Thanks to @RowdyBBQ for the box in the mail today! #BBQ


If you know me, you know I dig BBQ.  You also probably know that Rowdy BBQ is one of my favorite BBQ joints, if not the favorite.  Different moods & days for different BBQ, right?  I could eat from Rowdy BBQ every day.  Health be damned!

This all started last week when I Instagrammed/Tweeted this:

And I got a reply:

Like I said, the pulled pork was absolutely delicious.  But, I’m not gonna turn down free brisket twice.  What am I, crazy?  So, I emailed them.

Today, the mailman left a nifty surprise on our porch:

Rowdy BBQ - Gift Certificate & BBQ Sauce

Rowdy BBQ – Gift Certificate & BBQ Sauce

Rowdy BBQ - Box in the mail!

Rowdy BBQ – Box in the mail!

Rowdy BBQ - Goodies!

Rowdy BBQ – Goodies!

Rowdy BBQ - Business Card

Rowdy BBQ – Business Card

Thanks to “Rowdy the Rooster” & Steve for taking the time to go way beyond simple customer satisfaction!

Speaking of Rowdy…  I hope he’s only temporarily headless?  I noticed that the famous (infamous?) sign only had hands when I was there.

If you’ve never had the BBQ here, I recommend everything.  Ha ha.  Generally I go with the sampler so I get ribs & chicken or a brisket if I have a somewhat slightly smaller appetite.  The Big Pig is also incredible, pulled pork & cheese sauce on a giant bun.  I also like the pierogies.  Mmm.  I’m going to have to use this gift certificate pretty damn soon.

I look forward to using this sauce at home.  Lately I’ve been using the Yuengling Black & Tan Honey Barbecue sauce, but this will be all kinds of delicious.  I can say though that it can’t be nearly the same as when they cook it.

Thanks again, Rowdy BBQ!

This is one of many reasons why Turner’s is awesome…


Turner Dairy Farms rules.  Turner’s Iced Tea slays Galliker’s, Coteryahn’s, United, Schneider’s, or any other crappy brands you may try to throw into the mix.  Turner’s is also an incredible company.  Need proof?

There's only one tea in Pittsburgh.

...Dig?

https://twitter.com/#!/W_a_L_D/status/169160575132241920

https://twitter.com/#!/TurnersPremiumT/status/169447359351242752

https://twitter.com/#!/W_a_L_D/status/169450238686400513

https://twitter.com/#!/TurnersPremiumT/status/169453280408248321

https://twitter.com/#!/W_a_L_D/status/169473361628504064

https://twitter.com/#!/W_a_L_D/status/169473643062104064

This is what I got in my email:

From: Nicholas Yon <Nicholas@turnerdairy.net>
Date: Tue, Feb 14, 2012 at 11:08 AM
Subject: Turner Dairy Farms
To: Eric <me@my.email.address>, world.and.lunar.domination@gmail.com

Eric,

Thank you for the reaching out via twitter regarding your recent diagnosis with GERD.  Thank you also for tweeting us (and about us) often and your continued support of Turner’s products.  I hope you’re still enjoying our Charlie’s Old Time Buttermilk when you can make it to the Brentwood GE and have had a chance to try our Blue Bug Juice.

 Listed below are the caffeine contents of our premium iced tea products.  It doesn’t look like there’s any that have no lemon/citrus and/or no caffeine.  Depending on your threshold for the amount of caffeine you’re allowed our Green Tea might work because it’s sans lemon and has “low” caffeine.  It does however contain citric acid.  Our Southern Style Sweet Tea and premium flavored teas, while having no lemon, have a higher amount of caffeine per serving.  They also contain citric acid.

 Thanks again for the “tweet.”  Have a great afternoon!

 Premium Iced Tea – 26mg-39mg of caffeine per 8 ounce serving.

Diet Iced Tea – 25mg-38mg of caffeine per 8 ounce serving

Diet Decaffeinated Iced Tea – < 5mg of caffeine per 8 ounce serving

Peach Iced Tea – 24mg-35mg of caffeine per 8 ounce serving

Diet Peach Iced Tea – 13mg-17mg of caffeine per 8 ounce serving

 Raspberry Iced Tea – 15mg-19mg of caffeine per 8 ounce serving

Lime Iced Tea 14mg-18mg of caffeine per 8 ounce serving

Orange Iced Tea – 13mg-20mg of caffeine per 8 ounce serving

Green Tea – 6mg-12mg of caffeine per 8 ounce serving

Diet Green Tea – 6mg-12mg of caffeine per 8 ounce serving

Southern Style Sweet Tea – 28mg-41mg of caffeine per 8 ounce serving

Nicholas Yon

Marketing Director

Turner Dairy Farms

www.turnerdairy.net

From Local Farms to Local Families

Follow on Twitter www.twitter.com/TurnersPremiumT

Facebook: www.facebook.com/TurnerDairyFarms

Nicholas is the man.  Armed with this, I can go to the Gastroenterologist and figure out exactly what I can drink & how much.  Now, if only all Giant Eagle locations would carry Turner’s & not just the rebels in Brentwood & Murrysville, and Rite Aid would carry more than the regular tea & the chip dip… we’d be rockin’ hard.

