Chick-fil-A’s response: “It’s not you, it’s me.”


Chick-fil-A wrote back to me, and sadly I predicted that they’d give me the “no unsolicited ideas” speech which is equivalent to the “it’s not you, it’s me” speech.  Shenanigans, I tell you.

From: Chick-fil-A CARES <chickfilacares@na.ko.com>
Date: Wed, Dec 26, 2012 at 8:09 PM
Subject: Chick-fil-A Response
To: <me@my.email.address>

Dear Valued Customer:

Thank you for taking the time to contact Chick-fil-A.  You are very important to us, and we appreciate your suggestion regarding the cup holders.  We hope the following information will be helpful.

Chick-fil-A is fortunate to have many loyal customers. Many of these fans take the time and effort to inquire about sharing their own ideas about ways they wish to see us improve – whether it is adding a specific new product, service or feature. We are grateful for our customers’ intent, and this motivates us to work even harder to keep improving.

Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, Chick-fil-A may miss out on some great ideas from our customers. We would rather miss out on some of these ideas than to risk any potential future misunderstanding should Chick-fil-A develop or already have developed a product, service, or feature that may seem similar to a customer’s idea.

We hope you will understand the reasons for our policy. You can view our Unsolicited Ideas Policy at www.chick-fil-a.com/Legal (under Submissions) for more information on this issue. Beyond this policy, we gladly welcome customers’ feedback about their restaurant experiences.

We appreciate your family’s loyalty, and we look forward to serving you all at Chick-fil-A for many years to come.  Again, thank you for your time and interest in Chick-fil-A.

Sincerely,

Cheala
Chick-fil-A CARES
Chick-fil-A…We Didn’t Invent The Chicken,
Just The Chicken Sandwich.
On the Web at www.chick-fil-a.com

P.S.  Please retain your ticket number.  This will help us locate your information should you need us again.

{ticketno:[8002084683]}

So, of course I wrote back…

From: <me@my.email.address>
Date: Thu, Dec 27, 2012 at 4:56 PM
Subject: Re: Chick-fil-A Response
To: Chick-fil-A CARES <chickfilacares@na.ko.com>

Hello Cheala,

Any idea how I can get my idea solicited?  I’m honestly not interested in monetary compensation, I just don’t want to spill my drinks.  Has anyone run this by Mr. Cathy?  He’s responded to my emails before, and I understand that he’s a shrewd business man as well as a great family man.  I’m sure he wouldn’t want drinks spilling on anyone… and that he’d like to pick up a free idea.

Thanks once again for your time & help!

My pleasure,

-Eric

Wonder if I’ll get a reply?  I just want a good cup holder.

I just want a keyring.


I need a new keyring.  I haven’t ever been able to find one that meets my needs.  Perhaps my expectations are too high.  Perhaps there is no such thing as the perfect keyring.  Perhaps I need to spend more money on one.  Why is it so difficult?  Does anyone else have a keyring problem?

I guess I should explain myself.

I have a lot of keys.  I like to keep them all in one place.  I want a keyring where I can break-off my car keys & my wife’s car keys quickly & easily.  I recently bought a keyring that has a bunch of little carabiner-looking S-clips on it.  Let me show you:

Ridiculous Key Ring

Ridiculous Key Ring

Besides the fact that I have entirely too many keys, this keyring set up is juts not working out.  I want something that makes the vehicle keys quickly & easily removable.  I don’t want them to fall off on their own.  Arrow A shows one of the broken little S-clips that snags my pocket constantly.  These have also broken themselves free inside my pocket… or on the way out of my pocket.  I’ve dropped my house key on more than one occasion with this setup.  Then again, arrow B points to a traditional keyring provided by the dealer…  which has also come loose in my pocket.  I spent about 20 minutes looking for my keyless entry remote the other day after it loosened itself & ended up on the floor of my truck.

Apparently, when you pull keys out of your pocket, they help turn any loosened items into projectiles.  It’s just a matter if time until this happens over a storm drain or sewer grate.

There is the old-fashioned normal keyring, but I always seem to be able to only find weak ones… or ones that make it nearly impossible to just give the guys at the oil change place your truck keys and not some crazy giant bundle of chaos that might scatter my keys all over the place.

I’ve also tried those quick-release keyrings, but they eventually fail too when the spring dies.  Then there’s the “lucky line” kind, but it would throw some being easily removable out the window.  I’m at a loss as to what exactly the next step should be.

Keyrings

Keyrings

What do you do?  Do you have keyring problems?  Am I alone on this key-dropping crap?  Your advice would be welcomed.

