Go to Best Buy and set all the alarms to go off, right now.


Did you read the email that I sent to them?

I see this email reply as an (incredibly boring) invitation to go in to your local Best Buy & monkey around with everything.  Especially the alarm clocks.  Does Best Buy even sell alarm clocks any more?  If they do, do set them all to go off at weird intervals after hours… or even 10 or 15 minutes before they close.  If they’re clock radios, put them on the classical station or talk radio.  Do it on the demo cell phones if you can too.

This was their only [yawn] reply:

From: online.communities <online.communities@bestbuy.com>
Date: Fri, Jun 8, 2012 at 12:05 PM
Subject: RE: A Formal Apology
To: Waldo Lunar <world.and.lunar.domination@gmail.com>

Hello,

We always encourage you, our customer, to come in and look around or even test out our products, so you know what you like or don’t like about them. Thank you for sharing your experiences with us and I’ll be sure to pass this along to our Leadership Team.

Respectfully,
Justin|Community Connector
Corporate Campus
Online.Communities@BestBuy.com

I guess they didn’t “get” it, or find it amusing.  Of course setting all the alarm clocks is an innocuous thing to do at best, but I was acting like it was a big deal.  That’s why (I thought) it was funny.  Wow.  Best Buy popped my funny balloon.

What a boring dud.

English: Vintage clock radio

English: Vintage clock radio (Photo credit: Wikipedia)

<shameless plug> Oh yeah, while you’re at it… set all the browsers to http://www.ErnieAndTheBerts.com, too. </shameless plug>

Best Buy, Bed Bath & Beyond, Beeps, & Buzzers ⌨


Well, I sent what I thought were going to be two rather fun emails, but they have both gone unanswered.  Wow.  What a giant dud.  As my wife constantly reminds me, I certainly find myself amusing.  So, in that spirit I thought I’d share these emails anyway.  Perhaps you’ll chuckle too.

The first was to Best Buy via their form online and to the Twelpforce email address:

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Thu, May 31, 2012
Subject: A Formal Apology
To: twelpforce@bestbuy.com

Greetings Best Buy Associates,

I write to you today to offer a formal apology.  I have lived with guilt for many years, and I would like to be able to clear my conscience.  Sadly, you literally asked for what you got, but you certainly didn’t deserve it my friends.  I beg you in advance to not unleash the wrath of the Twelpforce or Geek Squad upon my humble self.

Do you remember the commercials from about ten or so years ago that begged one to come in & play with all of the electronics in the store?  Well, I said you asked for it.  You did.  I simply complied.

I went into one of your stores, and tried my best to restrain my maniacal laughter as I set all of the alarm clocks & clock radios to go off at different intervals after the store closed.  Some were 5 minutes, some where 10 or even 20.  It was incredibly hard to stifle my giggles and pretend like I was incredibly interested in these timepieces.  I don’t know how no one noticed.  Now I can’t get 10 feet into a Best Buy door without a blue-shirted hawk swooping in to ask if I need help, and I’ll get asked every 3 feet after that if I turn it down.  Perhaps shenanigans like mine are why?

At one time, I wished that I could have been around to see the chaos.  Okay, maybe I still do.  Perhaps a master switch would have cut the power to all of them after the first one went off.  I won’t pretend to know the internal machinations of such a colossal retail empire.  Perhaps I made a memory for that team and brought them together through adversity in the name of silencing alarm clocks.  Perhaps it is a good story to tell trainees, or it may have even been forgotten over time.  I was much younger & more brash then.  I thought I knew everything.  I thought the world was my playground. To be blunt, I was an arrogant young miscreant.  I don’t remember if it was planned, or spur of the moment.

I’m sure that when the internet was still “new”, I set more than a few of your browsers to my old band’s web page & walked away.  I did this in every store though, not just Best Buy.  I won’t apologize for that.  A pimp’s got to pimp, right?

I would like to offer an apology to Best Buy as a corporation, the Best Buy employees startled and/or annoyed that day (and their families), and to all of the Best Buy associates that have joined the team since that day (somewhere between 2000 and 2002).  I believe this was at the Greensburg PA location across from Westmoreland Mall.  Please pass this along to them, if there are any left that may have been working that day.  I have seen the err of my ways, and I can live with the guilt no longer!

