Chick-fil-A’s response: “It’s not you, it’s me.”


Chick-fil-A wrote back to me, and sadly I predicted that they’d give me the “no unsolicited ideas” speech which is equivalent to the “it’s not you, it’s me” speech.  Shenanigans, I tell you.

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Wed, Dec 26, 2012 at 8:09 PM
Subject: Chick-fil-A Response
To: <me@my.email.address>

Dear Valued Customer:

Thank you for taking the time to contact Chick-fil-A.  You are very important to us, and we appreciate your suggestion regarding the cup holders.  We hope the following information will be helpful.

Chick-fil-A is fortunate to have many loyal customers. Many of these fans take the time and effort to inquire about sharing their own ideas about ways they wish to see us improve – whether it is adding a specific new product, service or feature. We are grateful for our customers’ intent, and this motivates us to work even harder to keep improving.

Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, Chick-fil-A may miss out on some great ideas from our customers. We would rather miss out on some of these ideas than to risk any potential future misunderstanding should Chick-fil-A develop or already have developed a product, service, or feature that may seem similar to a customer’s idea.

We hope you will understand the reasons for our policy. You can view our Unsolicited Ideas Policy at www.chick-fil-a.com/Legal (under Submissions) for more information on this issue. Beyond this policy, we gladly welcome customers’ feedback about their restaurant experiences.

We appreciate your family’s loyalty, and we look forward to serving you all at Chick-fil-A for many years to come.  Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

Cheala
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8002084683]}

So, of course I wrote back…

From: <me@my.email.address>
Date: Thu, Dec 27, 2012 at 4:56 PM
Subject: Re: Chick-fil-A Response
To: Chick-fil-A CARES <chickfilacares@na.ko.com>

Hello Cheala,

Any idea how I can get my idea solicited?  I’m honestly not interested in monetary compensation, I just don’t want to spill my drinks.  Has anyone run this by Mr. Cathy?  He’s responded to my emails before, and I understand that he’s a shrewd business man as well as a great family man.  I’m sure he wouldn’t want drinks spilling on anyone… and that he’d like to pick up a free idea.

Thanks once again for your time & help!

My pleasure,

-Eric

Wonder if I’ll get a reply?  I just want a good cup holder.

Dear Chick-fil-A, I have an idea for you…


I plan to send this to Chick-fil-A, and we’ll see where it goes.  I just realized, I’ve written about Chick-fil-A several times here before.

Dear Chick-fil-A,

I have an idea for you.  I realize that as a giant corporation you probably don’t accept unsolicited ideas, but please don’t let that stop you from considering this idea.  I don’t expect monetary payment, maybe just free Chick-fil-A for life?  (Maybe a limit to once a week?)  Well, I guess I should present my idea before we start talking payment or barter.

This past Saturday I went to the Chick-fil-A in South Hills to grab some of those ridiculously delicious Chick-n-Minis™ for breakfast.  I went into the store to order take-out so I could grab some mayo packets, ketchup, straws, & napkins at the little condiment station.  I got two drinks because I was taking breakfast home to share with the wife.  I opted for your highly addictive sweet tea, and the wife had a Hi-C Fruit Punch.  The always courteous employees offered me a drink carrier, and I accepted.  I thought it would make life easier on the ride home.  I saw wrong.

I set the drink carrier on the floor of the passenger’s side of my truck.  As I backed out of the space, it fell over on to the long side.  Your drink lids are thankfully quite tight, but sadly not entirely waterproof.  I leaned over and placed the carrier & drinks upright again, this time turning the drink holder 90 degrees the other way thinking I had outsmarted the laws of physics and that it would stay put.  I could not have been more mistaken.  As I turned up a hill to go out the back of the parking lot, it fell again.  I believe I uttered something using vocabulary that you may not approve.  At the stop sign, I had to pick up the cups and give up by putting them in the truck’s drink holders.

As I drove home trying not to think about the drops of Hi-C & iced tea soaking into my floor mats, I wondered if there was a better way.  I certainly like your drink carriers much better than the egg-crate 4 space things that just let cups lean over all willy-nilly.  I came to think that your drink carriers just need feet.  I thought the feet may take some extra cardboard, and wondered i something could be done with the existing design.

At home, my thoughts were fueled by poultry protein.  I pulled out my pocket knife and started cutting as my wife looked at me like I was a crazy person (as she does quite often).  I explained what I was doing and why and she actually also thought it was a good idea.

You already have some nice sturdy cardboard.  Two well-placed quarter-circle cuts & maybe even a fold mark in the middle of the carrier would create some nice sturdy feet or “wings” or your drink carrier box without the need for a complete redesign or any additional material.  I tested it by trying to rock the mostly empty drinks back & forth on the kitchen table.  We had no spills.  I am willing to try some field tests if you’d like to move forward with this idea.  My truck’s floor mats can handle it.  Perhaps I can even use water instead of red & brown sugary liquids.

I’m sure we could talk to your box people & find out if this is doable for a reasonable price.  I think it will be as important & innovative as the new Heinz® Dip & Squeeze® packets!  I have some photos attached that I’m sure you will agree are quite illustrative of my design ideas.  Sadly, my pocket knife is a cheap dull one, so the cut looks more like a rip.  I believe you’ll see my intent though.

