Tag Archives: dinner

Wait. What? (The Bob Evans saga continues.)

I never emailed these names.  Seriously.  Someone must have sent Jon the text of my blog, or a link to my blog.  My original email contained the names which I then changed to something I thought would be ridiculous and obvious, so I didn’t accidentally call out another real employee.

Am I being trolled?

On Thursday, November 19, 2015 8:54 PM, “0503, BER” <Unit_503@bobevans.com> wrote:


                I am following up on a bad review that we had charge to our store.  I was hoping to get some more information, as we believed our location received this review in error.  We don’t have servers by either name mentioned in the review (Maleficient and Lincoln), and would like to find out which store you were actually at.  Then we can send this along to them, so that they can address these issues.  Thank you for your time.

Jon Herrmann
General Manager
Bob Evans #503
Bridgeville, PA
(412) 257-1369

Shenanigans. ☘

I wrote back.  Nothing interesting besides pointing out that I never sent those names in an email.

I also got an email from LeAnn confirming our Dormont address, so I passed along the new one.  I wonder if I’ll get a T-shirt?

If it’s gift certificates, does anyone know of a charity that accepts them or of a family in need?

Maybe they’re sending someone to dispatch of me.  Maybe I should ask King’s to weigh in?

This still makes me laugh uncontrollably:


Smiling & coloring rule.

I did get a really insightful comment on the last post though. Doesn’t seem like it’s gone down that way so far.


Bob Evans: 1 • Eat’n Park: 1½

So, did you read about our most recent experience with a waitress we’ll call Maleficent at the local Bob Evans?  If not, you may want to read that first.

I recently got the expected response from Bob Evans, and it’s nowhere near as enthusiastic as last time.  They are probably more displeased with my over-the-top approach to storytelling than the actions of Maleficent.

——– Original message ——–
From: “Barga, Leann D.
Date: 11/11/2015 9:23 AM (GMT-05:00)
To: me@my.email.address
Subject: Bob Evans – Reference # 1106568

Good Morning Eric,

I am so sorry to hear that you recently had a poor experience at our Bridgeville location.  The behavior demonstrated by one of our servers was unacceptable, and for that we truly apologize.  We expect all of our employees to treat our guests like family, and want our guests to be completely satisfied – it is clear that we let you down with your initial server during this visit.

On the other hand, I am happy to hear that Lincoln ‘saved the day’ and made the rest of your time with us an enjoyable one.

I will be sharing your comments with the general manager and area coach of this location so any necessary action can be taken to ensure that all of our servers are meeting our and our guests expectations.


LeAnn Barga (formerly Purdy)
Representative, Guest and Consumer Relations
8111 Smith’s Mill Road
New Albany, Ohio 43054
Phone: (800) 939-2338

It seems that Leanne is still rocking it with Bob Evans, now with a new name.  I hope she is doing well!

Not sure what this means (if anything) for Maleficent and Lincoln.  Will anything actually be said?  Will general management or area coaches write back to me directly?  Will I get a dirty look from Maleficent next time we’re there?  Hopefully Lincoln is on the clock.

Of course I can’t just let things like this be, so I reached out to Eat’n Park on twitter. Their response was glorious

Ha.  Eat’n Park for the win.



All we wanted were some crayons.

So, this past Saturday night we had an interesting experience at the local Bob Evans.  I have blogged about one of our experiences with an angry server there before, but haven’t touched upon the 3 or 4 other times that “the kitchen held up the order” while she talked to other customers at great length about slot machines at the Meadows, or the time that she rolled her eyes at me while the wife and I were discussing the seasonal shrimp on the menu in regards to where it was cooked and my allergy.  This time we were most likely doubly annoying as we had two small children with us.  The saga begins…

From: Eric Carroll <me@my.email.addre.ss>
To: Leann D. Purdy, Nathaniel A. Riggs, BE-mail

Hello Leann and Nate,

I hope this message finds you well, and that you’re both still with the Bob Evans team!  You may remember that I had contacted you in the past about the #jelly3x rule and a bad experience at the Bob Evans in Bridgeville Pennsylvania, and blogged about that alongside your enthusiastic response, and even more thorough follow-up.

