How tweet it is to get snubbed by you.


These guys are proving to be more fun than McDonald’s.  I present to you a Twitter play in 5 acts, as presented by Boston Market, Panera Bread, some innocent tweeter, and W(aL)D.

http://twitter.com/#!/W_a_L_D/status/132090788963287040

http://twitter.com/#!/panerabread/status/132099108910534659

http://twitter.com/#!/bostonmarket/status/131823222076354561

http://twitter.com/#!/W_a_L_D/status/132091440221265920

http://twitter.com/#!/bostonmarket/status/132142083619295232

Heh.  In other news…  Maybe McDonald’s in Atlanta is more fun:

https://twitter.com/#!/McDonaldsATL/status/132085874212085760

https://twitter.com/#!/W_a_L_D/status/132090024530419713

https://twitter.com/#!/McDonaldsATL/status/132171232266305536

https://twitter.com/#!/W_a_L_D/status/132176153325735936

advertising saturation

Netflix: “Oops”.


A Netflix envelope picture taken by BlueMint.

Image via Wikipedia

Searched for this after some buzz on Twitter:

“We underestimated the appeal of the single web site and a single service,” Steve Swasey, a Netflix spokesman, said in a telephone interview. He quickly added: “We greatly underestimated it.”

You think?  Apparently a lot of people thought the same things that I did about the whole plan.  The whole article is interesting, and can be found here: Netflix Abandons Plan to Rent DVDs on Qwikster

Maybe now they can work on deals to stream more new movies… and a better back-catalog of older movies.  (Like the entire Star Trek movie series?)

I still love that Oatmeal cartoon.  I hope they do another one.

Qwikster is quite possibly the dumbest idea ever.


Image representing Reed Hastings as depicted i...

Reed Hastings is Absolutely Insane

Not only is it a dumb name, but separating the two services is ridiculous.  It had to be the answer to the question “What’s the worst possible thing we could do for business right now?”

Sorry.  I’m getting ahead of myself.  We all heard about Netflix recently separating their streaming and DVD services into two categories.  I thought I was in the minority, & while slightly tweaked at the price hike… kept with the two now individual plans.  I mean, I like access to the latest movies which are only available on DVD/Blu-ray.  I also like being able to go watch some older films in an instant without any planning whatsoever, and the cool TV shows available like the BBC’s Robin Hood that I would have normally never seen.

I’m sure there are people out there who think the streaming plan is useless, have no idea what Blu-ray is, and just want their DVD’s.  I’m sure there are people who want streaming movies… and probably can’t fathom why anyone would want physical media mailed to them.

I’m guessing that the same people who need a shelf full of 30 different kinds of peanut butter or an entire aisle full of bread varieties at the grocery store like to have options.  We also like things that help us get organized.

Having an online queue of movies that I’d like to watch is pretty cool.  Knowing that the same movie is available for streaming is also pretty cool.  The lack of this will be the opposite of cool, and I don’t understand how Netflix doesn’t see this.

This is also one of the strangest emails ever…

From: “Reed Hastings, Co-Founder and CEO of Netflix” <info@netflix.com>
To: me@my.email.address
Sent: Monday, September 19, 2011 3:25 AM
Subject: An Explanation and Some Reflections

Dear Eric,

I messed up. I owe you an explanation.

It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly not our intent, and I offer my sincere apology. Let me explain what we are doing.

For the past five years, my greatest fear at Netflix has been that we wouldn’t make the leap from success in DVDs to success in streaming. Most companies that are great at something – like AOL dialup or Borders bookstores – do not become great at new things people want (streaming for us). So we moved quickly into streaming, but I should have personally given you a full explanation of why we are splitting the services and thereby increasing prices. It wouldn’t have changed the price increase, but it would have been the right thing to do.

So here is what we are doing and why.

Many members love our DVD service, as I do, because nearly every movie ever made is published on DVD. DVD is a great option for those who want the huge and comprehensive selection of movies.

I also love our streaming service because it is integrated into my TV, and I can watch anytime I want. The benefits of our streaming service are really quite different from the benefits of DVD by mail. We need to focus on rapid improvement as streaming technology and the market evolves, without maintaining compatibility with our DVD by mail service.

So we realized that streaming and DVD by mail are really becoming two different businesses, with very different cost structures, that need to be marketed differently, and we need to let each grow and operate independently.

It’s hard to write this after over 10 years of mailing DVDs with pride, but we think it is necessary: In a few weeks, we will rename our DVD by mail service to “Qwikster”. We chose the name Qwikster because it refers to quick delivery. We will keep the name “Netflix” for streaming.