I look forward to hearing your thoughts, and am excited at the opportunity that lays before us.  It would be my pleasure to help make this dream a reality!

Eat Mor Chikin!
-Eric

And the attached photos:

So, there we have it.  I mean, most of my letters are plain goofy, and this has a goofy tone, but really… don’t you think this would work? Now, we wait for a response.

 

Guitarz 2012 Calendar!


Some people who read this blog may, like myself, have an appreciation for guitars.  I like the weird, the odd, the strange, & the rare.

Not Enough Batman
Not Enough Batman

Guitarz is putting together a 2012 calendar of such guitars.

These guys put together a great blog, and I’m looking forward to their calendar.  I might take an artful photo of one of my weird axes, but with only 12 months in the year mine won’t be a slam-dunk… and sadly aren’t the weirdest/rarest out there.

Take some photos of your weird/rare/beautiful guitars and send them in!

They probably won’t take this photo.  So, get your axe in gear!  (Get it?)  Submit a photo of your rare/weird/cool guitar, or take a photo of a friend’s to submit.

Epic Metal :: It’s not too late to join the quest!


So, the warriors of Dethlehem have dropped a second album, aptly named The Ghorusalem Codex Vol. 2: Of Magick and Tyranny(This would be a follow-up to their 2009 disc, The Ghorusalem Codex Vol 1: Enthroned Upon A Spire.)  If you’re a fan of metal, or a fan of chaos involving things like trolls and dragons and wizards… you need this album.

DETHLEHEM | The Ghorusalem Codex, Vol 2: Of Magick & Tyranny

DETHLEHEM | The Ghorusalem Codex, Vol 2: Of Magick & Tyranny

Listen to this and try to tell me I’m wrong:  Dethlehem “Hypergates of Infinitude”  It’s one of my favorite tracks off of the album.

I’m big a fan of their first album, but this one blows it away in terms of recording, production, and overall album cohesiveness.  The interludes in between songs have become a much better over-all narrative to help guide you along the quest.  (The full story is coming soon to their website.)

Bovice and Hildor are the six-string men-at-arms, and the musicianship here makes me sick.  The guitars are ridiculous, it’s almost too over the top… but with what Dethlehem has going on, it needs to be ridiculous.  I’m talking shredding, sweeps, blazing riffs, and all manner of fretboard insanity.  If I didn’t know these guys, I’d hate them… they make a punk rock power chord chump like me almost too embarrassed to pick up a guitar.  Luckily for the Ernie and the Berts fan(s), I have no shame.

A slight lineup change on this album, Davidicus the Black replaces Galagore… not sure what the official story is, if Gallagore was eaten by a dragon or transformed into a toad by an evil witch or what.  Davidicus is a wizard, and adds a dynamic both in story & in playing style.  You can hear less doubling of guitar parts by the bass, more restraint where called-for musically, and stomping all over the place where appropriate.

Overlord Brom bangs on the drums like nobody’s business, and even my untrained ear can tell there’s all manner of math going on here with time-signature changes.  This is not 4/4 rock n’ roll.  Plus, when he plays live… he starts out with a bucket-like Helmet on his head where it must be impossible to see anything.  (By the way, funniest character voice ever in the narratives.)

Lord Bonecrush has developed what I can only call a battle-hardened confidence in his vocals.  While they were strong on Vol. 1, on Vol. 2 they’ve progressed to a point where any shred of vocal uncertainty is gone.  The vocals are honed sharp like any good weapon should be before going into battle… yet there’s a double-edge… clean for slicing backed up with growling with a ferocity akin to aurally ripping you asunder.  The backing vocals also stand out a little clearer on their own on this one… not sure who’s where… but it’s all done sparingly, tastefully, and appropriately.

While not a technical review by any means, I hope to have conveyed the overall feel of the album, and to have piqued your curiosity.

These guys put on an incredible live show… I suggest you buy the album to learn their songs, and then go see them when they come to plunder and pillage a venue near you.  I’m not sure if you can fully appreciate the epic-ness through just a recording or video.  They’re on tour now if you can catch them!

(In the interest of full disclosure, this may not be a completely objective review… I do know the guys, and they awesomely thanked me in the liner-notes of this disc…  But I’d like to think that those who know me know I wouldn’t push crappy music on anyone.)

Pittsburgh Zoo Photos


Got some cool shots from the Pittsburgh Zoo on Sunday, thought I’d share some of my favorites.  Just click on the thumb to see the full-size image:



You can check ’em all out here: Grid / Slideshow

Last night’s Tubonegro tribute! (via Ernie and the Berts)


Ernie and the Berts did some crazy Turbonegro covers last night… “Suffragette City” (a cover of a cover), “I Got Erection”, and “Sell Your Body (To the Night)”. It was captured in photo and video.  It’s a good thing we have no shame.

Last night's Tubonegro tribute! One lucky Ernie and the Berts friend & fan who goes by the YouTube handle johnnyaUSA captured a very special moment last night.  Ernie got to live out 3 rock n’ roll dreams (a.k.a. “steps to becoming a man”) at the 31st Street Pub and it’s all captured here on video.  What are they?  Well, you’ll just have to watch and see! … Read More

via Ernie and the Berts