We have since had a few other experiences with that waitress, including one where she rolled her eyes at me and said “well, you don’t have to order it” when I was discussing the shrimp stir-fry available seasonally.  Clearly, she has absolutely no grasp of cross-contamination.  The running theme with her seems to be that the kitchen is always late & to blame with any service issues.

Being that we have generally excellent food & service at the Bridgeville location, and it’s now even closer to home since we have moved to Bridgeville, we have gone in to dine and simply requested with the host or hostess to not be seated in her section.

Sadly this weekend, we didn’t spot her upon our arrival and did not inform the hostess of our preference.  We were quickly welcomed by the hostess, seated in her section and decided to go with it as it had been a while since we had Maleficent as our server.

Nowadays, we have a 2½ year old and a 7 month old in tow.  Bob Evans is a great place to get a full meal for a family without breaking the bank, yet another notch in the proverbial “pro’s” column.  (I mean, have you spent the same amount of money at Panera or Steak n’ Shake? It’s not even half of the food.  Maybe local heroes Eat’n Park can almost compete.)

Maleficent quickly came to the table and took our drink orders.  Our eldest ordered apple juice, I asked for an iced tea, and the wife went for water.  Our drinks were brought quickly and our waitress shot a nasty look to the table beside us as the hostess sat another family with 3 older children as she set our drinks down.  She came back a bit later to take our food order and my wife politely asked for straws which we didn’t get with our drinks and some crayons that weren’t included with our kid’s meal place-mat menu.

Maleficent Immediately huffed as she slammed down the straws and remarked that she didn’t have time to get crayons because she just had two other tables seated in her section.  We were only wanting crayons because it had taken her a while to come back and take our food order, well before anyone else had been seated in our section.

I forget exactly what the exchange was that followed.  I know my wife had mentioned that we had had several problems in the past with her service. I was pretty much shocked into jaw-agape silence at that point.  My wife ended with standing up to go speak to the manager, and Maleficent yelled (yes, yelled) “Lincoln, take tables 54 and 56!” or something to that effect.

After my wife came back from a conversation with the manager, one of the aforementioned customers beside us said “Wow. I can’t believe she told you no on the crayons.”  We gave the super-condensed version of our history with Maleficent as they continued in their wide-eyed disbelief.

Maleficent continued to serve that family, but we and another nearby table had been reassigned to a young man named Lincoln (Linkin?), on either Maleficent or the manager’s authority.  I wasn’t present for my wife’s conversation with the manager, but it was apparently full of knowing nods and angry head-shakes as she regaled the manager with tales of our past adventures with Maleficent.  I do know that my wife apparently characterized me as a madman about to lose all patience to bolster her point.  Perhaps that’s why the manager never came to the table to offer either an apology or an explanation.

Now, reading back on this, the story so far does sound like we are being absolutely ridiculous over the exclusion of two crayons for the amusement of our child who’s behavior, rearing, and amusement are wholly our responsibility.  Do you also see how the past history and an apparently poor attitude towards customers and a potential tip factor into this moment?  It must have been some serious shenanigans in order for the next table to notice.

The lesson I have learned is that we will keep crayons and a coloring book in our family vehicle for just such a purpose.  It is not Bob Evans’ responsibility to develop my child’s creativity and fine motor skills, nor to provide a means to pacifying the insatiable need for constant activity or the lack of patience to wait for a delicious prepared meal.  Despite evidence to the contrary, we were indeed prepared parents with our own plastic mess-prevention and environment-sterilizing place-mat for our son.  He can’t color yet, but he can shovel tiny bits of food into his mouth at a rate destined to require another kid’s meal sooner rather than later.

This leads us to Lincoln (Linkin?). Lincoln was certainly on top of his game after being saddled with two more tables in addition to his already presumably busy/full section.  He came through and delighted our daughter with a two-pack of pink and purple crayons. Lincoln took our order with a smile, brought the food out quickly with no conspiratorial kitchen issues, and was just all-around pleasant.  We even had to ask for a replacement fork as we had somehow lost one.  It was brought out amid a flurry of what I presume to be normal Saturday restaurant activity with no hesitation, and rather quickly.  We even got jelly on one request.

After our meal, we thanked him for being such an incredible server, and I remarked that I was glad he was so understanding because I was nervous about being labeled as some sort of problem after requesting a new server.  He indicated that it was not a surprise, happens regularly, and that he didn’t come to us with any preconceived notions.  He also added that people inexplicably (my words, not his) come in and request to be seated in Maleficent’s section and Maleficent’s section only.

