Calvin & Hobbes – Star Wars // by Jason Chalker | Distracted By Star Wars.
This is beyond awesome.
Heh. Twitter is fun. So, you may know that I have my W(aL)D Twitter account, and I use it to be goofy. I think I re-opened the Subway door here. Mayhaps this time I’ll get some sort of resolution?
Today, Subway Freshbuzz tweeted the following…
Does anybody else out there try to save half of their $5 Footlong for a 2nd meal, only to be called back by its delicious siren song?
So, I posted this in response…
@subwayfreshbuzz Nope. Not when 1 bite is a potential trip to the E.R. thanks to cross-contamination in the food-prep area.
Tonight, I have this in my Direct Message box…
subwayfreshbuzz Thanks for the feedback. It would be great if you could let us know more about this incident on our cust. service page http://bit.ly/bhSAn
Well, at least I have someone paying attention! I sent them a link to my original complaint to Subway, but I’d like to list the whole saga here… in case I need them to refer back to the message trail at some point…
• October 28, 2009 • 8 Comments (Edit)
• October 29, 2009 • 7 Comments (Edit)
• November 12, 2009 • 8 Comments (Edit)
• November 13, 2009 • 2 Comments (Edit)
• November 17, 2009 • 3 Comments (Edit)
• November 18, 2009 • 3 Comments (Edit)
• November 20, 2009 • 3 Comments (Edit)
• November 24, 2009 • 4 Comments (Edit)
• November 25, 2009 • 6 Comments (Edit)
• December 21, 2009 • 1 Comment (Edit)
• November 12, 2009 • 8 Comments (Edit)
Wow, amazingly… Quiznos is still on the job, and Subway is still not.
The W(aL)D inbox was empty today, save for this…
From: HelpDesk <HelpDesk@quiznos.com>
Date: Fri, Nov 20, 2009 at 2:36 PM
Subject: FW: The Quiznos Toasty TorpedoT ads?
To: FO Marketing <FOmarketing@quiznos.com>
Cc: world.and.lunar.domination@gmail.comThank you for your response back. Greg is currently out of the office so I will forward your comments on to our marketing team for you.
Rebecca Chamberlain
Help Desk Associate
QUIZNOS®
Subs • Soups • Salads
Our friends at Subway have still not written back… even though I was told by Mack Bridenbaker that Paula Gomez from Customer Care would address my concerns.
We also have another Quiznos email address to add to the collection.
If you need to catch up, here’s a time-line on this one:
If we’re keeping score, that’s Subway 1 and Quiznos 3½. (The responses saying you’ll get a response are only worth ½ in my point system, OK?)
So there you have it. Quiznos is awesome. Subway is not.
What is “FO Marketing” though?
At any rate, please let me know what you think of the insanity… and where I should go from here.