Thank you for your time, I hope you find it within you to pass along forgiveness for this egregious behavior.

Regretfully,
-Waldo Lunar

The next one was to Bed Bath & Beyond via their webform:

Do you remember those Best Buy commercials from 10 or so years ago where they asked you to come in & try the stuff out?

I did.  I went in one night & set all of their alarm clocks to go off about 5, 10, 15, or 20 minutes after closing.  I bet it was hilarious.  I only wish I had been there to see it.  I bet that happened often.

I noticed that you have a lot of kitchen timers and egg timers.  What time do you close?

Thanks,
-Waldo

I thought it was funny.  Apparently Best Buy and Bed Bath & Beyond did not.  I did get the standard “we got your message, someone will write back with in 3 days” replies, over a week ago.  I really thought Best Buy would come out with a witty intelligent retort.  You’d think an electronics company would be helmed by geeks who found humor in such ridiculousness.  Bed Bath & Beyond apparently do not go too far into the beyond part.  Oh well.

Best Buy

Best Buy (Photo credit: Ron Dauphin)

English: A Bed Bath and Beyond store in a shop...

Bed Bath and Beyond (Photo credit: Wikipedia)

Nostalgia…


So, I upped a bunch of old songs to SoundCloud.  Some aren’t bad.  Some are terrible.  (There’s some AiXeLsyD, some Gasoline Dion, & even some Ernie and the Berts for good measure.)  Feel free to enjoy and/or ignore.

AiXeLsyDI have had many many fun times writing songs & jamming with all of these cats over the years. We have recorded some good stuff, met interesting people, and played some absolutely wild parties & shows.  It’s awesome to have played at parks, in basements, on small stages, in garages, in countless dive bars, on big stages, in back yards, a sports bar, band battles, in cool rock bars, an Elks lodge, a dorm room, American Legions, skate parks, VFW’s, theaters, Fire Halls, and even live on the radio.  (Places I haven’t played yet… on a boat, under-water, on a moving flatbed, outside of the U.S., on TV – Ernie, can you get on booking that?)  Some people even dug our stuff.

Gasoline DionI’m glad to be able to continue to rock out with some old faces & some new faces.  I enjoy that I’m still playing shows, going to shows, rocking out with talented dudes, & continually meeting & being influenced by local musicians & those that are just passing through.  We get together to rock out & have a great time doing so …all while trying to be as goofy as possible.  I’m glad I fell into punk rock as there’s a sense of humor about it all.

Ernie and the BertsI enjoy the exchange of knowledge, whether it’s music trivia geekery, guitars & amps & how they work & how to play them, or just general rock n’ roll legends.  I enjoy being obsessed with goofy guitars yet able to appreciate a nice normal axe.  I enjoy making fun of bands that are doing absolutely terrible things, taking too long to set up, playing too long, or have terrible names.  I enjoy being the target of the same kinds of jeers.

In honor of Saint Patrick’s Day coming soon, I’d like to toast my fellow musicians whether I’ve been in a band with you, shared a stage with you, or just been to one of your shows and told you how much it rocked.

☘  Here’s to cheating, stealing, fighting, and drinking! ☘

If you cheat, may you cheat death.
If you steal, may you steal a woman’s heart.
If you fight, may you fight for a brother.
And if you drink, may you drink with me.

Please, share with me some memories of the crazy paces you’ve played, the fun (or terrible) times you’ve had with your bands… whether you were in one with me or not.  Share some of the music too!

Do(ugh)nut Despot Docility


Well, Krispy Kreme wrote back.  No doubt they believe that I’m absolutely undeniably insane at this point, but they thankfully decided to humor me anyway.  Here’s what I sent them…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Wed, Feb 15, 2012
Subject: Re: Case #1099627
To: krispykreme@casupport.com

Aloha Lyndon,

Thank you for your swift reply!  Hopefully Krispy Kreme is able to rebound to the Pittsburgh area, and stay a little longer this time.  It’s curious that you blamed the franchisees for wanting to get into other business ventures, yet I read an article on CFO.com from 2005, detailing corporate buybacks.  I’m not sure, but was that around the time when Krispy Kreme left the area?