We will request Lincoln’s section in the future, and barring that option we’ll just request not be seated in Maleficent’s section.  I can play that game.  We cleaned up as best we could from our inevitable child-induced mess, left close to a 50% tip, and found the errant fork before we left.  The table directly beside us (I assume the other table taken by Lincoln at the same time we were handed over) also rather audibly and publicly thanked Lincoln for being such a great server.  I’m not sure if they also had issues that we weren’t aware of?  I told the cashier how happy we were with our service upon checkout.

I don’t want to pick on a server.  I do want to illustrate the contrast between what I see as poor service as it relates to incredible service and how it didn’t seem to be any more difficult than you make it.  I do hope Lincoln is rewarded for a job well done and his overall attitude.  I’m sure it reflects in his work effort and in his gratuities.  I would hope that you can again pass this email along to all of the appropriate parties.  Area coaches and the store management, correct?  I really feel like we were nothing but polite and reasonable up until we were denied crayons, and we remained polite and reasonable immediately after that whole exchange.  That seems like an absolutely insane sentence for one adult to write to another.  Do I have a valid point, or am I just super way out of line here?

I would just drop the entire issue and move on, but Bob Evans is one of the few places that I can safely get a meal with my shellfish allergy, I can comfortably order anything on the menu (outside of the seasonal Lent-deathfish), it’s very close by, and I feel like we really get great value for a dollar when we dine at your establishment.

Last time you sent out some gift certificates.  Please save them this time.  I don’t want free food, I just want a stress-free dining experience.  If you must send gift certificates, can you direct them to a Pittsburgh charity that can give them to people who do perhaps need a free meal?  Thankfully I can put food on the table for my family while many others struggle to do so.  We need to get our butts out on a kids-eat-free promotional night if we want a free meal.

I realize that in the grand scheme of things, my complaints are trivial.  I realize that some would enjoy any meal regardless of the way in which it was delivered.  What if though, this had been that meal for someone?  What if this was one night out that they looked forward to and it was met with the kind of service that we regularly receive from one apparently disgruntled waitress?  Is this how Bob Evans wants to be perceived?

I plan to blog this adventure also.  I do less of that these days, but this seemed to be appropriately entertaining.  Of course, the names will be omitted or changed.

I also look forward to your response and insight.  Thank you once again for your time and assistance!

Just crayons?




I can’t wait for a response.  Sadly, I see from the Yahoo! mailer daemon that Nate is no longer with Bob Evans.  I think I knew he outgrew them a while back.  I may try to ping it out to a few more people.  I have contacted others at Bob Evans in the past, during my pre-Wordpress days.  I even had someone send me a “safe” list of where things were cooked and what would be OK for me to eat while they had shellfish on the menu.  Overall they have stellar corporate customer service, but we just have this continual issue with a crazy server who reminds me of the mailman in the movie Funny Farm.

Bob Evans - Tuesday Night is Family Night

Tuesday Night is Family Night

Danke Daka

Did you read about my trouble with the One-Touch Can Opener?  How about my attempt at emailing them in Chinese?  Well, sadly they wrote back, and it’s quite boring.

The word is…

From: info info
To: Me <_____________@_____.___>
Cc: info <info@onetouchproducts.com>
Sent: Wednesday, May 30, 2012
Subject: Re: One-Stuck Can Opener

Dear Eric,

Thanks for your email.

For the can opener issue, please try to press and hold the reverse switch at the rear of the can opener.

The cutter will move in the reverse direction to the start position and the can lid will be released.

You may also check the instruction manual for trouble shooting ways.

Please download and keep the user manual from our website (as per below link) for your reference.


Should you have any questions, please feel free to contact us.

Best Regards,
One Touch

There’s a reverse switch?  The answer is that simple?  I’m so disappointed, I haven’t even tried it yet.  Why not mark the switch?  I don’t remember the thing coming with instructions!  Bastards.

There may be a slight language barrier here, and a large cultural one.