G.E.R.D. is fun.  If by fun, I mean “an incredible pain in the dietary ass.”

Again, this is why I want Giant Eagle & Market District to carry Turner’s, why I dig the Tea-Bird, why I want a Turner’s guitar, and why I dig bug juice.

Turner Dairy products at Giant Eagle stores?


Turner'sGiant Eagle

I’m sure you remember my last post about Turner’s with the pretty picture.  I decided to ask Giant Eagle why all of their stores don’t carry Turner’s products…

From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, February 01, 2010 1:46 PM
Subject: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Hello Friends at the Big Bird,

I’m writing to you today to request that all of your Giant Eagle and Market District Stores carry products from Turner Dairy Farms, Inc.  I know that some locations do already carry Turner’s products, because I’ve written to them trying to track down some of Charlie’s Old Fashioned Buttermilk… and they clued me in to the Giant Eagle in Brentwood.  I know that the Giant Eagle in Murrysville also carries Turner’s Iced Tea.

I’d love it if the Cochran Road, Bridgeville, and Parkway Center locations had Turner’s buttermilk, chip dip, and tea varieties readily available.  I’d add them to my order virtually every time we shop there… much like I do now with the tea when I find myself in Rite Aid on Banksville Road.

I also find it hard to believe that with the myriad of products and name brands available at the new Market District in Robinson… Turner’s is nowhere to be found!  Have you tried the chip dip?  It’s incredible.  It puts the Kraft and B L brands to shame.

You’ll find in the attached photo all of the Turner’s bounty that my wife & I picked up this weekend while just passing by the Brentwood Giant Eagle.  I can assure you, these products would be on every grocery order if available at the Giant Eagle locations where we typically do most of our shopping.  Not only these products, but the raspberry & lime tea… and just about everything that Turner’s offers!  (Sorry, I don’t do diet drinks.)

Thank you for taking the time to read my email, and I hope that you give Turner’s products serious consideration for inclusion in your fine establishments.

Sincerely,
-Eric
me@my.email.address

And, they responded…

From: “Frey, Brian” Brian.Frey@gianteagle.com
To: “me@my.email.address” me@my.email.address
Sent: Tue, February 2, 2010 10:39:21 AM
Subject: RE: Turner’s Dairy | Charie’s Old Fashioned Buttermilk

Eric,

Thank you for taking the time to write to us regarding Turner Dairy Farms and some of the items that you obviously like as detailed below.

I can understand your frustration related to these items that you feel passionately about not being readily available and convenient to purchase.  However, I must honestly inform you that we don’t have any upcoming plans to carry additional Turner Dairy Farms items at any of our corporately owned Giant Eagle and Market District locations.

We get contacted by customers on a daily/weekly basis requesting us to carry a variety of items from local dairies, and we just cannot support all of these local dairy item requests in our limited dairy cooler space in our stores.  To manage the limited space we have in stores, we try to partner with dairies and vendors that can provide us item programs that accommodate the needs of the majority of our customers.  If we were to carry a representative sample of all the local dairy items that we get contacted about, we would have to eliminate a large portion of our current item mix that a significantly larger customer base demands us to carry and also asks us daily/weekly to expand upon but we cannot as a result of the same limited space challenge.

Sorry I could not give you better news here.  There are a lot of items that I am personally fond of that I have decided to not carry as well due to our limited space and need to satisfy the largest amount of our customers.  In the meantime, some of our independently owned and operated stores such as Brentwood are allowed to carry the Turners Dairy Farms items as you note below.  We allow those owners to have some flexibility in their item mix, and some stores have elected to carry Turners items based on customer demand or geographic proximity to the dairy.

Sincerely,
Brian Frey

Category Buyer
Giant Eagle, Inc.
101 Kappa Drive
Pittsburgh, PA 15238
412.963.2592
Fax: 412.968.1706
E-mail: brian.frey@gianteagle.com

D’oh!  Well, it doesn’t hurt to try, does it?  Apparently Giant Eagle has no intentions of widely carrying Turner’s products, but at least they’re honest about it.  It’s just annoying that I can’t do all of my grocery shopping in one store (or even at one chain), especially with the vicious circle of fuelperks and foodperks and whatever other kind of perks they come up with next.

Interestingly enough, I just sent an email to all those with whom I’ve shared communication with in the past at Giant Eagle, but the “To” address was cut out of the original inline reply… so I have no idea which one actually got through.

I’m assuming they’d have to have an onslaught of messages in order to even consider carrying the Turner’s products.  If you’re so inclined, you can…

Not that many of you are that adamant about the Turner’s brand… but if you are, or you know someone who is… please feel free to direct them here.

Turner’s | Charlie’s Old Fashioned Buttermilk


Turner’s is awesome… whether you’re talking about the Iced Tea, the Tea-Bird, the Buttermilk, all the other products, or the customer service.  I just thought I’d share while again trying out the post-via-email feature on WordPress.  Apologies, you’ll have to read from the bottom up for it to make sense…


From: Nicholas Yon <Nicholas@TurnerDairy.net>
To: Eric Carroll <me@my.email.address>
Sent: Mon, February 1, 2010 11:38:57 AM
Subject: RE: Charlie’s Old Fashioned Buttermilk?

