We finally hung the sign on our #BeanHouse. 🌱


Did you read about our #BeanHouse?

I was able to get some matte clear-coat spray this week and hit the sign a few times, although this stuff seemed to soak up the paint like a sponge.  We just used some particleboard from an old dresser drawer.  It was the perfect size.  I did the marker & colored the beans, the rest was all Molly.

Molly also got a tomato plant  from her Grandma BB, so we planted it right out front.  We tried the fork trick there too to deter bunnies, but if I remember right they’re not huge fans of tomatoes.  You never know what else is out & around either.

We also put out some organic bloodmeal to provide nutrients and hopefully deter critters.   Molly reminded me to put down grass clippings because they hold moisture.

I was thinking about putting out some cinnamon to keep the rabbits away too.  I just saw that coffee grounds keep away snails.  Do you have any other tips & tricks that seem to have worked for you in the past?  We did use garlic clips last year.  They seemed to work, but we did have a few incidents of snacking on our peppers.

No beans sprouting yet, but our Spanish onions just popped from seeds we planted a while ago.

Wait. What? (The Bob Evans saga continues.)


I never emailed these names.  Seriously.  Someone must have sent Jon the text of my blog, or a link to my blog.  My original email contained the names which I then changed to something I thought would be ridiculous and obvious, so I didn’t accidentally call out another real employee.

Am I being trolled?

On Thursday, November 19, 2015 8:54 PM, “0503, BER” <Unit_503@bobevans.com> wrote:

Hello,

                I am following up on a bad review that we had charge to our store.  I was hoping to get some more information, as we believed our location received this review in error.  We don’t have servers by either name mentioned in the review (Maleficient and Lincoln), and would like to find out which store you were actually at.  Then we can send this along to them, so that they can address these issues.  Thank you for your time.

Jon Herrmann
General Manager
Bob Evans #503
Bridgeville, PA
(412) 257-1369

Shenanigans. ☘

I wrote back.  Nothing interesting besides pointing out that I never sent those names in an email.

I also got an email from LeAnn confirming our Dormont address, so I passed along the new one.  I wonder if I’ll get a T-shirt?

If it’s gift certificates, does anyone know of a charity that accepts them or of a family in need?

Maybe they’re sending someone to dispatch of me.  Maybe I should ask King’s to weigh in?

This still makes me laugh uncontrollably:

YOU GET A CRAYON!

Smiling & coloring rule.

I did get a really insightful comment on the last post though. Doesn’t seem like it’s gone down that way so far.

 

All we wanted were some crayons.


So, this past Saturday night we had an interesting experience at the local Bob Evans.  I have blogged about one of our experiences with an angry server there before, but haven’t touched upon the 3 or 4 other times that “the kitchen held up the order” while she talked to other customers at great length about slot machines at the Meadows, or the time that she rolled her eyes at me while the wife and I were discussing the seasonal shrimp on the menu in regards to where it was cooked and my allergy.  This time we were most likely doubly annoying as we had two small children with us.  The saga begins…

From: Eric Carroll <me@my.email.addre.ss>
To: Leann D. Purdy, Nathaniel A. Riggs, BE-mail

Hello Leann and Nate,

I hope this message finds you well, and that you’re both still with the Bob Evans team!  You may remember that I had contacted you in the past about the #jelly3x rule and a bad experience at the Bob Evans in Bridgeville Pennsylvania, and blogged about that alongside your enthusiastic response, and even more thorough follow-up.

We have since had a few other experiences with that waitress, including one where she rolled her eyes at me and said “well, you don’t have to order it” when I was discussing the shrimp stir-fry available seasonally.  Clearly, she has absolutely no grasp of cross-contamination.  The running theme with her seems to be that the kitchen is always late & to blame with any service issues.

Being that we have generally excellent food & service at the Bridgeville location, and it’s now even closer to home since we have moved to Bridgeville, we have gone in to dine and simply requested with the host or hostess to not be seated in her section.