Dear Chick-fil-A, I have an idea for you…


I plan to send this to Chick-fil-A, and we’ll see where it goes.  I just realized, I’ve written about Chick-fil-A several times here before.

Dear Chick-fil-A,

I have an idea for you.  I realize that as a giant corporation you probably don’t accept unsolicited ideas, but please don’t let that stop you from considering this idea.  I don’t expect monetary payment, maybe just free Chick-fil-A for life?  (Maybe a limit to once a week?)  Well, I guess I should present my idea before we start talking payment or barter.

This past Saturday I went to the Chick-fil-A in South Hills to grab some of those ridiculously delicious Chick-n-Minis™ for breakfast.  I went into the store to order take-out so I could grab some mayo packets, ketchup, straws, & napkins at the little condiment station.  I got two drinks because I was taking breakfast home to share with the wife.  I opted for your highly addictive sweet tea, and the wife had a Hi-C Fruit Punch.  The always courteous employees offered me a drink carrier, and I accepted.  I thought it would make life easier on the ride home.  I saw wrong.

I set the drink carrier on the floor of the passenger’s side of my truck.  As I backed out of the space, it fell over on to the long side.  Your drink lids are thankfully quite tight, but sadly not entirely waterproof.  I leaned over and placed the carrier & drinks upright again, this time turning the drink holder 90 degrees the other way thinking I had outsmarted the laws of physics and that it would stay put.  I could not have been more mistaken.  As I turned up a hill to go out the back of the parking lot, it fell again.  I believe I uttered something using vocabulary that you may not approve.  At the stop sign, I had to pick up the cups and give up by putting them in the truck’s drink holders.

As I drove home trying not to think about the drops of Hi-C & iced tea soaking into my floor mats, I wondered if there was a better way.  I certainly like your drink carriers much better than the egg-crate 4 space things that just let cups lean over all willy-nilly.  I came to think that your drink carriers just need feet.  I thought the feet may take some extra cardboard, and wondered i something could be done with the existing design.

At home, my thoughts were fueled by poultry protein.  I pulled out my pocket knife and started cutting as my wife looked at me like I was a crazy person (as she does quite often).  I explained what I was doing and why and she actually also thought it was a good idea.

You already have some nice sturdy cardboard.  Two well-placed quarter-circle cuts & maybe even a fold mark in the middle of the carrier would create some nice sturdy feet or “wings” or your drink carrier box without the need for a complete redesign or any additional material.  I tested it by trying to rock the mostly empty drinks back & forth on the kitchen table.  We had no spills.  I am willing to try some field tests if you’d like to move forward with this idea.  My truck’s floor mats can handle it.  Perhaps I can even use water instead of red & brown sugary liquids.

I’m sure we could talk to your box people & find out if this is doable for a reasonable price.  I think it will be as important & innovative as the new Heinz® Dip & Squeeze® packets!  I have some photos attached that I’m sure you will agree are quite illustrative of my design ideas.  Sadly, my pocket knife is a cheap dull one, so the cut looks more like a rip.  I believe you’ll see my intent though.

I look forward to hearing your thoughts, and am excited at the opportunity that lays before us.  It would be my pleasure to help make this dream a reality!

Eat Mor Chikin!
-Eric

And the attached photos:

So, there we have it.  I mean, most of my letters are plain goofy, and this has a goofy tone, but really… don’t you think this would work? Now, we wait for a response.

 

Muck Stuck Truck


Heh.  So, I got stuck in the mud today.  I found it amusing, thought you might too.  Without revealing what I do exactly or my employer, I can say I drive around a lot for a living.  I pulled off of a narrow country road to make way for a larger pickup with double-wide tires towing a trailer…  on to what I thought was a solid piece of land.  Turns out it was soggy muddy ground, sort of like quick sand.  I could feel the truck slowly tipping as soon as I pulled over.  I tried to rock back & forth in 4WD to get out, but didn’t want to bang the underside of the truck off of the edge of the road.  Luckily some other guys I work with were just a phone call & a few minutes away, and towed me out without incident.  A local also stopped to see if I was OK, and another guy working in the area did the same & even let me use his cell phone booster to make a call where my signal was weak.

So, if you’re ever in a bind, don’t panic.  People who are generally willing to help out are out there.

Jagoff Super Hero In Action! (from YaJagoff.com)


I didn’t blog this, but it could easily be one of my road rage rants.  People are ridiculous, especially this blue truck driving Jagoff Yinzer:

Some people just need a swift kick in the ass, even if it’s only figurative.  So, please, read the post, enjoy, & add YaJagoff.com to your reader or follow them on Facebook or Twitter something.  You won’t be disappointed!

