Well. The garden plot thickens. Or something. I have a few more potato-related emails. All signs point to the grocery stores being at fault, and funnily enough the grocery stores have not replied, at all.
This happened, and we got a refund from Instacart. It’s not green potatoes, but they definitely weren’t ready to just toss into the crock pot with a roast.
If you’re wondering what the hell I am talking about, you must have missed the saga as it uprooted…
Thank you for reaching out. It’s always great to meet another potato enthusiast! As you may know, while we don’t represent any one brand, Potatoes USA works on behalf of more than 2,000 potato growers and handlers across the country to promote the benefits of eating potatoes. We’re happy to provide general feedback, and the individual brands and retailers can tell you more about their practices.
As far as green potatoes go, you’re correct that the color signifies the build-up of solanine. It’s a natural reaction to the potato being exposed to too much light. If there’s slight greening, you can cut away those green portions before cooking and eating. Generally speaking, you’re unlikely to ingest enough solanine to do you any harm.
However, I know you’re a potato skin fan (and rightly so). One bit of good news on the nutrition front is that the only nutrient significantly lost when the skin is removed is fiber. (A medium (5.3 oz) potato contains 2 grams of fiber with the skin and 1 gram of fiber without the skin.) Potassium and vitamin C are found predominantly in the flesh.
Potato growers take a number of steps to reduce greening, including maintaining enough soil cover over potatoes in the field and storing harvested potatoes in facilities with minimal light.
If you aren’t already, I’d encourage you to store your fresh potatoes in a cool, dark place. If you’re finding green potatoes upon returning from the store (or after Instacart delivery), you can often return them.
Thanks again for your note. We hope you have a spud-tacular holiday season, filled with plenty of potatoes.
Thank you for your response! I really appreciate your time and the imparted potato knowledge.
In my reaching out to several potato producers, it seems that they all want to lay the blame on the distribution and storage by the grocers.
So, the “all the vitamins are in the skin” that I got from my grandma when I was a kid was just potato public relations? 🤣
No matter, I agree they are delicious.
Please, enjoy the attached mazes with your friends, family, & co-workers!
I hope you enjoy you have a pleasant holiday season and a happy new year, and a great going season next year. I know I am looking forward to planting some potatoes myself.
I may leave out some potato candy for Santa, if I don’t eat it all!
Tuber-ular Tidings to you & yours!
-Eric
I sent the mazes again, like an idiot. Ha ha. I forgot I had sent them previously. No reply or acknowledgement this time.
This came as response from Tasteful Selections, which are the ones pictured above:
Hi Eric,
Thank you so much for contacting us. I am terribly sorry for the poor experience you had with our product. I can assure you that the quality you saw is not our standard, and for this I apologize.
We strive to ensure that every package of potatoes that leave our farm is handled with the utmost care in order to deliver a quality product to our consumers. Unfortunately, sometimes temperature changes and changes in light make potatoes break down or decay faster than they normally would.
The greening you’re experiencing occurs when potatoes have been exposed to too much light, either natural or artificial, that gives the potatoes a sort of “sunburn.” While greening is a result of light exposure, the visible greening can be delayed. Potatoes exposed to light may be packaged and continue to green beyond our last inspection point. We make every effort to avoid this, however, in your case we were not successful. You can cut the green out of the potatoes and use the rest (although that’s a bit tougher with small potatoes), but eating the green portion of the potato can give a very bitter flavor.
I am sincerely sorry for the inconvenience this has caused you. We stand by our products and you should not have had to have an experience like this. I would like to make it up to you by offering you a product voucher to hopefully help compensate you for your troubles.
If I may please have your mailing address, I would be happy to send you a product voucher straight away. Again, my personal apologies for the frustration this has caused you.
Thank you for your response! I have been exasperated lately with the amount of green or sprouting potatoes from the grocery store. It is a consistent issue across brands and stores, and whether we use a service like I Instacart or pick a bag ourselves.
I understand, from your reply among others, that the issue is most likely occurring after it leaves the potato farm.
Can retailers like Aldi, Giant Eagle, or Target be better educated about potato shipping and storage?
Instacart already refunded us for the purchase of the recently sprouting spuds as that was clearly a shopper error.
If it was spring, I would just plant them! You have a delicious variety of golden potatoes, perfect for home-fries!
Sometimes, the green potatoes don’t reveal themselves until you crack open that bag about to prepare a meal.
I would just like some sort of solution going forward. What can the potato industry do to hold grocers accountable?
If I wanted the gastrointestinal distress and discomfort associated with eating green potatoes, I would just dine at Taco Bell or Pizza Hut. Right?