Qwikster will be the same website and DVD service that everyone is used to. It is just a new name, and DVD members will go to qwikster.com to access their DVD queues and choose movies. One improvement we will make at launch is to add a video games upgrade option, similar to our upgrade option for Blu-ray, for those who want to rent Wii, PS3 and Xbox 360 games. Members have been asking for video games for many years, but now that DVD by mail has its own team, we are finally getting it done. Other improvements will follow. A negative of the renaming and separation is that the Qwikster.com and Netflix.com websites will not be integrated.

There are no pricing changes (we’re done with that!). If you subscribe to both services you will have two entries on your credit card statement, one for Qwikster and one for Netflix. The total will be the same as your current charges. We will let you know in a few weeks when the Qwikster.com website is up and ready.

For me the Netflix red envelope has always been a source of joy. The new envelope is still that lovely red, but now it will have a Qwikster logo. I know that logo will grow on me over time, but still, it is hard. I imagine it will be similar for many of you.

I want to acknowledge and thank you for sticking with us, and to apologize again to those members, both current and former, who felt we treated them thoughtlessly.

Both the Qwikster and Netflix teams will work hard to regain your trust. We know it will not be overnight. Actions speak louder than words. But words help people to understand actions.

Respectfully yours,

-Reed Hastings, Co-Founder and CEO, Netflix

p.s. I have a slightly longer explanation along with a video posted on our blog, where you can also post comments.

This message was mailed to [me] by Netflix.
SRC: 1578.0.US.en-US
Use of the Netflix service and website constitutes acceptance of our Terms of Use and Privacy Policy.
(c) 2011 Netflix, Inc. 100 Winchester Circle, Los Gatos, CA 95032, U.S.A.

This is Charlie Sheen level insanity here.  This may be even Gary Busey level crazy.  (By the way, why is he in those creepy local Kia commercials?) 

This long-form is even crazier: An Explanation and Some Reflections …along with this.

I’m going to go out on a limb and say that none of your customers think this is a good idea.  Let me break it down for you:

  • The price increase for the base plan was dumb.  You realize that now.  Why not fix that?
  • A streaming-only service would be awesome… IF THERE WAS MORE CONTENT.
    • Streaming newer movies would obviously be the biggest draw.  Work out that licensing.  I know it’s not simple.  Figure it out.
    • Streaming more content & more current movies would make me buy new hardware.  Currently we stream Netflix through the Wii.  If I could get more new movies… I’d upgrade to a Bluray player that does streaming at a better quality or something like the Roku 2 player.
    • Old movies that are part of a series… only some are available.  You can stream The Wrath of Kahn but not the entire Star Trek series?  Dumb.
    • Special episodes/bonus content of DVD’s not available for streaming.  A minor annoyance, but still… Dumb.
  • I don’t want two distinct services where there was once one all-encompassing service.
    • One site to manage two queues is quite convenient.
    • I don’t want 2 separate charges for 2 separate services where there once was one.  I’m guessing no one else does either.
    • I don’t want to figure out for myself what’s available for streaming & what’s available on DVD.  Especially if I’m paying twice the price for the service.

Imagine going to your local pizza shop and they decide that they’re only going to do pizza because they do dough, sauce, & cheese really well.   If you want any toppings, subs, bread-sticks, drinks, or a salad… you need to go across the street and buy them.  Oh, now the place across the street sells wings too!  They have separate menus… but it’s just across the street, so no big deal, right?  Does this sound like a great idea, Reed Hastings?

Ridiculous.

[Woah – The Oatmeal read my mind!]

W(aL)D Maze & Letter for Pizza Hut…


Dave made me do it.  I’ve been messing with Pizza Hut for a long time… but it’s actually become a serious quest.  I’ve been drawing mazes lately for some reason.  Dave sparked this recent fit of madness with one innocent comment on the last maze;

You should make the START a Pizza Hut and the end a toilet.

Why not? I ask myself.  I took it a step further, and crafted this for my pie-making pals…

Pizza Hut Maze

A letter within a maze, for my pals at Pizza Hut.

Let’s hope this gets someone’s attention, and I finally get a decent reply.  Now, to dig up all those addresses again.  I guess I’ll have to include something with my return address.  I forgot to work that into my letter-maze.

As with all my mazes, if you feel compelled to complete one… please email me a completed maze & I’ll post it here!  (Click the one above for a larger version.)

 

Ernie and the Berts


So, I’m in a band again.  We’ve only been jamming for a short while now, but the chaos is already well underway.  We decided to play an open stage night before we were ready, just because we could.  I dig this momentum/vibe.  Plus, I got to break out the FlipOut guitar for its first show!  I didn’t realize how much I miss gigging out.  It’s addictive.