Also, I decided to further my communication with Astrid at Bed Bath & Beyond.  Apparently this was going too far…

From: Eric <_____________@_____.___>
To: Bed Bath & Beyond <bedbathandbeyond@mailnj.custhelp.com>
Sent: Wednesday, May 30, 2012 1:19 PM
Subject: Re: PRODUCT INQUIRY [Incident: 120525-000501]

Thanks Astrid,

We’ll have to go with the store credit then.  This is absolutely not a problem.  I always want to buy many things every time we’re in a Bed, Bath & Beyond.  Do you have a favorite can opener, or other cool kitchen gadget?  Perhaps we could get that.  Maybe some time my wife & I could have you over for dinner & we can use our new can opener.  What’s your favorite canned food?  I generally prefer fresh vegetables over canned… but I do like to make chili with a lot of canned ingredients.  Do you like chili?

I’d like to suggest that you guys carry P-38’s.  They really are useful, and don’t have any moving or electrical parts that can break or get stuck.

I like chili served over mashed potatoes.  I like mashed potatoes.

Rock on!


I have as of yet not received a reply.

English: A small plate with a serving of mashe...

I like them.

Crop-dusting for disgusting cell-phone roaches.

This Facebook status seemed quite popular.  Thought I’d blog about it, and get some more input.  There are 2 points here that seem to universally annoy us…  People talking loudly (or at all) on cell phones in public places, and people that talk about disgusting things when you’re trying to eat.

So, I'm sitting at Chick-fil-A tonight, trying to enjoy some chicken nuggets and some chicken noodle soup... and some crazy Yinzer lady is about 4 booths away screaming into her cell phone, talking about infections, site-wounds, dialysis, and MRSA.  Besides it just being rude to be on your phone there in a public place...  Really? Everyone around is trying to eat. I wish I could pass gas on demand. I would have made several runs (pardon the pun) past her table.

So I'm sitting at Chick-fil-A...

The original text…

So, I’m sitting at Chick-fil-A tonight, trying to enjoy some chicken nuggets and some chicken noodle soup… and some crazy Yinzer lady is about 4 booths away screaming into her cell phone, talking about infections, site-wounds, dialysis, and MRSA.

Besides it just being rude to be on your phone there in a public place

Really? Everyone around is trying to eat. I wish I could pass gas on demand. I would have made several runs (pardon the pun) past her table.

Pus oozing from an abscess caused by bacteria—...

Image via Wikipedia

Click the pic above to magnify the first wave of comments, and if you want check out this old post for reference: Excuse me, I’m eating.

So, what’s your take on disgusting topics during meals, public cell phone users, and the unholy intersection of the two?

Chick Fil A 8pc Nuggets

Image by j.reed via Flickr

Get Stuffed.

I can’t wait to make stuffing again. It’s ridiculously tasty. I love the carb overload. Maybe I will get those goggles, and I need to pick up some Yuengling.  A week from tonight, I should be in the process of creating this awesomeness.

I’ll show you my stuffing recipe if you show me yours.

How do you do it?

Maybe this year, I’ll try to make some Potato Filling too.  There are a bunch of recipes for it out there.  Maybe stuffing balls would be good…  Now I’m hungry.



Yuengling Lager


Bob Evans Follow-Up Bob Evans Follow-Up Bob Evans Follow-Up

Jelly! Jelly! Jelly!

Jelly! Jelly! Jelly!

You read about the Bob Evans fallout and follow-up, right?  In the interest of fully full disclosure, we went back, got a free meal, and had a nice normal dining out experience.  It went well.  LeAnn from Bob Evans wrote to check on me, and I thought I’d share the dialogue.

From: “Purdy, Leann D”
To: [Me]
Sent: Tuesday, October 25, 2011
Subject: RE: Bob Evans – Reference # 720520 / Blog post about Bob Evans

Hi Eric!

 I wanted to follow up with you to see if you had been back, if not I understand.  I do hope that you do at least use your gift certificates to get some of our amazing Wildfire BBQ sauce!

I know you had concerns with what action was taken after your call/email, I can assure you that all of your feedback is used for training purposes, we did forward your comments to the area coach and general manager so that we can ensure that we are providing excellent service.

Have a great day!

Jelly Jelly Jelly!


