Share your food allergy story to help a student [from Allergy Eats]


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Share your food allergy story to help a student

I haven’t posted about food allergies in a while.  I guess nothing has “set me off”. I guess that’s a good thing, right?  This is a good share though… You can help spread Food Allergy Awareness by helping this student put together a presentation for her sociology class using your stories.

This was the initial message to Paul at Allergy Eats:

Hey Paul,

I’m doing a presentation in my sociology class about the social impact and quality of life of food allergies on children, teens, and young adults. I was wondering if you could put on the website a place where people could talk about the impact FA have on them and/or their children? I’m also looking for how it impacts the family members and close friends of the FA individual.

Thanks!

You can get more details on how to share your story here: Share your food allergy story to help a student

I’m sure that any & all help is appreciated.  Even though I’m too old f=to even qualify for “young adult” any more, I shared a link to my “background” blog post and the more recent humorous graphPlease, share your story & share this link!

Hopefully the presentation can be posted online when finished, and we can all benefit from that much more food allergy awareness.

Suggested Reading…


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Image by Walt Jabsco via Flickr

So recently I finished two books that my reader(s) might enjoy.

The first is Nerd Do Well by Simon Pegg.  It’s a great book, & gives you insight into Pegg’s fanboy roots, aspiring to be an actor, and some really funny stuff thrown in.  Also, in a bit about how Revenge of the Sith should have ended… he couldn’t have been more spot-on.  I won’t go into crazy detail as you can find many reviews online… but I have to say for fans of films like Shaun of the Dead, Hot Fuzz, Paul, and the new Star Trek… you need to see this.  It also reminds me that I need to get my hands on some Spaced DVD’s.  Also… where/when in the hell can I see Burke and Hare in the US?

https://i1.wp.com/www.27bslash6.com/images/spiderdrawing.gif

"I do not have any money so am sending you this drawing I did of a spider instead"

The second amusing book is probably old, as I picked it up at a discount book store…   It’s called The Internet is a Playground: Irreverent Correspondences of an Evil Online Genius, and it’s by David Thorne.  You can tell from the title why it piqued my interest.  If you’ve been around the internet long enough, you’ve seen the infamous spider.  You should check out 27b/6 some time.  It, like the book… is rather amusing.  This brings to mind the now seemingly prehistoric Idiot Letters and Letters From a Nut series that I love, as well as Emails From An A**hole and Little Billy’s Letters.  I won’t go into too much detail as again… there are enough online reviews.  But, I would suggest checking this one out if you’re a fan of goofy email exchanges.

Those are my suggestions for you.  What are your suggestions for me?

AllergyEats | Defining allergy-friendly restaurant survey results


So, a while ago I posted asking for you to help out Paul from Allergy Eats with defining “allergy-friendly” as it pertains to a restaurant.  I also took the time to post my own thoughts before I sent them on to be tabulated.

Well, now Paul has posted his summary & survey results to the still mysterious government body.  I enjoyed reading the results, so I thought I’d share:

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The AllergyEats Blog | How do we define an allergy-friendly restaurant? A look at the survey results

It’s great to see the results, and I can’t wait to see where & how they’re put to use.  It’s also great that all of our comments were passed along with the report, so rest assured that your voice has been heard thanks to Paul.  Hopefully it lays groundwork for more gub’ment organizations to follow by example!  (Although, we need to push from a consumer level too.)

My take on the results… it looks like we’re all looking for everyone in the restaurant from kitchen to wait staff to managers to be trained in food allergies and cross-contamination and possibly even certified… which seems like a no-brainer.  Even if that’s all we get, it’s a great start.

Employee answering phone needs to be knowledgeable: 1

Apparently, I’m the only one who wants the person answering the phone to know what they’re talking about.  Ha ha.  I can’t tell you how many times I’ve had to define shellfish on the phone, or ask if they have any only to get there after being told no… and they totally do.  Perhaps it’s shame on me for not asking to talk to a manager…  but the person answering the phone ought to be knowledgeable enough to hand-off such questions, so I stand by my statement.

