GetGo vs. Sheetz on Twitter


Heh.  Tweeted the other night during some shenanigans in GetGo.

Heh. They both responded.

I also got a DM from GetGo, but no real response yet after I provided my advantage card number. I’m not looking for any freebies, but those poor employees clearly had their hands full.

Sheetz wins the humor in social media award. I do wish there was one here in Bridgeville near I-79.

I am glad that there’s competition here.  Let’s just keep Wawa out.

Forks vs. Croutons


I just found this amusing:

Is it weird that @Wendys' plastic fork can't p...

(Photo credit: eric_aixelsyd)

Wendy’s cares!  Ha ha.  Has anyone else ever run into this problem with impenetrable croutons?  I’m not exactly sure what they’ll be able to do about it.  Tougher forks?  Softer croutons?  Maybe I’ll get a free Frosty?  Will they start handing out sporks?  What about a metal Wendy’s fork that I can carry with me at all times?  I guess the possibilities are endless.

On a weird side-note…  Zemanta picked up my photo as a suggested image from Flickr.  How crazy is that?

Episode II: Crapplebee’s Writes Back


Did you read my Crapplebee’s post, and the AllergyEats blog post that it referred you to?  (Really, check out all the comments, especially from AEPaul about the posts at aceliaconthemove.blogspot.com!) Okay, then you’re ready to read this.

Well, maybe read one more thing… the latest blog from AllergyEats with the response from Applebee’s.  It’s awesome to know that there are others out there that share my affinity for writing letters/emails to companies and getting stupid responses.  I encourage you to let AllergyEats know that you want to see it pursued further.  I want to encourage you to pursue it yourself.  Write emails, write letters, write blogs, make phone calls, blog, tweet,  Digg it, post on Facebook or to the 3 people left on MySpace that aren’t bands, Tumblr, re-blog, re-tweet, re-Tumblr this until it gets out an annoys everyone and not just Applebee’s.

While Paul at AllergyEats dissects the message in his own way, I would like to translate the response as I read it:

Dear AllergyEats Subscribers,

“Dear people that we could really care less about,”

We recognize the importance of making sure our food-allergic guests have safe options they can enjoy at their neighborhood Applebee’s.

“We’re saying that we recognize that the food-allergic need to have safe options, but we don’t feel the need to mention any specific allergies or options.  While we recognize the importance, we’re also not saying that we’re doing anything about it.”

Food allergies are a serious concern, and we are working to improve how we accommodate the needs of our FA-guests.

“We’re telling you that food allergies are a serious concern, even though they’re clearly not because it hasn’t yet affected our profits.  We’re also telling you we’re ‘working to improve’, and again failing to mention any specifics”

Depending on the food allergy, we do offer different menu items that are appropriate options, or that can be prepared without the allergic food.

“We obviously didn’t read your blog, because you were told something quite different by your server and manager, about how there was butter all over the grill & absolutely no way to accommodate you.”

We recommend that you talk with your server or restaurant manager about the allergy, and how your meal is prepared, to help ensure your dining experience is safe.

“This is another way of letting you know that we didn’t read or comprehend your blog… or don’t have all that great of a grasp on the English language, because you already tried what we just recommended, and it most certainly did not work out for you.”

Thank you for bringing this issue to our attention — we value the safety and enjoyment of all our guests.

“We’re not going to follow up with the server & manager from that store who are obviously unaware of our apparent policies, because we really really really don’t care.”

Sincerely,

Applebee’s

“Full of Shit, Applebee’s (The newly sentient restaurant chain, now capable of writing letters.)”  –  Seriously.  They couldn’t even sign their name or provide some contact information for a follow up?

I think I may just have to write to Applebee’s myself.

Crapplebee’s


So, I read an infuriating post yesterday on The AllergyEats Blog.  It was a post from someone who has an allergy quite unsuccessfully trying to find a meal that won’t kill them at Applebee’s.  The poster is much more adventurous than I am.  I do as much research as possible before setting foot into a place, even down to emailing or calling ahead to can see what I can eat that hasn’t touched any death-fish.  I wouldn’t even go into an Applebee’s because they cook shrimp on the grill & in the fryer in there.  A sample of the text…

I ordered a hamburger, but explained my dairy allergy and politely went through my usual requests – no butter on the bun, no cheese on the burger, make sure the burger is cooked with no dairy, etc.  The waitress immediately told me that they “couldn’t do that.”