LeAnn Purdy
Representative, Guest and Consumer Relations

Supporting Bob Evans Restaurants, Bob Evans Food Products & Mimi’s Café Restaurants
3776 South High Street
Columbus, OH 43207
Bob Evans Guest and Consumer Relations: (800) 939-2338
Mimi’s Café Guest Relations: (866) 616-6464
Fax: (614) 492-4971

And, my response:

From: [-mE.]
To: “Purdy, Leann D” ; Riggs A.
Cc: [The Wife]
Sent: Wednesday, October 26, 2011
Subject: Re: Bob Evans – Reference # 720520 / Blog post about Bob Evans

Hello LeAnn,

Thank you very much for the follow up!  We actually did get the opportunity to take advantage of a free meal last Thursday night, at the same Bridgeville location.  It was a wonderful experience.  It wasn’t too busy when we arrived… and we seemed to get there right at a shift change, but the service was smooth nonetheless, and we only had to ask once for jelly!

Asking once for jelly & receiving it struck me as a possible bad omen.  Upon arrival, the first thing we heard as we were seated was the waitress at the table next to us (oddly not our waitress) telling her customers that something had been comped or removed from their bill… and the customer was spouting off about something unintelligible.

We had an excellent waitress then waiter, there was no shouting from the kitchen, the food was prepared well.  Some of the carrots with my turkey dinner were dry/cracked, but you’ll get that anywhere.  I didn’t see a manager on duty or patrolling the dining room, but things were running quite smoothly without their presence.

If you talk to the area coach/general manager/managers/team there again, please pass on our thanks for another great meal that was back to what we would call a normal Bob Evans experience.  I didn’t present my BE gift money until the end of the meal, but it didn’t produce any speed bumps and we still have one left!

Thank you for the gift, and both you & Nate for your time, and sincere follow-up!  (Follow-ups?  Follows-up?)

“Jelly! Jelly! Jelly!” may be a good ad campaign.  “Pizza! Pizza!” worked for Little Caesar’s.

Thanks again,

Bob Evans Restaurant on Urbanspoon

Can I have jelly? Can I have jelly? Can I have jelly?

Bob Evans Restaurant on UrbanspoonI submitted this to Bob Evans’ contact form:

Last night we had a ridiculous visit to what is normally a decent restaurant.

We arrived shortly after 5:00pm, were seated quite quickly, and were alone in our section (the farthest away from the entrance).  The waitress came to us right away, seemed a little frazzled, and brought us drinks.  By this time another table had been seated in our section.  Our order was taken, a Rise & Shine breakfast for me, BBQ chicken for the wife.

We had actually just dined at this location on Friday evening and had discussed how despite otherwise excellent service & great food, generally my wife has to ask 3 times for jelly.  The standard procedure is that when we order and she gets biscuits, she asks for jelly.  When the biscuits come, with honey and butter but no jelly… she again asks for jelly.  When the meal comes, it’s the 3rd time that she asks for jelly… and usually we get jelly with the check.  It’s like you have it under lock & key or there’s only 1 magical jelly carrier.  I actually suggested that perhaps it’s like the movie Beetlejuice.  One must say “Betelgeuse, Betelgeuse, Betelgeuse!” to get the title character to appear.  Perhaps one must break the Bob Evans jelly code and ask for jelly three times at once.

No matter how much I wanted her to, she wouldn’t try it last night.  She asked for jelly just one time, and surprisingly, it came with the biscuits.

At this point, the manager walked by and asked if all was OK.  Truthfully, at this point, it was!  We nodded in satisfaction as we said “yes”.

Eventually, shortly before 6:00pm (yes, an hour later) after several other customers had been seated, had ordered, and been served, our waitress apologized for the wait and offered us more biscuits and a free dessert.  We told her the wait wasn’t her fault as she seemed to indicate it was due to a problem in the kitchen.

About the time where I was ready to get up, pay for our drinks, biscuits, jelly, and then leave to go to the nearby Sonic… our food arrived.  I understand that breakfast foods are greasy but my eggs & home fries were sitting in a pool of some oily or buttery liquid, and one of my over-easy yolks was already broken.  The bacon was fantastic.  The potatoes had so much grease on the outside, that when I dipped them into a pool of delicious Heinz ketchup they came out absolutely clean & ketchup free.  I managed to get the yolk out of one of the eggs with the biscuit that had sat there daring me to eat it for an hour.  I left the second egg and most of my potatoes out of disgust for the food and the service.  It had been a particularly trying couple of days and we chose Bob Evans because of the general consistency of the quality & service.  My wife indicated that other than the chicken being slightly over-done, her meal was excellent.  It’s crazy to believe that Bob Evans (the breakfast-food people) messed up such an incredibly simple breakfast.