Cross contamination: (42 responses)

Understands and avoids cross-contamination:  21

Separate and cleaned prep areas and cookware:  20

Should wash hands:  1

Who said they should wash their hands?  Seriously?  I hope they’re doing that anyway… and that they don’t really need those signs in the restroom as a reminder.

Treats ALL allergies the same, not just the Big 8: 1

Apparently I’m the lone theorist there.  Really?  Well, I’m in the Top 8 category, so I guess… yo hell with the rest of you!  Ha ha.

No nuts strewn about the restaurant: 1

This one agitates me.  If it’s part of the restaurant’s shtick/ambiance/personality… then just give it up.  I like being able to walk into Five Guys and grab a tray of peanuts.  I don’t expect (or want) to dine at Long John Silvers or Red Lobster any time soon.

Specific allergen menus available in-house (not just online): 13

Allergen symbol list on menus: 12

Online food allergy menu: 4

All excellent points.  I’ve blogged about the need for menu symbols before.  Let’s get this done, people!

Ability to print out all ingredients for customer / show labels to customer if necessary: 11

Great idea.  A representative from Bob Evans once emailed me a chart detailing where everything was cooked in the kitchen & what surfaces would be safe with my shellfish allergy while they has a seasonal Shrimp stir-fry dish.  How cool is that?

At any rate, read the Blog at AllergyEats, and leave some feedback whether you participated in the original survey or not… it’s still valuable.  I’d also appreciate any comments here.  I’m sure the peanut thing will get some people riled up.  Ha ha.

 

Episode II: Crapplebee’s Writes Back


Did you read my Crapplebee’s post, and the AllergyEats blog post that it referred you to?  (Really, check out all the comments, especially from AEPaul about the posts at aceliaconthemove.blogspot.com!) Okay, then you’re ready to read this.

Well, maybe read one more thing… the latest blog from AllergyEats with the response from Applebee’s.  It’s awesome to know that there are others out there that share my affinity for writing letters/emails to companies and getting stupid responses.  I encourage you to let AllergyEats know that you want to see it pursued further.  I want to encourage you to pursue it yourself.  Write emails, write letters, write blogs, make phone calls, blog, tweet,  Digg it, post on Facebook or to the 3 people left on MySpace that aren’t bands, Tumblr, re-blog, re-tweet, re-Tumblr this until it gets out an annoys everyone and not just Applebee’s.

While Paul at AllergyEats dissects the message in his own way, I would like to translate the response as I read it:

Dear AllergyEats Subscribers,

“Dear people that we could really care less about,”

We recognize the importance of making sure our food-allergic guests have safe options they can enjoy at their neighborhood Applebee’s.

“We’re saying that we recognize that the food-allergic need to have safe options, but we don’t feel the need to mention any specific allergies or options.  While we recognize the importance, we’re also not saying that we’re doing anything about it.”

Food allergies are a serious concern, and we are working to improve how we accommodate the needs of our FA-guests.

“We’re telling you that food allergies are a serious concern, even though they’re clearly not because it hasn’t yet affected our profits.  We’re also telling you we’re ‘working to improve’, and again failing to mention any specifics”

Depending on the food allergy, we do offer different menu items that are appropriate options, or that can be prepared without the allergic food.

“We obviously didn’t read your blog, because you were told something quite different by your server and manager, about how there was butter all over the grill & absolutely no way to accommodate you.”

We recommend that you talk with your server or restaurant manager about the allergy, and how your meal is prepared, to help ensure your dining experience is safe.

“This is another way of letting you know that we didn’t read or comprehend your blog… or don’t have all that great of a grasp on the English language, because you already tried what we just recommended, and it most certainly did not work out for you.”

Thank you for bringing this issue to our attention — we value the safety and enjoyment of all our guests.

“We’re not going to follow up with the server & manager from that store who are obviously unaware of our apparent policies, because we really really really don’t care.”

Sincerely,

Applebee’s

“Full of Shit, Applebee’s (The newly sentient restaurant chain, now capable of writing letters.)”  –  Seriously.  They couldn’t even sign their name or provide some contact information for a follow up?

I think I may just have to write to Applebee’s myself.

