I feel the need to write once more to applaud their cleanliness & friendliness at the BBQ station (OK, the Smoke & Fire Rotisserie). Bethany & I were there for dinner & grocery shopping last night on a trip to get a bunch of stuff and take advantage of the dastardly cult-like fuelperks!®/foodperks!™ programs. (Don’t tell anyone, but Tuesday night is a great night to go shopping there.)
I noticed a few things. First, I noticed a sign above the soups that said that seafood soups would be available in the seafood section. I wish I had snapped a photo. It may not have anything to do with allergies & potential cross-contamination, but I like it. Keep the deadly seabugs in their own little corner.
Next and more importantly, I noticed the employee that handled my order. She told me that she’d be with me as soon as possible while she handled the order for the people in front of me. I had no problem waiting, but the acknowledgement of my presence was a great start. You can’t imagine how many people behind a food counter will just ignore you, and how such a simple thing as a hello makes all the difference.
The big surprise came after I ordered my turkey sandwich with St. Loius style sauce & grilled vegetables (which are so incredibly awesome). I watched my new favorite employee take the carving knife carving, wash it in the sink, then come back to spray/wash/wipe the cutting board, then proceed to carve the delicious turkey for my simple yet tasty sandwich.
Such simple steps, such a comfort for someone with food allergies. I know I go to the Rotisserie station because it’s deathfish free, but hopefully this is an insight to Market District‘s overall food prep/handling policies. If not put in place by training, I applaud this team member’s personal dedication to cleanliness! I wonder if they’ve looked at FAAN’s guide to welcoming guests with food allergies? I was already a fan of the place because of other chefs there that I had talked to regarding food allergies, and this just put it over the top.
I hope to write to Market District to express my awe & thanks. If only they would do a few more simple things, they would indeed be the most awesome grocery store ever:
- Carry Turner’s Iced Tea. And other products, but seriously… the Tea.
- Carry LaChoy Teriyaki sauce. I’m just sayin’, I have to go to Kunh’s or Shop n’ Save to get it, and I don’t get my crack-addiction-like need for fuelperks filled when I go to either of those places. I have tried to get you to carry this to no avail. Why the hate?
- Book Allergic Girl Sloane Miller for an appearance on her current book tour! I see that Giant Eagle is a “Platinum Sponsor” of the 2011 Food Allergy Walk in Pittsburgh. You can do more to raise food allergy awareness! <shameless plug>You can sponsor me for the walk if you’d like, too!</shameless plug>
- Sponsor me for FAAN’s Pittsburgh Food Allergy Walk 2011? (aixelsyd13.wordpress.com)
- 16 Tips for Dining Out With Food Allergies (via Calorie Lab) (aixelsyd13.wordpress.com)
- Your favorite pizza sucks, my favorite pizza rules! (Part 1) (aixelsyd13.wordpress.com)
- Cleanliness not next to godliness (mirror.co.uk)
- Can you develop food allergies later in life? (zocdoc.com)
- The Story Of That Girl, The One I Almost Killed (blurts.wordpress.com)