YaJagoff.com | Jagoff Super Hero In Action!

YaJagoff.com | Jagoff Super Hero In Action!

I’m pretty sure this is illegal. (Driving advice for horn-honking traffic trolls.)


I’m pretty sure this is illegal, but I see it happen all the time.  Can someone of authority weigh in on this?  Opinions are of course welcome, but if you’re going to claim why it’s legal/illegal… you have to give me some kind of backup.

Let me describe the scenario with the help of an illustration thanks to Paint.NET, Google Maps, & a Google image search

This is a dick-move.

This is a dick-move.

We’ll pretend I’m the blue car, behind the white truck, and in front of the little yellow bastard.

The white truck is trying to make a left at the light, only problem being (use your imagination here) a flurry of automobiles in the other 2 oncoming lanes coming forth with less than a car-length in between them, and at a speed well over the posted 25MPH limit.  (Never-mind that here the middle lane switches traffic directions depending on the time of day – that’s a whole different ridiculous issue.)

Of course, the truck is forced to stop in what I would like to consider the middle of the intersection, causing frustration to rise exponentially for each halted vehicle behind the pale horse of immobilization.

As the truck plays the waiting game, and I hone my skills with the Force trying to will a break in traffic to allow him (or her) to turn and more importantly get out of my way… the impatient arrogant bastard behind me decides to honk the horn.

Honking the horn when one is stuck in traffic is the action of a self-absorbed angry little person.  A honk is expected & appropriate if someone cuts you off, someone’s sitting at a green light, or backing into you.  A honk is inappropriate when everyone is stuck, & no one can go anywhere.

Now, I know this indignant troll of a human being wanted me to take the path of the green arrow above… which is a common Pittsburgh driving move.  I’m sure it happens elsewhere too, but it’s quite common around here.  I believe said move is not only illegal, but also quite dangerous.  I know passing on the shoulder is discouraged if not illegal, and doing it in the middle of an intersection isn’t the best idea.

It’s dangerous for the following reasons if you must know, traffic troll:

  • Someone in the inside oncoming lane could also be making a left, not see me coming around the side of the truck, and we plow right into each other.
  • The truck decides he’s (or she’s) had it with waiting to make a turn, and plows ahead in frustration as I move around & try to merge into that lane.
  • Someone from the road on the right may be coming to the intersection to make a legal right on red while it’s obvious that oncoming traffic is at a stand-still.
  • A final sequence, however unlikely… the light changes while I’m going around, and someone comes from the left straight through their way, and smacks into the side of me.

If you think of any other reasons why it’s a bad idea, please let me know.  If you can show me a link where the laws concerning such vehicular interactions reside online (especially for PA), I’d love to pass the link along to the honking trolls out there.

If you’re a traffic troll, I’d like to express to you that all you’re doing is putting the person in front of you in danger, as well as potentially yourself, and adding to the aggravation levels of everyone around you… when they’re already sufficiently aggravated.

This has been brought to you as a public service announcement warning against the dangers of traffic trolls.  I’m sure PennDOT and the State Police would get behind this if they read my blog.

You’re not a traffic troll, are you?

Yinz Ain’t Drivin’ Right


I saw this video thanks to Twitter this morning… I’m pretty sure it’s the one I’ve heard talked about as being a clip on GMA yesterday.  It sparked awe in me, and perhaps obviously this point, a rant.

I’m not even sure where to begin.  I mean, I’ve been amazed for years about the lack of caution during hazardous road conditions from my fellow southwestern PA motorists… but this is beyond amazement.  If I were in charge of public service announcements, my #1 topic/message would be that “AWD/4WD may help you go, but it doesn’t help you stop“… and to leave space between you & the vehicle in front of (or beside) you.  Too many people just drive like nothing’s going on out of the norm as far as road conditions during inclement weather.   Then again, you have the other end of the extreme… people driving like they’re afraid, and being so ‘cautious’ that they’re a danger to others.  But that’s all general.  I’d love to just point out the insanity in this video.

