OK, so in my blog about our trip to Pennsylvania Dutch country, I mentioned the Amish Village & their “interesting” tour guide. The more I thought about it, the more a few things struck me as odd, so I slightly altered my original post to include the questions that were asked by the people taking the tour & answers given by the guide… and then I did something goofy. I decided to contact the Amish Village to tell them about it. I sent them this using their webform:
> From: Eric <firstname.lastname@example.org>
> Subject: Tour. Guide.
> Message Body:
> My wife & I were in the Lancaster area this past weekend celebrating our anniversary. You have a beautiful area, and an excellent attraction. I enjoyed a view of the Amish lifestyle, and the stores & displays on site. I did learn quite a lot about the use of propane for lighting, refrigeration, and retro-fitting things like electric mixers.
> You. might. want. to. audit. your. tour. guides. though.
> Confused? Me too: http://wp.me/pwqzc-Ap
> Just some things that I noticed that were contradictory to some other tours & info that we had heard…
> This mail is sent via contact form on Amish Village http://theamishvillage.net/dev
And this was their reply…
From: Shane Ackermann
To: Eric <email@example.com>
Sent: Thursday, June 2, 2011 3:07 PM
Subject: Re: Tour. Guide.
Thanks for emailing. I’m glad you and your wife enjoyed Lancaster area. We work hard to please our customers and have a unique attraction, after all, you are our life-blood. I saw this blogspot earlier today via google alerts and have already spoken with our team. Must have been an off day, he is one of our best.
Again, thanks for the feedback and please let me know next time you are through the area.
All the best-
The Amish Village
ps- great pictures. Would you mind posting them to our FB page? I just started it and it needs some customer pictures.
First of all, Google is awesome for picking up my blog with Google Alerts. Second, and more important… Mr. Ackermann is awesome for having them set up for his business, so he can actively keep up on any sort of press and/or online musings. It’s great to see someone actively using technology to keep up with their business & help get the word out. The ridiculously quick reply didn’t hurt either.
Check out their Facebook Page: http://www.facebook.com/pages/The-Amish-Village/217619698257614 (Maybe check out their Twitter page too!)
Hopefully I’ll be able to upload some photos for them in the next few days.
Again, I’d like to stress that it’s definitely a cool/fun place to visit. Just read up on the Amish first, & grill the tour guides when you’re there! Ha ha.