Eric-

Thank you for the email and picture!  Looks like a nice variety of products.  I am glad to know that your trip to Brentwood GE was a success this past weekend and I hope that it continues to provide you with a viable option for procuring our higher standard products (and especially our Charlie’s Buttermilk).  If you enjoy baking, try the Charlie’s Buttermilk in everything from waffles to mashed potatoes to biscuits.  Thank you also for passing along your comments to Giant Eagle corporate.

We truly value your dedicated support of our products.  Have a great week!

Nicholas Yon

Marketing Director

Turner Dairy Farms, Inc.

From Local Farms to Local Families!

Nicholas@turnerdairy.net

412-372-2211


From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, February 01, 2010 10:39 AM
To: Nicholas Yon
Subject: Re: Charlie’s Old Fashioned Buttermilk?

Hello Nicholas,

I just wanted to thank you for telling me about the Giant Eagle in Brentwood .  We stopped a few weeks ago when in the area to no avail… the milk shelves were quite bare… must have been re-stocking time.  This past Saturday evening though, we hit the mother-load.  I grabbed two little jugs of Charlie’s Old Fashioned Buttermilk and (as you can see in the attached photo) a bunch of other Turner’s products!

The Buttermilk is awesome… it’s just like the stuff we used to pick up when I was really little at an old local dairy farm that is long since gone (Sinan’s in Murrysville/Export PA).

I intend to pass the photo along to several local Giant Eagles to urge them to also carry your products.  They’re obviously great sellers, and all the stuff in the photo could regularly be their sale if they’d only have the stuff in stock!

Have a good week!
-Eric

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI


From: Nicholas Yon <Nicholas@TurnerDairy.net>
To: Eric Carroll <me@my.email.address>
Sent: Mon, December 28, 2009 10:27:44 AM
Subject: RE: Charlie’s Old Fashioned Buttermilk?

Eric-

Thank you for the email, kind words, and years of dedication.  The Turner family, our employees, and our local family dairy farms truly appreciate your patronage of our products all these years.  Plus iced tea stickers on a guitar case is “uber-cool.”

Listed below is the closest location to you that currently carries our Charlie’s Old Fashioned Buttermilk with real butter flakes.  This is an independent Giant Eagle location, thus they are able to offer Turner’s higher standard dairy products.

I’ve also attached a “product request” form that can be filled out and turned into the store manager or sent to any local Giant Eagle or Kuhn’s.  I would also encourage you to email the company directly via their website.

We currently produce three varieties of buttermilk:

– Charlie’s Old Fashioned Buttermilk – a whole buttermilk with real butter flakes

– Light Buttermilk – a 1% light buttermilk

– Baking Buttermilk – light buttermilk formulated for baking

Thank you again for the email and question.  Have a great New Year!

Giant Eagle (they carry the plastic quart size)

Brentwood Towne Center

600 Towne Square Way

Pittsburgh, PA   15227

Nicholas Yon

Marketing Director

Turner Dairy Farms, Inc.

From Local Farms to Local Families!


From: Eric Carroll [mailto:me@my.email.address]
Sent: Monday, December 28, 2009 1:03 AM
To: customer service
Subject: Charlie’s Old Fashioned Buttermilk?

Hello Friends,

I’m a huge fan of Turner’s iced tea… I even wrote a letter years ago that warranted a free T-shirt and a few little jug labels.  I grew up in Murrysville PA not far form a little mom n’ pop store called Thomas’ that sold your milks, teas, and other products & got me hoooked.  I still have the Tea labels on my guitar case, and my wife cringes when I wear my bright orange and slightly tattered Tea-shirt.

Now I live in Pittsburgh, and I go out of my way to get Turner’s, as they don’t sell it at the Giant Eagle where we do our grocery shopping, or at the Kuhn’s that’s right by our house.  We have to go to Rite Aid to get the tea, and we usually pick up Turner’s dip & some chips while we’re there.

I know of a small number of other places around that carry the tea…  I think the BP station, and a beer distributor here are loyal Turner’s sellers… but I hear you have a new product that I’d love to get my hands on…  Buttermilk with the flecks?  I can’t find this type of buttermilk anywhere… I’ve been looking for it for … well, it has to be over a year now.  I heard a dairy up north makes it… but I haven’t been able to find any in local stores.

My mom told me that she had discovered it at Wal-Mart in Delmont, and belives that the aforementioned Thomas’ sells it… but I rarely find myself out that way these days… especially not to do any grocery shopping.

Are you able to tell me which (if any) stores in my area have been carrying this new flecked buttermilk?  I’m currently in Dormont… zip code 15216.

Also wondering… do you have any sort of form letter that I could send to Giant Eagle and/or Kuhn’s to request that they carry your tea in addition to or instead of some of the other local flavorless tea brands?

Thank you for your time, can’t wait to hear from you!

Thirsty!
-Eric

P.S. – What’s the difference between the baking buttermilk & the other varieties?