  1. The White SUV – Okay.  I live not too far from here.  It’s obviously quite a hilly area like most of southwestern Pennsylvania.  I would avoid hills like this if at all possible when I knew there were icy or even snowy road conditions…  To a certain extent in these neighborhoods all routes out involve some sort of hill, but there are less “extreme” grades around.  I wonder what sparked the camera man to start taping at this point?  What auto-acrobatics led up to a “wow, I should get this on video” moment?  Think all 3 cars there were damaged, or just the 1st 2?
  2. The Speedy Sedan – Seriously?  Did you just miss the twirling SUV… and the minivan that apparently decided to join the chaos only to make a futile attempt to clear a path for your louge-run?  It almost looked like someone stepped on the gas trying to go down that hill, Speed Racer.  I’d love to see the look on your insurance agent’s face when they see this pinball-machine like run, assuming you have insurance.  I hope you had a change of underwear in the car with you.  I feel bad for the poor guy who probably thought his car was safely parked in the front yard away from road hazards flanked by other vehicles… unless he ended up there just like this guy.  What flew to the left there that started out behind the parked black SUV?  A tree?
  3. The Concerned Citizen – Yeah, I get that you’re trying to help, but that may not be the best place to walk… in case, you know… someone else were dumb enough to slide down that hill.  He’ll re-appear later with a construction cone.
  4. Sedan #2 – Adds injury to insult while you’re distracted by Brian Boitano trying to cross the road.
  5. SUV #2 – Won’t be outdone… it’s a almost a sedanwich, but it turns into a nice little road block.  Maybe this will serve as a warning to other would-be travelers to turn around and go home?
  6. Sedan #3 – This driver likes a challenge, and decides to plow through the blockade just like in all those movies on Spike.  Another bright idea is to get small children out of the car and on to the icy road.

I’d love to read your thoughts.

(Video & News story also available here.)

How to walk to your car in a parking lot: A public service announcement


There’s a problem I’ve noticed over the years since I first got my driver’s license.  It’s ridiculous, rampant, and totally uncalled for.  It doesn’t have as much to do with driving as it does walking, but I consider it a road-related  issue.

People don’t know how to walk in parking lots.  They have this “pedestrian has the right of way” mentality that has inexplicably warped into a strange sense of entitlement and devilish pleasure in making you the motorist yield to their ambling nonchalance.

Below, I have an illustration (thanks to Google Maps) of the new Market District parking lot in Robinson.  Please take a moment to study & understand before you move on to the next paragraph.

How to walk across a parking lot.
WALK IN A STRAIGHT LINE, NOT AT AN ANGLE.

I get worked up about this quite easily (obviously I guess), and my thoughts are all over the place…  so I’ll try to make my points concise with the aid of a bulleted list.  (I have blogged about this before too, if you find that you need further reading.) I really would like to start a discussion on this in the comments if you’re so inclined.

  • When there’s a cross-walk on the ground, use it. I understand that the crosswalk isn’t a magical safe-zone, and that jaywalking laws are rarely enforced in Southwestern PA… but it’s there for a reason;  So you can move across the road in an organized and quick fashion in a designated spot.   Yes, the parking lot is a potential mine-field of car vs. person vs. shopping cart accidents, but you can help minimize the danger by using cross-walks… and drivers will know exactly where and when to have a heightened awareness.
  • Walk in a 90° angle (or close to it if at all possible) when crossing the road. This may seem stupid, but if you look at my beautiful illustration above… you can see that a person walking a green path would move across the road much more quickly than the same person walking at the same speed using a red path.  Using the green path reduces wait time (and thus aggravation) for the driver trying to get into or out of the store.
  • Walk one one side or the other of each row. The beauty of this one is that you have a choice.  You can walk on the left or the right.  JUST. DON’T. WALK. DOWN. THE. MIDDLE. These are the  most annoying people.  There’s typically room for two cars to pass each other when moving in opposite directions, and a little extra walking room in most parking lots.  When you walk right down the middle of the aisle, you make all of this room disappear.

Focusing mostly on the middle-of-the-lane walkers, but also on the anglers, and the “too cool for the crosswalk”-ers, I’d just like to comment on the types of people that I believe they may be.

First, there are the truly oblivious.  I believe this to be the smallest sect of the parking lot meanderites.  I think some people are just really not all that aware of their surroundings, and have no comprehension of the havoc that they wreak around themselves.  (Arguably,  stopping time in a parking lot is not exactly “wreaking havoc”, but it sure bites my ass.) These people are just like Mr. Bean, and since Mr. Bean is somewhat of a lovable character, I can forgive these people.  If you know one of them, please tell them about parking lot urgency.  If you don’t know one of them… walk more quickly, in straight angles, in designated areas, and close to the cars in parking lots.  (Because you are one of them.)

Then we have category #2.  The entitled. They’re a pedestrian.  They always have the right of way, and that’s it.  In their minds, anyway.  I’d like these people to see what Pennsylvania law has to say

Title 75 of the Pennsylvania Consolidated Statutes, contains the laws which govern the operation of vehicles on Pennsylvania roads.