As far as a style, it’s still taking shape… but right now it’s stripped down punk/rock/pop, and it’s sloppy.  We’ll have some covers, some originals, whatever we feel like as time goes on, I guess.  Most importantly, we’re having fun.  If you’ve seen a handful of local ‘Burgh bands in the past 10 years, chances are you’ll recognize all the players here.

For more about E&tB in the future, keep watching…

To see what you missed, here’s almost our entire 3-song set thanks to Bethany.  Watch your speakers… her camera didn’t like our volume, I guess.

Ernie and the Berts “Suffragette City” (Live) Mon. June 28th, 2010 @ the Thunderbird Cafe

URL: http://www.youtube.com/watch?v=gHX_H9bg4uA

Ernie and the Berts “Radio, Radio”/”Hot N Cold” (Live) Mon. June 28th, 2010 @ the Thunderbird Cafe

URL: http://www.youtube.com/watch?v=EzbwYG0Sa0I

And, there are a few photos (thanks again to Bethany)…

Ernie and the Berts @ the Thunderbird Cafe - Mon. June 28th, 2010 - Lawrenceville (Pittsburgh), PA

Ernie and the Berts @ the Thunderbird Cafe - Mon. June 28th, 2010 - Lawrenceville (Pittsburgh), PA

I also have to say that I also learned that the Thunderbird Cafe in Lawrenceville is awesome.  It’s a great room, it has a menu devoid of shellfish, and the crowd was a nice mellow mix form all walks of life.  While I’m at it, host band Craig King & CBG Connection were awesome dudes.  They were very welcoming, and they rocked the place out with some funk/blues/rock/jazz insanity.

If for some reason you want both videos, you can get a zip of both of them in mp4 format here:  http://drop.io/EatB_06282010_TBC

Pandora’s Lunchbox


Heh.  Twitter is fun.  So, you may know that I have my W(aL)D Twitter account, and I use it to be goofy.  I think I re-opened the Subway door here.  Mayhaps this time I’ll get some sort of resolution?

Today, Subway Freshbuzz tweeted the following…

Does anybody else out there try to save half of their $5 Footlong for a 2nd meal, only to be called back by its delicious siren song?

So, I posted this in response…

@subwayfreshbuzz Nope. Not when 1 bite is a potential trip to the E.R. thanks to cross-contamination in the food-prep area.

Tonight, I have this in my Direct Message box…

subwayfreshbuzz Thanks for the feedback. It would be great if you could let us know more about this incident on our cust. service page  http://bit.ly/bhSAn

Well, at least I have someone paying attention!  I sent them a link to my original complaint to Subway, but I’d like to list the whole saga here… in case I need them to refer back to the message trail at some point…

Five. Five dollar. Five dollar… foot up your ass.

• October 28, 2009 • 8 Comments (Edit)

Subway Customer ID: 1918316

• October 29, 2009 • 7 Comments (Edit)

Quiznos writes back before Subway!

• November 12, 2009 • 8 Comments (Edit)

So, we have a response from Subway! – Not really a response, if you ask me…

• November 13, 2009 • 2 Comments (Edit)

The Quiznos Toasty Torpedo™ and the diminutive hand model…

• November 17, 2009 • 3 Comments (Edit)

“You never told me you spoke my language, Doctor Jones.”

• November 18, 2009 • 3 Comments (Edit)

If we’re keeping score, that’s Subway 1 and Quiznos 3½. – No doubt.

• November 20, 2009 • 3 Comments (Edit)

Subway®: “First, allow me to apologize.” – Again, this really wasn’t a nice response, or a response at all…

• November 24, 2009 • 4 Comments (Edit)

Allergies, Alliteration, and Annoyance.
– I had to take it somewhere else.

• November 25, 2009 • 6 Comments (Edit)

Allergies, Annoyance, Alliteration, & Acceptance

• December 21, 2009 • 1 Comment (Edit)

Posterous?


I’m posting to everything via email thanks to Posterous… just checking it out to see what it’s all about.  Apparently, you can throw anything at it via email attachments, and it deals with it on its own… and I’ve set it up to post to Twitter, tumblr, Facebook, WordPress, YouTube, and Flickr on its own.It’s really easy.  all I’m looking for is some consolidation.  I’d ask for MySpace support if anyone used that any more… but Photobucket support would be cool… as well as importing UrbanSpoon reviews – although, that may be there and I just haven’t found it yet.

Perhaps this out to be the way that Fast Food Fail is handled?

I’m going to attach some totally unrelated stuff, just to see what happens with it.

I wonder if it handles formatted text better than WordPress?

It will apparently even embed video from YouTube if you just provide the URL…


…and all kinds of other crazy stuff.

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Two Of A Kind by Gasoline Dion
Download now or listen on posterous

02 – Two of a Kind.mp3 (3522 KB)

Posted via email from AiXeLsyD13