Bob Evans

Bob Evans

The waitress had indicated some problems in the kitchen without any specifics, but we could hear arguments in & around the kitchen area for our entire visit.  I have no idea why we didn’t just get up & leave after the first 2 tables seated after us had received their food.  Perhaps we were in awe at the chaos.

I declined my free dessert, and my wife decided to get an apple pie to go just because it had been offered as compensation for our wait.  I was too disheartened for dessert, my friends… free or not.  Our waitress offered to refill my iced tea.  I said “no, thanks.”  She came back 10 minutes later & filled my iced tea anyway.  Still no pie.  I just wanted to go.  I was on the verge of just freaking out at the ridiculousness of it all.  We sat for another few minutes as the waitress took care of others around our section, before standing up to just finally go.  My wife just asked for the check as I was exasperated.  The other customers couldn’t wait for 2 minutes while she put a pie in the to-go container, since we had waited over an hour for a simple simple meal?

The waitress had apparently just placed my wife’s apple pie on a plate as we stood to make our escape… my wife said, “Never mind, we just need to get out of here.”  The waitress insisted on sliding the now decimated piece of pie into the Styrofoam box.  We went to pay, and for the first time ever were not asked something to the effect of “how was everything tonight?”  I believe there was small talk about my wife & I coincidentally wearing the same color green.  I think I remained silent for fear of just snapping.  We left a 15% tip, & took home a comment card.  (As a person with a severe allergy to shellfish, I have a small circle of places where I feel safe…  Bob Evans currently has no deathfish on the menu, so we frequent there and I generally tip 20% or more as I’m confident we’ll be returning soon & often.  I have even received excellent communication from your corporate level regarding food allergies & where things are prepared in the kitchen.)

This rant is obviously too long for a comment card.  I may blog it.  I may just leave it in the contact form at the Bob Evans site.  I may print & mail it.

Something was going on last night at Bob Evans in Bridgeville that was not good.  It was a comedy of errors.  The kitchen apparently had trouble producing eggs & home fries in a timely manner, keeping yolks whole, and draining grease/oil/butter from the fried meal.  The waitress was visibly and audibly frazzled as she complained to the customers that she was excessively busy even as most of the section was empty… at dinner time.  Perhaps she was covering two sections?  I’m not sure.  We saw her quite often… just not with our food.  How many others were seated after us & served before us that we couldn’t see?  We heard her arguing with a mysterious voice yelling out from the kitchen.  The manager did not appear to intervene or even suggest that perhaps they not argue so loudly within earshot of the guests… or even to step in, assert her role as a manager and solve the problem.  There was a waiter who appeared to be training a new waitress, happily ignoring all the chaos around them.

We did, however, receive jelly after asking only once.

[Funny note… upon posting this & grabbing a link to UrbanSpoon, I saw an old somewhat bad review that I posted… but we’ve had perfectly reasonable service there since that visit in ’08.]

Tyson Foods, Inc. & Willie Barber FTW.

Yesterday, I got two surprises in our mailbox… One being that half of it was our neighbor’s mail, and the other being the promised letter & coupons from Mrs. Barber at Tyson  Foods!  OK, the mail mix-up wasn’t that big of a surprise… that happens at least 4 times a week.  It’s always good to get mail that’s not bills or junk mail though, and this made my day…

Tyson Foods - LetterSeems a little stiff compared to my earlier exchanges, but form letters are a necessary evil with a company as large as Tyson I guess.

Also enclosed were five  coupons for free Tyson Foods items!  Two coupons for one free bag of Tyson Frozen Breaded Product or Any’tizers Product, one for any one package of Tyson Individually Frozen Chicken Product, one for any one package of Tyson Wright Brand, and one for any one package of Wright Brand Product… which makes some awesome bacon.

Tyson coupons

This is much much more than I expected, or could have hoped for!  Really, it all started out as goofing around, not a complaint by any means.  It’s certainly better than the paltry pile of coupons that I received from Pillsbury when asking about funding further “how many pizza rolls can really fit in the microwave at once” research.  I let the ball drop on that one… perhaps I better write to them and ask again, using Tyson and Taco Bell as references of good coupon giving.