Sadly this weekend, we didn’t spot her upon our arrival and did not inform the hostess of our preference.  We were quickly welcomed by the hostess, seated in her section and decided to go with it as it had been a while since we had Maleficent as our server.

Nowadays, we have a 2½ year old and a 7 month old in tow.  Bob Evans is a great place to get a full meal for a family without breaking the bank, yet another notch in the proverbial “pro’s” column.  (I mean, have you spent the same amount of money at Panera or Steak n’ Shake? It’s not even half of the food.  Maybe local heroes Eat’n Park can almost compete.)

Maleficent quickly came to the table and took our drink orders.  Our eldest ordered apple juice, I asked for an iced tea, and the wife went for water.  Our drinks were brought quickly and our waitress shot a nasty look to the table beside us as the hostess sat another family with 3 older children as she set our drinks down.  She came back a bit later to take our food order and my wife politely asked for straws which we didn’t get with our drinks and some crayons that weren’t included with our kid’s meal place-mat menu.

Maleficent Immediately huffed as she slammed down the straws and remarked that she didn’t have time to get crayons because she just had two other tables seated in her section.  We were only wanting crayons because it had taken her a while to come back and take our food order, well before anyone else had been seated in our section.

I forget exactly what the exchange was that followed.  I know my wife had mentioned that we had had several problems in the past with her service. I was pretty much shocked into jaw-agape silence at that point.  My wife ended with standing up to go speak to the manager, and Maleficent yelled (yes, yelled) “Lincoln, take tables 54 and 56!” or something to that effect.

After my wife came back from a conversation with the manager, one of the aforementioned customers beside us said “Wow. I can’t believe she told you no on the crayons.”  We gave the super-condensed version of our history with Maleficent as they continued in their wide-eyed disbelief.

Maleficent continued to serve that family, but we and another nearby table had been reassigned to a young man named Lincoln (Linkin?), on either Maleficent or the manager’s authority.  I wasn’t present for my wife’s conversation with the manager, but it was apparently full of knowing nods and angry head-shakes as she regaled the manager with tales of our past adventures with Maleficent.  I do know that my wife apparently characterized me as a madman about to lose all patience to bolster her point.  Perhaps that’s why the manager never came to the table to offer either an apology or an explanation.

Now, reading back on this, the story so far does sound like we are being absolutely ridiculous over the exclusion of two crayons for the amusement of our child who’s behavior, rearing, and amusement are wholly our responsibility.  Do you also see how the past history and an apparently poor attitude towards customers and a potential tip factor into this moment?  It must have been some serious shenanigans in order for the next table to notice.

The lesson I have learned is that we will keep crayons and a coloring book in our family vehicle for just such a purpose.  It is not Bob Evans’ responsibility to develop my child’s creativity and fine motor skills, nor to provide a means to pacifying the insatiable need for constant activity or the lack of patience to wait for a delicious prepared meal.  Despite evidence to the contrary, we were indeed prepared parents with our own plastic mess-prevention and environment-sterilizing place-mat for our son.  He can’t color yet, but he can shovel tiny bits of food into his mouth at a rate destined to require another kid’s meal sooner rather than later.

This leads us to Lincoln (Linkin?). Lincoln was certainly on top of his game after being saddled with two more tables in addition to his already presumably busy/full section.  He came through and delighted our daughter with a two-pack of pink and purple crayons. Lincoln took our order with a smile, brought the food out quickly with no conspiratorial kitchen issues, and was just all-around pleasant.  We even had to ask for a replacement fork as we had somehow lost one.  It was brought out amid a flurry of what I presume to be normal Saturday restaurant activity with no hesitation, and rather quickly.  We even got jelly on one request.

After our meal, we thanked him for being such an incredible server, and I remarked that I was glad he was so understanding because I was nervous about being labeled as some sort of problem after requesting a new server.  He indicated that it was not a surprise, happens regularly, and that he didn’t come to us with any preconceived notions.  He also added that people inexplicably (my words, not his) come in and request to be seated in Maleficent’s section and Maleficent’s section only.