Chapter 35: SPECIAL VEHICLES AND PEDESTRIANS
Subchapter C: Rights and Duties of Pedestrians

Section 3541. Obedience of pedestrians to traffic-control devices and regulations
(a) Traffic control devices.—A pedestrian shall obey the instructions of a police officer or other appropriately attired person authorized to direct, control or regulate traffic.

(b) Traffic and pedestrian-control signals.—Local authorities by ordinance may require pedestrians to obey traffic and pedestrian-control signals as provided in sections 3112 (relating to traffic-control signals) and 3113 (relating to pedestrian-control signals).

Section 3542. Right-of-way of pedestrians in crosswalks.
(a) General rule.—When traffic-control signals are not in place or not in operation, the driver of a vehicle shall yield the right-of-way to a pedestrian crossing the roadway within any marked crosswalk or within any unmarked crosswalk at an intersection.

(b) Exercise of care by pedestrian.—No pedestrian shall suddenly leave a curb or other place of safety and walk or run into the path of a vehicle which is so close as to constitute a hazard.

and…

Section 3543. Pedestrians crossing at other than crosswalks.
(a) General rule.—Every pedestrian crossing a roadway at any point other than within a crosswalk at an intersection or any marked crosswalk shall yield the right-of-way to all vehicles upon the roadway.

(b) At pedestrian tunnel or overhead crossing.—Any pedestrian crossing a roadway at a point where a pedestrian tunnel or overhead pedestrian crossing has been provided shall yield the right-of-way to all vehicles upon the roadway.

(c) Between controlled intersections in urban district.—Between adjacent intersections in urban districts at which traffic-control signals are in operation pedestrians shall not cross at any place except in a marked crosswalk.

(d) Crossing intersection diagonally.—No pedestrian shall cross a roadway intersection diagonally unless authorized by official traffic-control devices or at the discretion of a police officer or other appropriately attired person authorized to direct, control or regulate traffic. When authorized to cross diagonally, pedestrians shall cross only in accordance with the signal pertaining to the crossing movements.

And the best part…

Section 3552. Penalty for violation of subchapter.
Any pedestrian violating any provision of this subchapter is guilty of a summary offense and shall, upon conviction, be sentenced to pay a fine of $5.

Interesting, no?  I’m not sure if these apply any differently in a parking lot, as it’s probably private property… but I’d love to see an officer out there passing out $5 tickets for every butthole who steps boldly out in front of a moving car with the incorrect assumption that “pedestrians always have the right of way”.  Why not?  I mean, they’re cracking down on parking in the South Side after years of chaos.  Is this any less ridiculous?

The third and last group?  The spiteful. They know you’re anxious to get by, but they don’t care.  They derive pleasure in knowing that you’re most likely impatiently waiting to move forward at a speed that actually registers on your speedometer, but that they alone have the power to prevent that from happening.  Maybe they had a bad day and want to pass along the crappy karma.  Maybe they have a controlling spouse, boss, or family member, and this is how they lash out.  This is the group that turns to look at you, but continues to walk down the middle of a driving lane instead of moving to one side so you can get by.  This is the woman that stops mid-stride and mid-lane to dig through her purse for her car keys while you idle and boil.  This is the group of teenage boys that walks 4 wide and dresses “hard” like they from the streets thanks to mom’s credit card and Journey’s or Hot Topic.  This is the wide-angle walker who sees you approaching, but instead of walking straight across the lane quickly looks straight ahead in their “5 rows over from where they started” path.  They’re also the ones who let you follow them down the echelon of filled  of parking spaces during the holiday shopping season, and cut over to the next row or put bags in their car and proceed to walk right back where they came from without giving you the courtesy wave-off or  the universally understood over-exaggerated mouthing of “I’m not leaving” while shaking their head and pointing or waving their arms.  I suspect that they’re also the people who double-dip, don’t flush public toilets, and kick puppies.

That should just about cover it.  So please, pass this along so we can all get on the same page.

Parking …what?


Some people will do anything to save a parking space…

Move this!

The Parking Walker in Morningside


So, the parking walker has taken root in other neighborhoods. Perhaps this will one day replace that parking chair. I certainly would have an easier time moving a chair than a walker if it came down to it. This was sent to me by my friend Jason that lives over in Morningside, it was around the corner from his place.

By the way, I did see the parking chair pile as was threatened to happen by the Dormont police. We drove by too fast to snap a photo… but I’ll try to get back there before it’s gone. No word if any walkers made it into the pile.