Turner’s | Charlie’s Old Fashioned Buttermilk

Turner’s is awesome… whether you’re talking about the Iced Tea, the Tea-Bird, the Buttermilk, all the other products, or the customer service.  I just thought I’d share while again trying out the post-via-email feature on WordPress.  Apologies, you’ll have to read from the bottom up for it to make sense…

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From: Nicholas Yon <Nicholas@TurnerDairy.net>
To: Eric Carroll <me@my.email.address>
Sent: Mon, February 1, 2010 11:38:57 AM
Subject: RE: Charlie’s Old Fashioned Buttermilk?

Eric-

Thank you for the email and picture!  Looks like a nice variety of products.  I am glad to know that your trip to Brentwood GE was a success this past weekend and I hope that it continues to provide you with a viable option for procuring our higher standard products (and especially our Charlie’s Buttermilk).  If you enjoy baking, try the Charlie’s Buttermilk in everything from waffles to mashed potatoes to biscuits.  Thank you also for passing along your comments to Giant Eagle corporate.

We truly value your dedicated support of our products.  Have a great week!

Nicholas Yon

Marketing Director

Turner Dairy Farms, Inc.

From Local Farms to Local Families!

Nicholas@turnerdairy.net

412-372-2211

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From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, February 01, 2010 10:39 AM
To: Nicholas Yon
Subject: Re: Charlie’s Old Fashioned Buttermilk?

Hello Nicholas,

I just wanted to thank you for telling me about the Giant Eagle in Brentwood .  We stopped a few weeks ago when in the area to no avail… the milk shelves were quite bare… must have been re-stocking time.  This past Saturday evening though, we hit the mother-load.  I grabbed two little jugs of Charlie’s Old Fashioned Buttermilk and (as you can see in the attached photo) a bunch of other Turner’s products!

The Buttermilk is awesome… it’s just like the stuff we used to pick up when I was really little at an old local dairy farm that is long since gone (Sinan’s in Murrysville/Export PA).

I intend to pass the photo along to several local Giant Eagles to urge them to also carry your products.  They’re obviously great sellers, and all the stuff in the photo could regularly be their sale if they’d only have the stuff in stock!

Have a good week!
-Eric

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

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From: Nicholas Yon <Nicholas@TurnerDairy.net>
To: Eric Carroll <me@my.email.address>
Sent: Mon, December 28, 2009 10:27:44 AM
Subject: RE: Charlie’s Old Fashioned Buttermilk?

Eric-

Thank you for the email, kind words, and years of dedication.  The Turner family, our employees, and our local family dairy farms truly appreciate your patronage of our products all these years.  Plus iced tea stickers on a guitar case is “uber-cool.”

Listed below is the closest location to you that currently carries our Charlie’s Old Fashioned Buttermilk with real butter flakes.  This is an independent Giant Eagle location, thus they are able to offer Turner’s higher standard dairy products.

I’ve also attached a “product request” form that can be filled out and turned into the store manager or sent to any local Giant Eagle or Kuhn’s.  I would also encourage you to email the company directly via their website.

We currently produce three varieties of buttermilk:

– Charlie’s Old Fashioned Buttermilk – a whole buttermilk with real butter flakes

– Light Buttermilk – a 1% light buttermilk

– Baking Buttermilk – light buttermilk formulated for baking

Thank you again for the email and question.  Have a great New Year!

Giant Eagle (they carry the plastic quart size)

Brentwood Towne Center

600 Towne Square Way

Pittsburgh, PA   15227

Nicholas Yon

Marketing Director

Turner Dairy Farms, Inc.

From Local Farms to Local Families!

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From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, December 28, 2009 1:03 AM
To: customer service
Subject: Charlie’s Old Fashioned Buttermilk?

Hello Friends,

I’m a huge fan of Turner’s iced tea… I even wrote a letter years ago that warranted a free T-shirt and a few little jug labels.  I grew up in Murrysville PA not far form a little mom n’ pop store called Thomas’ that sold your milks, teas, and other products & got me hoooked.  I still have the Tea labels on my guitar case, and my wife cringes when I wear my bright orange and slightly tattered Tea-shirt.

Now I live in Pittsburgh, and I go out of my way to get Turner’s, as they don’t sell it at the Giant Eagle where we do our grocery shopping, or at the Kuhn’s that’s right by our house.  We have to go to Rite Aid to get the tea, and we usually pick up Turner’s dip & some chips while we’re there.

I know of a small number of other places around that carry the tea…  I think the BP station, and a beer distributor here are loyal Turner’s sellers… but I hear you have a new product that I’d love to get my hands on…  Buttermilk with the flecks?  I can’t find this type of buttermilk anywhere… I’ve been looking for it for … well, it has to be over a year now.  I heard a dairy up north makes it… but I haven’t been able to find any in local stores.

My mom told me that she had discovered it at Wal-Mart in Delmont, and belives that the aforementioned Thomas’ sells it… but I rarely find myself out that way these days… especially not to do any grocery shopping.

Are you able to tell me which (if any) stores in my area have been carrying this new flecked buttermilk?  I’m currently in Dormont… zip code 15216.

Also wondering… do you have any sort of form letter that I could send to Giant Eagle and/or Kuhn’s to request that they carry your tea in addition to or instead of some of the other local flavorless tea brands?

Thank you for your time, can’t wait to hear from you!

Thirsty!
-Eric

P.S. – What’s the difference between the baking buttermilk & the other varieties?