I’ll have to write back to Willie to say thanks.  This really was quite generous, and will certainly help in stretching the food budget in the coming weeks!

It’s a Southern thing, just ask Willie.

Tyson Foods | Ask Willie

Tyson Foods | Ask Willie

So, my apologies to Mrs. Barber, apparently Willie is also a girl’s name down south.  Ha ha.  You guys need to read my letter to Tyson about the soggy not smelly tiger-tender, and you’ll know what this is all about.  Here’s some follow-up…

from    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
to    “Barber, Willie” <Willie.Barber@tyson.com>
date    Sat, Oct 2, 2010
subject    Re: Tyson Honey Battered Breast Tenders
mailed-by    gmail.com

Buenos Dias Mr. Barber!

Thank you for taking the time to reply to my missive.  I’m glad that it entertained and proved interesting!  The information from your Food Safety & Quality Assurance Manager is enlightening.  I guess if I had thought about it, I may have arrived to the same conclusion… as my wife did.  Perhaps she should look into Quality Assurance as a career?

Sadly there was no golden ticket type prize for the tiger-tender, but certainly some complimentary coupons would brighten my day.  Your thoughtfulness is greatly appreciated!  My address is:

ERiC AiXelsyD
Pittsburgh, PA  XXXXX

I still need to look into sending Duquesne Light a bill for my prematurely perished perishables, perhaps cluing them in to your generosity will tip the scales in my favor?  Maybe I should send them the tiger-tender and see if they like soggy formerly-frozen foodstuffs in their freezers.

I’m flattered that you had previously read my ramblings on the web, and honored that you remembered my name!  Now I’m curious as to how I came to be on your radar.  I tend to be goofy at times, and serious at others.  Life’s all about balance… why not enjoy the balance when it swings to the absurd?  Your kind of reply is my favorite.  You may not be surprised ad how many of these types of emails fail in providing a response.  Some people are apparently just too uptight!

I enjoy many of your fine products, and now will even more… and I’ll recommend more to my friends & family!

A good day to you sir,
-ERiC AiXeLsyD

PS – Think there’s any headway at all to be made with Arby’s & the distribution of their Bronco Berry Sauce?

And, she wrote back…

from    Barber, Willie <Willie.Barber@tyson.com>
to    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
date    Mon, Oct 4, 2010
subject    RE: Tyson Honey Battered Breast Tenders
mailed-by    tyson.com

Happy Monday Morning!

As I recall, I chanced upon your name/blog while researching one of our customers—maybe McDonald’s, Burger King, or Subway?   Thanks for the address–the coupons will be mailed tomorrow.

By the way, I am a Mrs. not a Mr.  It’s a Southern thing!  AskWillie

Willie Barber

So, she’s read one of my various diatribes on Subway or my disdain for a nearby McDonald’s.  Quite amusing!  I don’t think I’ve messed with Buger King for a long time.

It is sad that she hasn’t addressed the Bronco Berry sauce issue, but I’m sure she can’t or won’t for corporate reasons.

I wrote back once more:

from    ERiC AiXeLsyD <world.and.lunar.domination@gmail.com>
to    “Barber, Willie” <Willie.Barber@tyson.com>
date    Mon, Oct 4, 2010
subject    Re: Tyson Honey Battered Breast Tenders
mailed-by    gmail.com

My Apologies, Mrs. Barber(!),

I guess I should have done my own research!  Ha ha.

I have certainly blogged extensively about a local McDonald’s who is as slovenly as they are slothful, and another who is run exceptionally well and always seems to be clean, efficient, and orderly.  Plus, McDonald’s is just so fun to poke.

I also have an ongoing thing with Subway about their seafood subs and cross-contamination.  I have a severe shellfish allergy, and find them quite irresponsible as far as posting warnings, using the same knife to cut all their subs, and in replying to their customers.  Perhaps you ought to go over there and teach them how to run things!  They never did answer my question about having an in-house subway instead of a cafeteria or kitchen in their corporate offices.  No sense of humor or customer satisfaction, there!

Thanks again for the coupons, my wife & I both appreciate the gesture!

Tyson’s Newest #1 Fan,

…and no reply as of yet, not that I really need one in this instance.  This was just some shameless plugging.  I’m just waiting for my awesome coupons.

Also… if you follow the Ask Willie link, is that the coolest job description, or what?