Crapplebee’s


So, I read an infuriating post yesterday on The AllergyEats Blog.  It was a post from someone who has an allergy quite unsuccessfully trying to find a meal that won’t kill them at Applebee’s.  The poster is much more adventurous than I am.  I do as much research as possible before setting foot into a place, even down to emailing or calling ahead to can see what I can eat that hasn’t touched any death-fish.  I wouldn’t even go into an Applebee’s because they cook shrimp on the grill & in the fryer in there.  A sample of the text…

I ordered a hamburger, but explained my dairy allergy and politely went through my usual requests – no butter on the bun, no cheese on the burger, make sure the burger is cooked with no dairy, etc.  The waitress immediately told me that they “couldn’t do that.”

What?  You can’t stop yourself from slathering butter on the roll?  All of the burgers come pre-packaged with cheese on top?

I was actually shocked because the staff had always cheerfully prepared my dairy-free food in the past.  Did they change their attitude along with their menu?

If you follow me on Facebook or Twitter, then you may have seen this link.  I felt it was worth posting again, as my W(aL)D instincts took over and I ended up tweeting a link to the blog to the people at Applebee’s

@Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” –  What do you have to say for yourself?

&

@Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915

Apparently I got their attention, and they’ve contacted Paul at the Allergy Eats blog. Hopefully they can offer up some sort of formal apology, but more importantly start the steps to put a process in place where they not only recognize people with food allergies (and their families) who might want to dine out and need a safe place to eat, but implement training and procedures to become that dining safe haven.

At any rate, the comments on their blog have blown up, and get more & more interesting with each posting.  (Apparently the AllergyEats Facebook page is kickin’ with comments too.) Some of the stories share are appalling (& remind me of my original Subway-related rant and the recent “dog turd” one).  Thankfully AEPaul doesn’t seem to mind me sticking my proverbial nose into this Applebee’s mess, but apparently I just can’t help myself.  The internet makes it so easy to be crazy and so easy to contact people.  But really, this kind of stuff can’t go unaddressed.  Applebee’s has a responsibility to make it right.

I keep pounding on this, but for next year’s Food Allergy Awareness Week, we need to concentrate less on legislation and government and more on the people who are in a better position to actually do something about it.  I really feel that better accommodations can be made to those with food allergies when it’s consumer driven, versus having to make those accommodations because of government regulations.  Regulations provide no incentive to exceed the guidelines passed along.  Beating the chain restaurant across the street is incentive.  Word of mouth (or free viral social media  advertising) from people with food allergies and their families would be a hell of a boon to any business, and would most certainly generate some positive press.

Please post, re-post, tweet, re-tweet, tumblr, or Vulcan-mind meld this blog or the original blog (or both) to everyone that you can.  Let Applebee’s and other chain restaurants know that this is not cool.

W_a_L_D

  1. @Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915
  2. @Applebees Thanks, it wasn’t my experience. I just read about it here: http://bit.ly/9UeUvz
  3. @Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” – What do you have to say for yourself?
  4. @negative13 Tuesday is the day for war & law.
  5. @BrandiCarter @subway @subwayfreshbuzz… did the egg whites have any “seafood sub” filling splashed on them?
  6. Amusing McStory from “braincell” who commented about the West Liberty Ave. @McDonalds: http://bit.ly/bQuCWC #McDonalds @Kty_McD @Kim_McD
  7. What kind of sauce would you like to see bottled & sold? http://wp.me/pwqzc-k6 @Arbys @Wendys
  8. @ChickfilA Those little mini sandwiches drive me crazy. If I passed CFA on the way to work, I’d be a much fatter man.
  9. @FoodNetwork any taco without fish or shrimp in it…
  10. @kevinpollak Which one did you get? Cheese Steak, Cappacola, Corned Beef…?
  11. @Bathroom_Reader …are all the noses in the same place?
  12. @SSSUBWAY What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  13. What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  14. @FredSubwayCEO What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  15. )xxxxx[;;;;;;;;;>
  16. @subwaytechtweet @Subwaydeals What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  17. @TheRealSubman @springfieldsub What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  18. @JohnstownSubway What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  19. @SubwayEatFresh … so, do you Tweet at all, or what? http://wp.me/pwqzc-gH