I recently came across an article that is at once good news and quite annoying…
On one hand, it’s great news that they’re finally recognizing a food allergy. On the other, it almost angers me that they haven’t dealt with the shellfish issue that I have been telling them about for years. (Literally… over the span of more than a few years, and through dozens of letters and emails.)
This part is quite amusing…
Employees will be educated on how to cut the bread using a pre-wrapped knife to avoid cross contamination.
Perhaps they read my dog-turd analogy? In a response to that, My friend Ms. Gomez had assured me that they already wash all utensils to avoid cross-contamination. Apparently this is not the case… or they wouldn’t need new training and a “pre-wrapped knife”. (Besides the fact that I have seen the sandwich artists “wash” a knife after cutting a sandwich… with a dirty dish-rag. To me, this doesn’t constitute washing.)
Although, one of the past letters did say this…
Maybe I’m the one who got the ball rolling here?
My favorite letter to Subway: https://aixelsyd13.wordpress.com/2009/10/28/five-five-dollar-five-dollar-foot-up-your-ass/
Check out my review of a local Subway on UrbanSpoon: http://www.urbanspoon.com/r/23/271709/restaurant/Dormont/Subway-Banksville-Plaza-by-Kuhns-Pittsburgh
I’m going to have to write to them again, and ask a few questions… like if they’ve already been trained in cross-contamination, what’s this new training for? And… why are they going gluten-free and ignoring the people with allergies to shellfish, peanuts, eggs, and the other “top 8“?