We will request Lincoln’s section in the future, and barring that option we’ll just request not be seated in Maleficent’s section.  I can play that game.  We cleaned up as best we could from our inevitable child-induced mess, left close to a 50% tip, and found the errant fork before we left.  The table directly beside us (I assume the other table taken by Lincoln at the same time we were handed over) also rather audibly and publicly thanked Lincoln for being such a great server.  I’m not sure if they also had issues that we weren’t aware of?  I told the cashier how happy we were with our service upon checkout.

I don’t want to pick on a server.  I do want to illustrate the contrast between what I see as poor service as it relates to incredible service and how it didn’t seem to be any more difficult than you make it.  I do hope Lincoln is rewarded for a job well done and his overall attitude.  I’m sure it reflects in his work effort and in his gratuities.  I would hope that you can again pass this email along to all of the appropriate parties.  Area coaches and the store management, correct?  I really feel like we were nothing but polite and reasonable up until we were denied crayons, and we remained polite and reasonable immediately after that whole exchange.  That seems like an absolutely insane sentence for one adult to write to another.  Do I have a valid point, or am I just super way out of line here?

I would just drop the entire issue and move on, but Bob Evans is one of the few places that I can safely get a meal with my shellfish allergy, I can comfortably order anything on the menu (outside of the seasonal Lent-deathfish), it’s very close by, and I feel like we really get great value for a dollar when we dine at your establishment.

Last time you sent out some gift certificates.  Please save them this time.  I don’t want free food, I just want a stress-free dining experience.  If you must send gift certificates, can you direct them to a Pittsburgh charity that can give them to people who do perhaps need a free meal?  Thankfully I can put food on the table for my family while many others struggle to do so.  We need to get our butts out on a kids-eat-free promotional night if we want a free meal.

I realize that in the grand scheme of things, my complaints are trivial.  I realize that some would enjoy any meal regardless of the way in which it was delivered.  What if though, this had been that meal for someone?  What if this was one night out that they looked forward to and it was met with the kind of service that we regularly receive from one apparently disgruntled waitress?  Is this how Bob Evans wants to be perceived?

I plan to blog this adventure also.  I do less of that these days, but this seemed to be appropriately entertaining.  Of course, the names will be omitted or changed.

I also look forward to your response and insight.  Thank you once again for your time and assistance!

Just crayons?

-Eric

https://aixelsyd13.wordpress.com

me@my.emailaddre.ss

I can’t wait for a response.  Sadly, I see from the Yahoo! mailer daemon that Nate is no longer with Bob Evans.  I think I knew he outgrew them a while back.  I may try to ping it out to a few more people.  I have contacted others at Bob Evans in the past, during my pre-Wordpress days.  I even had someone send me a “safe” list of where things were cooked and what would be OK for me to eat while they had shellfish on the menu.  Overall they have stellar corporate customer service, but we just have this continual issue with a crazy server who reminds me of the mailman in the movie Funny Farm.

Bob Evans - Tuesday Night is Family Night

Tuesday Night is Family Night

Go ahead, push the button… I dare you.


You know I hate public restrooms.  This sign may be a wave of the future.  Think it’s a good idea?  Think it will work?  Is it too easy to abuse?

Cleanliness is important to all of us...

Intimidating button…

I saw a full garbage can, & thought about pressing the button…but thought it may only be for emergencies not maintenance.  I didn’t want to be the guy that whined about the garbage can being full.  Then again, I’d rather empty a trash bag than pick it up off of the floor if I were an employee there.

Is a button the way to solve all of your bathroom problems? This reminded me of the pull-strings in hospital bathrooms.  Ha ha.  If you find one of these buttons, I dare you to push it & yell “I need someone to wipe!”

Wash Your Hands Frequently. Also, don’t forget to breathe.


GOOD HYGIENE

(Sort of) Good Hygiene

I saw this sign over the weekend in the restroom of a retail store. It was beside the standard “employees must wash hands before returning to work” sign.  This was just a print out, placed in a 3-ring binder type page protector, then taped to the wall.  I don’t mean to poke fun at the store, or the person who placed the sign on the wall… but I do see a few problems with this sign, and similar signs in general.  (OK, maybe I do mean to poke fun – you can read an old rant on public restrooms here.)