I have used the store locator at KrispyKreme.com to determine that the Krispy Kreme closest to me is all the way down in Washington County.  This is too far away from me to take a chance on making a run hoping to get hot fresh donuts.

I’d like to resubmit my earlier message, with unanswered questions highlighted, and perhaps I’ll add some more that have cropped up after that.  I hope that you (or someone at Krispy Kreme) has the time someday to come up with some responses.

Greetings Doughnut Despots,

I’m writing to ask you what happened.  Occasionally I get an email reminding me to visit a Krispy Kreme, and I think to myself “yeah, that’s a good idea.”  Sadly, there are no Krispy Kremes around any more.  I remember the stir of excitement when you first came to the area many years ago.  I believe it was even a news story… “Pittsburgh is getting Krispy Kreme!”  The fervor for hot fresh donuts was palpable.  The neon sign beckoning me in for a visit worked on several occasions when I wasn’t even craving donuts.  I’d generally come in to buy a Boston cream donut & an iced tea or chocolate milk… all because of that glowing invitation.  I always loved the retro decor, the smell, and the ability to see the magical doughnut making process.  You quickly dispatched with local competition.  Dunkin Donuts most decidedly took a hit, and you wiped out some of the local weird places like Donut Connetcion and Mister Donut.

Then, you pulled out like an occupying force ordered home.  There’s hardly a trace of Krispy Kreme left in Southwestern Pennsylvania.  I’ve noticed a lot of area locations like Greensburg, Pleasant Hills, and Monroeville are now Chick-fil-A restaurants, and a still-empty Krispy Kreme building sits as a shell of sadness in Robinson Township.  I remember the “remodeling / be back soon” sign hung for years before someone just gave up.  I mean, I absolutely love all the full service Chick-fil-A locations, but I also like hot fresh donuts every once in a while.  You used to be in several Sheetz locations, but now I think they mostly receive their donuts from somewhere else.  Plus, they’re not exactly hot n’ fresh there.

Remaining on your email list has become simply receiving an occasional taunt for something I can’t have.  Perhaps I should unsubscribe?

Dunkin Donuts seems to be making a rebound, and I must confess that I find their Boston cream (Boston creme?) offering to be a much fuller, larger, and more satisfying confectionery treat.  But, they don’t lure me in with a hot fresh free delicious donut, and I can’t watch them being made.  (Is it doughnut, or donut?) There’s also a killer “mom n’ pop” donut shop that’s a bit of a hike for me, but worth the trip… Big Daddy’s Donuts.

The truth is… I miss you, Krispy Kreme.  Do you have plans to come back to the area with hot fresh goodness?  Are you going to make me drive all the way to Washington county to get a doughnut & take a chance on the hot light being on?  Why did all of the area locations shut down?  Were you muscled out by local donut barons?  Did too many yinzers line up for free doughnuts and not actually buy anything?  Did Sheetz want too much too soon?  Did people go on diets or realize that too many donuts are a bad thing?  Was you plan all along to wipe out local donut shops and leave the area starved of donuts because of the high geographical rate of diabetes, thus ensuring better health for the population of the Pittsburgh area?  I need (and feel that I deserve) some answers, my friends.  What happened?  Please don’t brush me off with the standard, “it’s not you, it’s us.”  I need some concrete reasons.

Thank you for your time, I hope you’re doing well.  I’m sure you’re as hot n’ fresh as always… just not for me.

Hungrily Yours,
-Waldo Lunar

Well, there it is.  And here are more that I have thought of since…

  • Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream?
  • What’s the difference between Cream and Creme?
  • Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding?
  • Is it “donut” or “doughnut”?
  • Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme?
  • What’s your favorite doughnut?

Thank you once again for your time & assistance in satisfying my inquisitive nature.

Aloha,
-Waldo Lunar

Here’s what they sent back…

From: <krispykreme@casupport.com>
Date: Wed, Feb 15, 2012
Subject: Case #1099627
To: world.and.lunar.domination@gmail.com

Dear Mr. Lunar,

Thank you for your email regarding your questions about Krispy Kreme. We appreciate the opportunity to assist you. I have provided the answers to the questions that you have asked, I hope you find this information helpful.

– Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream? Krispy Kreme is spelled with the K’s simply to be different and stand out.

   – What’s the difference between Cream and Creme? There is no difference between the two words, “cream” is the American pronunciation and “crème” is the French pronunciation.

   – Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding? It’s just the spelling we used for that doughnut. It can be filled with chocolate frosting, creamy vanilla, or custard filling. The custard filling is the same as the Bavarian crème filled, it’s just a different name.

   – Is it “donut” or “doughnut”? Either way is fine, “donut” is just the shortened form of “doughnut”.

   – Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme? Again, you can spell “doughnut” either way you would like. We just choose to spell it the old-fashioned way.

   – What’s your favorite doughnut? My favorite is the Original Glazed doughnut.

Pertaining to the inquiry of the 2005 article that you have provided us, we have no privy to this information here at Krispy Kreme Customer experience. We apologize for any inconvenience that this may cause you.

Best regards,

Lyndon Palmer
Krispy Kreme Customer Experience
www.krispykreme.com

Insanity.  Absolute insanity.  But, they did answer all of my questions.  Well, all of the new ones anyway.  They artfully dodged the highlighted paragraph o’ questions for a second time.  Should I send a follow-up?  Maybe I will drive to Washington to get a doughnut one of these days.

English: Krispy Kreme delivery truck.

Unless I can get them to deliver...

Downfall from Do(ugh)nut Domination


I’ve been getting emails from Krispy Kreme reminding me to come buy & eat some doughnuts.  The only problem is that there aren’t any Krispy Kremes around where I can go buy said doughnuts.  Much like Quiznos, they seem to have parted ways with our area.  I decided to write to them and see what happened.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Feb 10, 2012
Subject: So, what happened?
To: JBryant@krispykreme.com; hotlight@krispykreme.com; contact@krispykreme.com; lwatson@krispykreme.com; webmaster@krispykreme.com; jmorgan@krispykreme.com; friends@krispykreme.com; krispykreme@casupport.com

Greetings Doughnut Despots,

I’m writing to ask you what happened.  Occasionally I get an email reminding me to visit a Krispy Kreme, and I think to myself “yeah, that’s a good idea.”  Sadly, there are no Krispy Kremes around any more.  I remember the stir of excitement when you first came to the area many years ago.  I believe it was even a news story… “Pittsburgh is getting Krispy Kreme!”  The fervor for hot fresh donuts was palpable.  The neon sign beckoning me in for a visit worked on several occasions when I wasn’t even craving donuts.  I’d generally come in to buy a Boston cream donut & an iced tea or chocolate milk… all because of that glowing invitation.  I always loved the retro decor, the smell, and the ability to see the magical doughnut making process.  You quickly dispatched with local competition.  Dunkin Donuts most decidedly took a hit, and you wiped out some of the local weird places like Donut Connetcion and Mister Donut.

Then, you pulled out like an occupying force ordered home.  There’s hardly a trace of Krispy Kreme left in Southwestern Pennsylvania.  I’ve noticed a lot of area locations like Greensburg, Pleasant Hills, and Monroeville are now Chick-fil-A restaurants, and a still-empty Krispy Kreme building sits as a shell of sadness in Robinson Township.  I remember the “remodeling / be back soon” sign hung for years before someone just gave up.  I mean, I absolutely love all the full service Chick-fil-A locations, but I also like hot fresh donuts every once in a while.  You used to be in several Sheetz locations, but now I think they mostly receive their donuts from somewhere else.  Plus, they’re not exactly hot n’ fresh there.

Remaining on your email list has become simply receiving an occasional taunt for something I can’t have.  Perhaps I should unsubscribe?

Dunkin Donuts seems to be making a rebound, and I must confess that I find their Boston cream (Boston creme?) offering to be a much fuller, larger, and more satisfying confectionery treat.  But, they don’t lure me in with a hot fresh free delicious donut, and I can’t watch them being made.  (Is it doughnut, or donut?)  There’s also a killer “mom n’ pop” donut shop that’s a bit of a hike for me, but worth the trip… Big Daddy’s Donuts.

