Did people go on diets or realize that too many donuts are a bad thing?  Was you plan all along to wipe out local donut shops and leave the area starved of donuts because of the high geographical rate of diabetes, thus ensuring better health for the population of the Pittsburgh area?  I need (and feel that I deserve) some answers, my friends.  What happened?  Please don’t brush me off with the standard, “it’s not you, it’s us.”  I need some concrete reasons.

Thank you for your time, I hope you’re doing well.  I’m sure you’re as hot n’ fresh as always… just not for me.

Hungrily Yours,
-Waldo Lunar

I also had a Twitter exchange of sorts, but it was all DM’s on their end…

They said:

@krispykreme | Please send us your email address and we’ll contact you.

They said:

@krispykreme | Thanks again for passing along your email address. You can also email us hotlight@krispykreme.com.

Then I DM’ed

@W_a_L_D | Thank you! Rock n’ roll! Looking forward to a reply.

And tweeted…

Heh.

Eventually, I received an emailed reply…

From: <krispykreme@casupport.com>
Date: Mon, Feb 13, 2012
Subject: Case #1099627
To: world.and.lunar.domination@gmail.com

Dear Mr. Lunar,

Thank you for your email regarding wanting a Krispy Kreme in the southwestern Pennsylvania area. We appreciate the opportunity to assist you. We, here at Krispy Kreme, always love to hear from our customers and it is great to hear that you enjoy our products!  We would like to take this time to thank you for taking the time to share your comments.

There are many reasons why stores close. Generally speaking, the franchisee decides to pursue other business ventures. We have shared your concerns and requests with our operations department for review.

Please be assured that we are working hard to open new stores and continue expanding throughout the United States and Canada. For your convenience, new store locations and details are also available on our website at www.KrispyKreme.com.  The site is regularly updated with information as soon as it becomes available.

Best regards,
Lyndon Palmer
Krispy Kreme Customer Experience
www.krispykreme.com

Krispy Kreme glazed donuts.

Doughnuts or Donuts?

I’m still left wondering if “Donut” is a bastardization, like “Late Nite” instead of “Late Night” or “Drive-Thru” instead of “Drive-Through.  If so, why spell doughnut correctly while blatantly (and borderline offensively) misspelling Crispy and Cream with K’s?  (I mean, add one more K in there…)  While we’re at it, is it Creme or Cream?  Are they the same, or different things?  And, isn’t the filling just pudding or is it custard? 

They declined to comment on the wiping out & eventual rebound of their spelling-handicapped competition.  Perhaps a classy move.  Dunkin’ Donuts never replied to that tweet, either.

HOT NOW

You know you want some doughnuts. Come get them. Eat the free one, then buy some more. It's hot, well... warm, and fresh... and you can see some being made. Man, you're hungry for doughnuts.

I don’t believe that Franchisees simply chose to “pursue other business ventures.”  You don’t quit if you’re making money.  You don’t all dry up if there is demand for your product and you’re selling it at a reasonable price.  I find it funny (odd funny not “ha ha” funny) that a lot of the old Krispy Kreme buildings became Chick-fil-A’s.

In fact, I’m not sure if they answered any of my questions directly.  Should I perhaps write back?

Also, tell me in the comments where you get your donuts!  Am I missing some great local shops?  Who has the best donuts?  What’s your favorite donut?  Is it “donut” or “doughnut”?  Let’s talk all things do(ugh)nuts in the comments!

♩♫ Where have all the Quiznos gone? ♬♪

Some people are no fun.  Quiznos pretty much refuses to write back to this:

Salutations Sandwich Sultans!

♩♫ Where have all the Quiznos gone? ♬♪  (I imagined that in my head as sung like that “Where Have all the Cowboys Gone” song from the 90′s. – Hopefully you did too!)

I live in & around Pittsburgh PA, and all the Quiznos locations seem to have dried up.  At one point we were over-saturated, then poof!  They were all gone.

What happened?  Was it too easy to open a Quiznos?  Are they deceptively hard to run for a profit?  Is it hard to find good workers?  Certainly you have a better product than Subway and there aren’t many Jimmy John’s, Jersey Mike’s, or Firehouse Subs in the area (yet).

I ask only because I keep receiving emails asking me to come eat at Quiznos… yet there aren’t any near where I live or work, thus eliminating weekday lunch or dinner visits.  This doesn’t discount weekends, but I also don’t find myself near any Quiznos locations when I’m out & about.

This brings me back to by original query; ♩♫ Where have all the Quiznos gone? ♬♪  (Did you hear it this time?)

Inquisitively,
-Waldo

Quiznos

♩♫ Where have all the Quiznos gone? ♬♪

Really, what happened?  That’s all I want to know.  They are actual legitimate (if slightly embarrassing) questions.

I’ve submitted this to their contact form, and haven’t received a reply.  I sent it to some email addresses I had for Quiznos employees, and it bounced back.

They didn’t really answer well via Twitter, as they couldn’t get my whole letter:

…and no reply to that last one.  So, I tweeted at a Quiznos that responded with a valid corporate email address…

…and I got an error message that bounced back saying the following:

Delivery to the following recipient failed permanently:

helpdesk@myquiznos.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 <helpdesk@myquiznos.com>: Relay access denied. (state 14).