My mailing address is…
Eric AiXeLsyD
#### Nunya St.
Bidness, PA #####-####
…but again I’m not really looking for free potatoes, I just want to get what I pay for.
I appreciate you reaching out, and pride in the quality of your product. Please find my gift of the attached potato mazes, and share them with your co-workers and friends if so inclined.
Have a very starchy Christmas and a tuber new year!
-Eric
And I got a reply:
Hi Eric,
Thanks so much for getting back to me. I definitely understand your concerns. Our sales & business development team are already working with Produce Managers and providing resources for storing and caring for potatoes. We’ll continue to do our part, however, it ends up being the responsiblity of Produce Managers to not only train their staff, but also make sure they are following through with the potato best practices.
I have a few coupons headed your way.
Sincerely, Jenny
I like free potatoes. I will be on the lookout for potato vouchers!
Now, I have reached several road-blocks with getting a message to Aldi. They apparently do not like to give out email addresses.
I dug up some email formats & corporate names on teh Google mosheen and sent this, also to no avail (so far):
Greetings My Frugal Friends,
I hope you are gearing up for a pleasant, festive, and relaxing holiday season! I appreciate your role in bringing food & other goodies to our homes.
I write to you today with some tuber related shenanigans I have noticed over the last few years. I have submitted a missive to your contact form at the Aldi website to no avail. I have been checking my junk/spam folder too.
I also tried reaching out via Facebook and Twitter… only to be told that your social media teams are unfathomably unable to forward messages to your customer service team or provide an email address. I had to do some Googling, and I pray to a higher power that this reaches a live intelligent and empathetic human being.
I love potatoes. At rhe risk of sounding like Forrest Gump’s friend Bubba droning on about shrimp…
I love potatoes. I like home fries, hash browns, mashed potatoes, baked potatoes, cheesy potatoes, hassleback potatoes, scalloped potatoes, potato candy, potato soup, lyinnaise potatoes, potato filling, tater tots, potato salad (hot or cold styles), shepherd’s pie, and sometimes even potato pancakes. Twice baked potatoes are a fantastic treat too. I hear potato vodka is good too, but I am not much of a drinker. Perhaps a potato beer would be more my speed if such a thing exists?
Nearly every bag of potatoes that I have purchased from your and/or your esteemed competitors over the last few years has had an alarmingly large amount of green solanine-filled potatoes. Glycoalkaloids are not our friends! On the mild end, eating green potatoes would be like chasing a Taco Bell meal with a laxative.
The straw that broke the proverbial camel’s back was one night at dinner when ready to bake 8 potatoes as a side to chili… 2 of the potatoes were totally green on the outside. They had been delivered by Instacart, but the green potatoes were not evident upon eying the outside of the bag.
That’s ¼ of rhe potatoes unusable for their intended purpose. Yes, I could have peeled away the green, but who wants a baked potato with no skin? That’s just craziness. Do I get ¼ of my money back?
I have written to and received replies from quite a few potato farms, and they all seem to point the finger at the end retailer… which in some cases is Aldi. They cite importer handling and storage… specifically exposure to light and longer than optimal time frames.
Perhaps the powers that be within your fine organization can put their heads together, asses your handling of these tiny starcchy underground gifts from heaven, and come up with ways to prevent waste? It may need to be a highly coordinated effort with logistics, distribution, shipping, and warehousing.
As an effort to aid exercise in meditation and clearing your thoughts, I have attached some potato themed mazes. Mazes and labyrinths have a history of assisting people to achieve a zen like state. Perhaps this will provide the needed clarity to prevent ultra violet potato decimation.
You have a fantastic business and I appreciate your effort to bring quality goods to the more budget-concious among us.
If requested, I can even forward my original (perhaps lost?) message.
Thank you for your time, I look forward to your thoughts on the matter!
Let’s root for a starchy Christmas and a tuber new year! -Eric
So, maybe that will get something. Maybe not. Giant Eagle hasn’t bothered to reply either.
Hmm. @GiantEagle still hasn't replied about these @SideDelights potatoes… even though Side Delights has. They cite improper handling by the big bird. All I get are crickets, no chirps, tweets, or even screeches.
@tastefulselect we got these from @aldiusa via @instacart yesterday. Instacart has refunded, but what gives with the ongoing potato issues? I have had so many green ones this past year or so. Are stores shipping/storing improperly?
Yeah, tried that. Got a phone number. Not interested in calling. I would like to send an email, but no one will provide an email address, and apparently your social media team can't just forward a DM to the customer service department. 🤷♂️🤦♂️
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