The truth is… I miss you, Krispy Kreme.  Do you have plans to come back to the area with hot fresh goodness?  Are you going to make me drive all the way to Washington county to get a doughnut & take a chance on the hot light being on?  Why did all of the area locations shut down?  Were you muscled out by local donut barons?  Did too many yinzers line up for free doughnuts and not actually buy anything?  Did Sheetz want too much too soon?  Did people go on diets or realize that too many donuts are a bad thing?  Was you plan all along to wipe out local donut shops and leave the area starved of donuts because of the high geographical rate of diabetes, thus ensuring better health for the population of the Pittsburgh area?  I need (and feel that I deserve) some answers, my friends.  What happened?  Please don’t brush me off with the standard, “it’s not you, it’s us.”  I need some concrete reasons.

Thank you for your time, I hope you’re doing well.  I’m sure you’re as hot n’ fresh as always… just not for me.

Hungrily Yours,
-Waldo Lunar

I also had a Twitter exchange of sorts, but it was all DM’s on their end…

https://twitter.com/#!/W_a_L_D/status/169099779022921729

https://twitter.com/#!/W_a_L_D/status/169100223275208704

They said:

@krispykreme | Please send us your email address and we’ll contact you.

https://twitter.com/#!/W_a_L_D/status/169127252334878722

They said:

@krispykreme | Thanks again for passing along your email address. You can also email us hotlight@krispykreme.com.

Then I DM’ed

@W_a_L_D | Thank you! Rock n’ roll! Looking forward to a reply.

And tweeted…

https://twitter.com/#!/W_a_L_D/status/169135815472070656

Heh.

Eventually, I received an emailed reply…

From: <krispykreme@casupport.com>
Date: Mon, Feb 13, 2012
Subject: Case #1099627
To: world.and.lunar.domination@gmail.com

Dear Mr. Lunar,

Thank you for your email regarding wanting a Krispy Kreme in the southwestern Pennsylvania area. We appreciate the opportunity to assist you. We, here at Krispy Kreme, always love to hear from our customers and it is great to hear that you enjoy our products!  We would like to take this time to thank you for taking the time to share your comments.

There are many reasons why stores close. Generally speaking, the franchisee decides to pursue other business ventures. We have shared your concerns and requests with our operations department for review.

Please be assured that we are working hard to open new stores and continue expanding throughout the United States and Canada. For your convenience, new store locations and details are also available on our website at www.KrispyKreme.com.  The site is regularly updated with information as soon as it becomes available.

Best regards,
Lyndon Palmer
Krispy Kreme Customer Experience
www.krispykreme.com

Krispy Kreme glazed donuts.

Doughnuts or Donuts?

I’m still left wondering if “Donut” is a bastardization, like “Late Nite” instead of “Late Night” or “Drive-Thru” instead of “Drive-Through.  If so, why spell doughnut correctly while blatantly (and borderline offensively) misspelling Crispy and Cream with K’s?  (I mean, add one more K in there…)  While we’re at it, is it Creme or Cream?  Are they the same, or different things?  And, isn’t the filling just pudding or is it custard? 

They declined to comment on the wiping out & eventual rebound of their spelling-handicapped competition.  Perhaps a classy move.  Dunkin’ Donuts never replied to that tweet, either.

HOT NOW

You know you want some doughnuts. Come get them. Eat the free one, then buy some more. It's hot, well... warm, and fresh... and you can see some being made. Man, you're hungry for doughnuts.

I don’t believe that Franchisees simply chose to “pursue other business ventures.”  You don’t quit if you’re making money.  You don’t all dry up if there is demand for your product and you’re selling it at a reasonable price.  I find it funny (odd funny not “ha ha” funny) that a lot of the old Krispy Kreme buildings became Chick-fil-A’s.

In fact, I’m not sure if they answered any of my questions directly.  Should I perhaps write back?

Also, tell me in the comments where you get your donuts!  Am I missing some great local shops?  Who has the best donuts?  What’s your favorite donut?  Is it “donut” or “doughnut”?  Let’s talk all things do(ugh)nuts in the comments!