Cleanliness and awesomeness at Market District in Robinson


Giant Eagle Market District Restaurant on UrbanspoonI’ve written about the Market District restaurant before (& specifically about the allergen signage), and have even posted a review & photos on Urbanspoon.  I probably will again.

I feel the need to write once more to applaud their cleanliness & friendliness at the BBQ station (OK, the Smoke & Fire Rotisserie).  Bethany & I were there for dinner & grocery shopping last night on a trip to get a bunch of stuff and take advantage of the dastardly cult-like fuelperks!®/foodperks!™ programs.  (Don’t tell anyone, but Tuesday night is a great night to go shopping there.)

PRETTY PLEASE! (with a cherry on top) USE MAIN ENTRANCE ←with a cart― NOT THE ROTATING DOOR
sign for the special sort of Yinzer…

I noticed a few things.  First, I noticed a sign above the soups that said that seafood soups would be available in the seafood section.  I wish I had snapped a photo.  It may not have anything to do with allergies & potential cross-contamination, but I like it.  Keep the deadly seabugs in their own little corner.

Next and more importantly, I noticed the employee that handled my order.  She told me that she’d be with me as soon as possible while she handled the order for the people in front of me.  I had no problem waiting, but the acknowledgement of my presence was a great start.  You can’t imagine how many people behind a food counter will just ignore you, and how such a simple thing as a hello makes all the difference.

The big surprise came after I ordered my turkey sandwich with St. Loius style sauce & grilled vegetables (which are so incredibly awesome).  I watched my new favorite employee take the carving knife carving, wash it in the sink, then come back to spray/wash/wipe the cutting board, then proceed to carve the delicious turkey for my simple yet tasty sandwich.

(You mean, there are steps beyond wiping a knife with a dirty rag?  Yes, I’m talking to you, Subway.)

Such simple steps, such a comfort for someone with food allergies.  I know I go to the Rotisserie station because it’s deathfish free, but hopefully this is an insight to Market District‘s overall food prep/handling policies.  If not put in place by training, I applaud this team member’s personal dedication to cleanliness!  I wonder if they’ve looked at FAAN’s guide to welcoming guests with food allergies?  I was already a fan of the place because of other chefs there that I had talked to regarding food allergies, and this just put it over the top.

I hope to write to Market District to express my awe & thanks.  If only they would do a few more simple things, they would indeed be the most awesome grocery store ever:

Turner's Tea-Bird
Turner’s Tea-Bird

Giant Eagle Market District | Educating Yinz Guys N’at


At the new Market District in Robinson, I laugh every time we go in the side door by the cafe & I see this sign:

PRETTY PLEASE! (with a cherry on top) USE MAIN ENTRANCE ←with a cart― NOT THE ROTATING DOOR

sign for the special sort of Yinzer...

In case you can’t read it (or see the photo), it says this:

PRETTY
PLEASE!
(with a cherry on top)
USE MAIN
ENTRANCE

withacart
NOT THE ROTATING
DOOR

Yeah.  Apparently people need to be told things like this.  It makes me want to try to squeeze a cart through the rotating door and see if anyone reprimands me.  They certainly don’t when you have more than the accepted quantity of items in the express line.  How far will they go to keep the customer happy?

Apparently Market District is OK with your insolence.


For some reason, I found this highly amusing.

If you read my recent rant about people not returning shopping carts and found yourself thinking that I was completely out of line…  Enjoy some reinforcement from Market District themselves:

I wrote:

@MarketDistrict Does this – http://wp.me/pwqzc-ai – make you angry?

They wrote back:

@AiXeLsyD13 We would b grateful if ppl put the carts back in the designated areas but we also have staff 2 round up the carts as well. Thx!

So please continue your rude behavior while we all look the other way.  KTHXBYE.

This is why you can’t have nice things…


The other night, the wife & I were on a grocery gathering trip to the new Giant Eagle Market District in Robinson, which has an awesomely clean & new interior, helpful friendly employees, and really nice prices.  (I got a Giant Eagle brand ham for just 99¢/lb.!) That’s the inside of the store.

On the outside of the store… the crosswalks are clearly marked (although wholly ignored by the Yinzers), there are nice sidewalks in between rows of the parked cars so you don’t have to walk down the driving lane (but people do anyway), and there are many many places to return your shopping carts.  This is the one that prompted me to write.  I took the following photo with my cell phone…

BUGGY GRAVEYARD

ABANDON THY BUGGIES, ALL YE WHO EXIT!

What is wrong with you, people?  Is it that hard to walk the cart back up the the front of the store, or to the nearest cart return?  Is this driven by arrogance or laziness?  Are you too good to take the cart back up?  Too important?  Your time to valuable?  Are you too lazy?

I get that the Market District employees should also be trolling the lot looking for these things to clean up… but if the Yinzers had any common decency, this wouldn’t happen in the first place.  Shame on you, this is how the pace will start its eventual slide donwhill until it’s just another crappy grocery store with employees who don’t care and customers that look like they rolled in some dirt before getting up & going inside.  Take some pride in your city and the businesses in it, you dumb Yinzers.

This is why you can’t have nice things.