Recently I received yet another message in my new found pen-pal friendship with Pizza Hut customer service.
I’m not sure where this is going, or if I’ll ever be addressed seriously… but that’s OK. It’s still entertaining.
Here’s what’s happened so far if you need to catch up…
- Pizza Hut’s Intestinal Warfare
- I wrote back to Pizza Hut…
- Pizza Hut: “…and I will handle them personally.”
…And, that’s what brings us here. I have no idea if this is another response from their webform, or me using my W(aL)D Twitter account to contact the Pizza Hut and Yum! Brands Twitter accounts to try and get some answers.
from Williams, Corey
date Wed, Feb 17, 2010 at 3:00 PM
subject Pizza Hut Customer Service
I understand you have some questions related to our Allergens and Sensitivities Guide as posted on www.pizzahut.com. I would very much like to speak with you on the telephone to explore this topic further. Please provide a telephone number where I may reach you. If you have a preferred time that is most convenient please indicate that also.
Thank you and I look forward to speaking with you.
And, this is my reply…
from ERiC AiXeLsyD
to “Williams, Corey”
date Wed, Feb 17, 2010 at 3:19 PM
subject Re: Pizza Hut Customer Service
Hello Mr. Williams,
Thank you for your attention to my inquiries! I have an ever-changing schedule, and I’m not really available by phone for any given length of time. I hope you are able to provide clarification via email.
Previously, I was contacted (through use of the webform) on two separate occasions by Dave Kronenwetter (Area Coach) and Ed Holt (Region Coach) with the same exact text copied & pasted into their reply. My questions are now in response to that reply. Here is the original message from Mr. Kronenwetter (the first to reply with this message):
Here is my response, full of questions of safety and cross-contamination all-around.
[Click here to read my reply to Mr. Kronenwetter’s original response.]
I’m excited by your reaching out to me to address these concerns. I can’t wait to read your reply, and to hopefully have some insight on these serious allergy issues.
It’ll be interesting to see what kind of response I get, if any.