I’d love to think that I had something to do with this, but hopefully it stemmed from many other customer complaints about this place to the right people and not just from my persistent prodding.
I saw a tweet last night from another McCustomer in my area that made me laugh out loud:
Hey @AiXeLsyD13, went to the West Lib McD’s today. They had some bigwigs in monitoring operations. They had stopwatches & everything15 hours ago via web
Thank you for the tweet, Heather! I know Heather and a few other people from the area have expressed their exasperation with this McDonald’s via Facebook, Google, Twitter, & I think even Urbanspoon… and in the comments section in one of my blog posts about the West McLiberty location, and maybe something has been pushed through by Mr. Kausky since the last time I heard form Ms. Jones, although Ms. Jones did mention someone coming to help them turn into the “well-oiled machine”. I doubt my tweeting had anything to do with it.
I encourage everyone to keep writing to this McDoanld’s and to corporate until customer service is at an acceptable level (like that of the McDoanld’s in Canonsburg).
McDoanld’s corporate contact form on the Web: http://www.mcdonalds.com/us/en/contact_us.html
McDonald’s #5834 (West Liberty Ave.):
- West Liberty pit.05834@us.stores.mcd.com
- Ella Jones ella.jones@us.mcd.com (Manager – listed at the top of receipts.)
- Rick Sapko (Listed as manager online at McPennsylvania.com) can be contacted via webform here: http://www.mcpennsylvania.com/5834/contact/manager/
- Via McToday.com: info@westliberty.mcdtoday.com
- Sandra Jaeger – sandra.jaeger@gmail.com (Customer Service Representative of the West Liberty Avenue Restaurant)
McDonald’s #4856 (Canonsburg):
- Scott Kausky skausky33@verizon.net <- The McDonald’s General Manager who actually cares.
- Comments ca be submitted via their website: http://www.mcpennsylvania.com/4865/contact/comments/
- Via McToday.com: info@canonsburg.mcdtoday.com
The McDonald’s Twitter Team plus a few more:
- @AboutMcDonalds
- @Brtny_mcd
- @dana_mcd
- @George_McD
- @Kim_McD
- @Kty_McD
- @McCafeYourDay
- @McDonalds
- @McDonaldsFans
- @meredith_mcd
- @molly_mcds
- @Nick_McD
- @rdublife
- @salena_mcd
- @yilovemcdonalds
World (and Lunar) Domination 
I would actually rather encourage people to just go somewhere else to eat. McDonald’s hasn’t been a decent choice for food for quite some time now.
I know that this is one of your safe places, Eric. I understand why you choose to go there. Most other people could simply go somewhere else though.
LikeLike
Ha ha, actually, that is probably the better option for a whole host of reasons. I don’t think McDonald’s will ever just go away though… Fast food is evil and all, but there’s nothing else around that’s supposed to be as quick.
I do vote though, that one ought to go up to Dormont Dogs if it’s open.
LikeLike
http://twitter.com/#%21/lostheather/status/26687285554
LikeLike
Pingback: I AM NOT McDONALD’S | World (and Lunar) Domination