My first issue with this specific sign was step #3.  For you the reader to appreciate this, I should have perhaps taken a few more photos of my surroundings.  The knobs on the sink were the little kind.  One would have to be quite flexible and creative to turn them off with their arms.  Also, this restroom lacked paper towels.  There was a hand dryer on the wall though.  I could have used some toilet paper to turn off the faucet, but have you ever gotten TP wet?  And, if I waited until my hands were dried by the air dryer… I would have wasted a large amount of water.  I can see that someone took the time to print & post the sign carefully.  Perhaps they could have altered the steps to ones that pertain to their setup?

I guess that’s my only big issue with this sign, other than other sings have told me 30 seconds, or even to sing a song in my head, like “Old McDonald” or “Twinkle Twinkle, Little Star”… but I’m sure hand-washing time is a subject of hot debate in the hand-washing and general good hygiene sign community.

I wonder what frequently means?  I would think that if one needed hand-washing explained, and they could read the word frequently… one may wonder exactly how often one should wash.  One may think a few times a day is frequent.  One may think that since you’re in the bathroom, it’s talking about your time within.  Should you wash your hands 2 or 3 times for each restroom trip?  I would bet that clarification is definitely needed for the people that need these signs.  I find myself confused, and I already know how to wash my hands.  (Also, I’m sure that some medical professionals would remind you that frequent hand-washing is a sign of OCD.)

I wonder who needs these sings, and at the same time… why there aren’t more of them, educating the uninformed masses of more good hygiene policies.  There could certainly be a bunch more in public restrooms like “don’t pee on the seat”, “no boogers on the wall please”, & “proper nest-building for public toilets”.

I almost want to make a “how to wipe your behind” sign to hang up as a joke to post in restrooms around the area… but sadly I fear that we may see them for real some day.  Maybe they do already exist somewhere.  I would definitely include a “flush at [X] number of sheets per [X] ounces of fecal matter, to prevent clogging” line.

Perhaps a sign above the trash can that says “please do not place soiled underwear in trash can” would also be in good order.  Seems I know quite a few people who have worked places with public restrooms where this sort of thing has apparently happened.  Maybe in with this, signs warning against urinating or defecating in the sink would be appropriate.  This, I have unfortunately seen with my own eyes at the O.  Many many years ago, I was trapped by a hopefully drunk street-urchin looking fellow once who tried to share my urinal… when I balked, he relieved himself in the sink which was unfortunately on my way out the door.  That time, I skipped washing my hands.  Perhaps a footnote is in order on the hand-washing sign.  “*If you have just witnessed someone urinating in the sink, you may skip hand-washing.”  I’m betting the same people that need hand-washing reminders/instructions would also need to be told not to touch others’ urine.

So, I now task you the reader with helping me think of other signs that may need to be hung up in public restrooms and beyond.  What do people need told?  What obvious things maybe aren’t so obvious to all of us need to be publicly addressed?

What about “Please don’t eat the food on the floor by the trash can” at your favorite fast food restaurant? What about “how to pick up dog poop” instructions at the park, right by the useless “No Dogs In Park” signs?  What about some signs on buggies (shopping carts to you non-Yinzers) that say “We have cart returns, please put this in one when you’re done, not pushed to a random nearby corner”?

If you’re super-creative, send me a sign and I’ll post it.  You can either link to the url or image wherever it lives using html in the comments, or email it to world.and.lunar.domination@gmail.com.

Please, wash your hands before emailing me though.

Giant Eagle Market District | Educating Yinz Guys N’at


At the new Market District in Robinson, I laugh every time we go in the side door by the cafe & I see this sign:

PRETTY PLEASE! (with a cherry on top) USE MAIN ENTRANCE ←with a cart― NOT THE ROTATING DOOR

sign for the special sort of Yinzer...