Weird.  That message (according to a quick Google search) sort of tells me I’ve been marked as spam.  I tired sending from a different email address, but got the same thing.  I may have to print & mail this one.  I wonder if even that will garner a response?

And, I liked Quiznos…

I’m not Kmart.

This is a logo for Kmart Australia.

Are YOU Kmart Smart?

Apparently, the difference between an address bar, a search box, and a To field are entirely lost on a certain segment of the population.  That’s OK, because those people are here for our amusement.  I believe this kind of thing may sort of be the fault of a smartphone, but maybe I’m giving too much credit there.  I’m still lost on the exact chain of events, but this came through my blog’s contact form:

From: Mckiver <mckiver317@gmail.com>
To:  <me>
Sent: Monday, January 16, 2012
Subject: W(aL)D Feedback

Name: Mckiver
Email: mckiver317@gmail.com
Website: http://google
Message / Comment: January 16, 2012

Hello!  I have an Award Card.  My Award Card’s validation date is 12/05/11 – 12/09/11.  I would like to know if my Award Card can still be used?  If not, I would like to know if I can exchange this gift card for a new valid one?  I also want to know the valid amount on my gift card (if any)?

Thank You,

Please email your reply/answer to me at:
mckiver317@gmail.com
or
mckiver317@hotmail.com

Thanks Again!

How’d you find my blog?: I found this  blog on the back of my Kmart Award Card.

Time: Monday January 16, 2012 at
IP Address: 00.000.000.000
Contact Form URL: http://aixelsyd13.wordpress.com/contact/
Sent by an unverified visitor to your site.

Again with this crap:  How’d you find my blog?: I found this  blog on the back of my Kmart Award Card.”  No, I’m pretty sure you didn’t.  But, you’re here anyway.

So, I wrote back…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Tue, Jan 17, 2012
Subject: Re: W(aL)D Feedback (Not Kmart)
To: Mckiver, mckiver317@hotmail.com

Hello Mr. or Ms. McKiver,

I just wanted to write to let you know that I’m not Kmart.  I believe you found a blog post that I wrote about Kmart, then somehow navigated to my blog’s contact form to send this email.  Perhaps you searched for “www.kmartfeedback.com” instead of using the url bar, and it brought you to my blog?  Or perhaps you searched for “help@customerservice.kmart.com” instead of sending an email?  Were you maybe browsing on your phone?

Unfortunately I am unable to assist with your awards card query.  I am also not McDonald’s.  Good luck in your quest for information, I hope that Kmart is able to provide an agreeable answer.  Hopefully they are more responsive than my dealings with Pizza Hut.

Rock and Roll, my friend!
-W(aL)D

I never got a reply.  Perhaps they were embarrassed, …or just incredibly computer illiterate?  So I tried to nudge one:

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Jan 20, 2012
Subject: Re: W(aL)D Feedback (Not Kmart)
To: Mckiver , mckiver317@hotmail.com
Cc: help@customerservice.kmart.com

Hello McKiver,

I hadn’t heard back from you, and I was worried that you had given up in your quest for award card information.  Did Kmart get a hold of you?  I Cc’ed them on the email hoping they’d step in & deliver your information.  I hadn’t received a thank you from them for trying to help out a Kmart shopper, so I was a little discouraged.

If you were able to use your gift card, what did you buy?  Anything exciting?  Last time I was at Kmart, I bought some really warm socks.  They’re nice this time of year.  I like to keep my feet warm.

Does your Kmart have a Little Caesar’s out front?  I remember their pizza used to be awesome, but now it tastes like tomato paste spread over cardboard & covered in wax chips.  Someone ought to look into that.  Yeah, it’s only $5… but my $5 was hard-earned, and I’m not going to spend it eating a turd, you know?

In conclusion, I’d suggest socks, not pizza for your award/gift card.

Hope you’re having a nice day!
-Waldo Lunar

Well, Kmart is concerned at least:

From: Kmart Help <help@customerservice.kmart.com>
Date: Fri, Jan 20, 2012
Subject: Re: W(aL)D Feedback (Not Kmart) (KMM20865508V93493L0KM)
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

 Good Morning Waldo,

 Thank you for contacting Kmart.com.

Waldo, we are sorry for any inconvenience you encountered with the feedback that you have given today. We know that your time is valuable and we appreciate the fact you took the time to give us feedback on our performance.

 We are listening to what you have to say. The feedback that you have provided today regarding (will be taken into consideration as we continue to enhance our services to meet the needs of our customers, (including you) going forward.

 Many of the changes that we have made have been a result of feedback from customers like you.

 We are here for you! Please reply should you have any further questions. We value your business and look forward to serving you in the future. You can also contact us on our customer service number 1-800-733-7249 or login to our chat support. Have a wonderful day!

We certainly hope you will continue to make Kmart your choice for quality and value!

At Kmart we care for our customers’ feedback, it helps us improve our service. Take our survey to tell us how we’re doing.