In case you can’t read it (or see the photo), it says this:

PRETTY
PLEASE!
(with a cherry on top)
USE MAIN
ENTRANCE

withacart
NOT THE ROTATING
DOOR

Yeah.  Apparently people need to be told things like this.  It makes me want to try to squeeze a cart through the rotating door and see if anyone reprimands me.  They certainly don’t when you have more than the accepted quantity of items in the express line.  How far will they go to keep the customer happy?

This tiny sign made my day…


It’s simple, really.  It’s a small, simple act that’s a symbolic gesture, and may be complete and total BS in all practicality or reality… but it made me feel comfortable today.  I have discussed my shellfish issues before, and have been ridiculed for suggesting that the food service industry take any more action on allergy issues, awareness, and cross-contamination than they already are.  I can’t explain why or how, but this one little sign put me at ease.  Why?  Because it was simply acknowledgment, I guess.  Maybe that’s all I want or need.  At any rate, kudos to you, Market District Cafe in Robinson!  What am I making such a big fuss about?  Not much really, just this…

Photobucket

That’s all.  No biggie.  But, to me, it means so much.  I did happen to ask the guy behind the counter about what all was cooked on the grill that I can see, and he was happy to inform me that there is indeed no shellfish that touches said grill surface.  It’s not a big deal to you most likely, but it is to me.  So I blogged about it.

In a related note…  The Market District in Robinson is ridiculously awesome… the grocery store and the restaurant side.  I popped up a review on UrbanSpoon.com, here it is…

photo prime

“It’s like a food amusement park…” by ERiC AiXeLsyD (100 reviews)

January 16, 2010 – Really likes it – I really never thought I’d be this excited about a grocery store. The team at Giant Eagle/Market District that put this place together are geniuses. It’s not the first time I’ve been to the store, but today was the first time eating in their cafe. Floor layout plan and traffic flow not withstanding, this is a great place to eat! It’s almost a cross between a food court and hospital cafeteria… with really really good food. You can choose form a bunch of little islands or counters of food… Pizza, Crepes, Rosti, Salad Bars, Hot Bar, Grill/Rotisserie station, and more that I haven’t really looked into yet.

My wife went for a really nice-looking Italian panini with the thickest slice of mozzarella, I’ve ever seen and a nice little side salad with assorted greens, and dropped it off with a Market District brand peach oolong iced tea. She really thought the sandwich was fresh and filling, and is looking forward to trying of the other options. (They had some nice-looking reubens there too!)

I went right to the rotisserie/grill/BBQ area (of course) and my eyes were drawn to the brisket. I got a combo which included the brisket & side… I chose the grilled vegetables… normally for $6, but I got $1 off with my Giant Eagle advantage card. I also snagged a roll (gotta get those carbs!) and a Boylan’s Birch Beer. I chose a St. Louis Style BBQ sauce with the brisket that was a perfect compliment t the juicy beef, and the grilled veggies were perfect. They were just vegetables, the taset wasn’t hidden with a sauce or too many spices. We got an excellent meal IMHO for just over $14.

The thing that impressed me the most was when I was asking the chef/cook behind the counter about what all was cooked on the grill due to my shellfish allergies, he was very patient, kind, and even double-checked with another employee. Then, when I got to the edge of the counter, I spied a sign noting possible cross-contamination listing all the major allergens, and how one should be sure to ask the staff about any cross-contamination. It’s an odd and very small gesture, but it means the world to someone like me who’s generally in a constantly worrisome state when dining out. I applaud their taking note, and to me it says a lot about the company & the people.

Photos of the sign & both our meals have been uploaded to the photo section.

And oh yeah… they have BEER! In a Grocery Store! in PENNSYLVANIA! Genius. I didn’t get any this time, but I saw 6-packs of Straub Special Dark for $6.97 and the wife was eying up the extra large bottles of Raspberry Lambic for only $12.99. We will be back to get some beer!

We’ll definitely be back when we’re in the area!

1 person likes this review Recommend

And, here are the photos I mentioned…

Giant Eagle Market District Restaurant

Giant Eagle Market District Restaurant