Make sure you’re registered at Kmart.com for emails, so we can stay in touch! Please add Kmart values, Kmart.com to your address book to ensure our emails reach your inbox.

Sincerely,

Stanton K.(mkundal)

Kmart Customer Care

webcenter@customerservice.kmart.com

1-800-733-7249.

We’ll see what happens, I guess.  I’m still not McDonald’s.

See also:

Dynamite Dud

Original DuPont gunpowder wagon at Hagley Muse...

Free cart with purchase over $25?

Well, if you were afraid that anyone was going to break the stereotype of large corporations soullessly replying to emails with automated responses, or the stereotype about librarians not having a sense of humor… you may rest easy tonight, my friends.

Some of you (thankfully) found the Farming with Dynamite booklet as humorous as I did.  Some of you even enjoyed my webform submission to DuPont.  Apparently DuPont did not find my email the slightest bit amusing.  I didn’t get so much as the digital equivalent of a chuckle from the historical library where they referred me.  Neither of them seemed disturbed but it, either.

From: DuPont Inquiry Management Center <find.info@usa.dupont.com>
Date: Fri, Oct 28, 2011
Subject: DuPont Reply: Hagley Museum & Library
To: “world.and.lunar.domination@gmail.com” <world.and.lunar.domination@gmail.com>

In response to your inquiry: Hello,

I recently found your “Farming With Dynamite: A Few Hints to Farmers” handbook online, and found the concept quite interesting.  I hate shovels, and most power tools.  I’d like to plant some tomatoes and maybe a squash vine in the back yard next year… and think that this dynamite could come in handy!

For reference: http://www.fourmilab.ch/etexts/www/dupont/FarmingWithDynamite/Mimage01.html

Page 11 of your booklet said to write for the “Handbook of Explosives for Farmers, Planters, & Ranchers”.  I believe the book predates the used of zip codes, and wasn’t sure if snail mail would get to you at the provided “address”.  So, I decided to search online.  Plus.  I’m lazy.  I didn’t want to buy stamps, and get a cramp while writing a letter with a pen.  See where this dynamite thing may come in handy when planting a garden?

Do you have a hand book of explosives for the casual gardener?  I can try scale down the big stuff if need be.  I’m sure my neighbors would appreciate some restraint.

What are your thoughts on using explosives to get rid of garden pests like rabbits, groundhogs, deer, and even (here in the city) rats?

At 56¢ average for stump removal in my area, I’m confident I can save time and money planting vegetables next year!  Maybe I can do some carrots and bell peppers too?

I see that “Farming With Dynamite” was printed in 1910, have  explosive farming techniques progressed much since then?  I would like some literature on the latest blasting technology.

Does the “Red Cross” dynamite mentioned in your book have anything to do with the Relief/Aid organization, or is it just an unfortunate similarity?  I hear 99¢ of each dollar donated goes to line the pockets of their CEO.  Ridiculous.

I look forward to your thoughts and advice, I appreciate that you have offered this information at no cost.  It shows that you are a company that cares about the common man!

Thanks for writing. The Hagley Museum & Library is home to all historical information related to the DuPont Company. For assistance, please contact the musuem directly:

Hagley Museum & Library
Eleutherian Mills – Hagley Foundation
Post Office Box 3630
Greenville, DE 19807
Phone: (302)658-2400
Website: http://www.hagley.lib.de.us/
Contact Info: http://www.hagley.lib.de.us/contact.html

We hope this will be of some assistance.

Regards,
DuPont Inquiry Management Center
Wilmington, Delaware USA
http://www.dupont.com/
800-441-7515
302-774-1000

So, I sent this on top of the forwarded response form Dupont.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Mon, Oct 31, 2011
Subject: Fwd: DuPont Reply: Hagley Museum & Library
To: info@hagley.org

Hello Esteemed Keepers of Information,

I recently wrote to DuPont inquiring about a booklet on Farming with Dynamite, and they have directed me to you.  Can you help out with the request below, my friends?

Excelsior!
-Waldo Lunar

———- Forwarded message ———-

I got this from the library:

From: Linda Gross <lgross@hagley.org>
Date: Mon, Oct 31, 2011
Subject: FW: DuPont Reply: Hagley Museum & Library
To: “world.and.lunar.domination@gmail.com” <world.and.lunar.domination@gmail.com>

Mr. Lunar-
You will find that our library contains historical information about dynamite in our collection.  We have no information on current farming techniques.  You are welcome to search through our holdings in our online catalog at www.hagley.org/library.  If you are interested in the history of the black powder production at DuPont, you might find our online exhibit of DuPont Company on the Brandywine to be a good source.  http://www.hagley.org/library/exhibits/brandywine/
Linda P. Gross
Imprints Reference Librarian
Hagley Museum and Library
P.O. Box 3630
Wilmington, DE  19807
—–
Begin forwarded message:

DuPont either employs the most sophisticated A.I. email responders I have ever seen, or no one there or at the Hagley seems to have a sense of humor or a sense of cautioning someone looking to do some backyard gardening with dynamite.

Working powder mills on Brandywine Creek, abou...

These blow up occasionally?