What?  You can’t stop yourself from slathering butter on the roll?  All of the burgers come pre-packaged with cheese on top?

I was actually shocked because the staff had always cheerfully prepared my dairy-free food in the past.  Did they change their attitude along with their menu?

If you follow me on Facebook or Twitter, then you may have seen this link.  I felt it was worth posting again, as my W(aL)D instincts took over and I ended up tweeting a link to the blog to the people at Applebee’s

@Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” –  What do you have to say for yourself?

&

@Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915

Apparently I got their attention, and they’ve contacted Paul at the Allergy Eats blog. Hopefully they can offer up some sort of formal apology, but more importantly start the steps to put a process in place where they not only recognize people with food allergies (and their families) who might want to dine out and need a safe place to eat, but implement training and procedures to become that dining safe haven.

At any rate, the comments on their blog have blown up, and get more & more interesting with each posting.  (Apparently the AllergyEats Facebook page is kickin’ with comments too.) Some of the stories share are appalling (& remind me of my original Subway-related rant and the recent “dog turd” one).  Thankfully AEPaul doesn’t seem to mind me sticking my proverbial nose into this Applebee’s mess, but apparently I just can’t help myself.  The internet makes it so easy to be crazy and so easy to contact people.  But really, this kind of stuff can’t go unaddressed.  Applebee’s has a responsibility to make it right.

I keep pounding on this, but for next year’s Food Allergy Awareness Week, we need to concentrate less on legislation and government and more on the people who are in a better position to actually do something about it.  I really feel that better accommodations can be made to those with food allergies when it’s consumer driven, versus having to make those accommodations because of government regulations.  Regulations provide no incentive to exceed the guidelines passed along.  Beating the chain restaurant across the street is incentive.  Word of mouth (or free viral social media  advertising) from people with food allergies and their families would be a hell of a boon to any business, and would most certainly generate some positive press.

Please post, re-post, tweet, re-tweet, tumblr, or Vulcan-mind meld this blog or the original blog (or both) to everyone that you can.  Let Applebee’s and other chain restaurants know that this is not cool.

W_a_L_D

  1. @Applebees Check out @AllergyEats, they’re the ones who blogged the situation: http://twitter.com/AllergyEats/status/21397851915
  2. @Applebees Thanks, it wasn’t my experience. I just read about it here: http://bit.ly/9UeUvz
  3. @Applebees Wow – “#foodallergy F-you: http://bit.ly/9UeUvz (via @AiXeLsyD13)” – What do you have to say for yourself?
  4. @negative13 Tuesday is the day for war & law.
  5. @BrandiCarter @subway @subwayfreshbuzz… did the egg whites have any “seafood sub” filling splashed on them?
  6. Amusing McStory from “braincell” who commented about the West Liberty Ave. @McDonalds: http://bit.ly/bQuCWC #McDonalds @Kty_McD @Kim_McD
  7. What kind of sauce would you like to see bottled & sold? http://wp.me/pwqzc-k6 @Arbys @Wendys
  8. @ChickfilA Those little mini sandwiches drive me crazy. If I passed CFA on the way to work, I’d be a much fatter man.
  9. @FoodNetwork any taco without fish or shrimp in it…
  10. @kevinpollak Which one did you get? Cheese Steak, Cappacola, Corned Beef…?
  11. @Bathroom_Reader …are all the noses in the same place?
  12. @SSSUBWAY What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  13. What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  14. @FredSubwayCEO What do you think re #foodallergies, cross-contamination, & lack of good responses from your CS people? http://wp.me/pwqzc-gH
  15. )xxxxx[;;;;;;;;;>
  16. @subwaytechtweet @Subwaydeals What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  17. @TheRealSubman @springfieldsub What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  18. @JohnstownSubway What do you guys think about #foodallergies & cross-contamination? http://wp.me/pwqzc-gH #subway
  19. @SubwayEatFresh … so, do you Tweet at all, or what? http://wp.me/pwqzc-gH

Aller-G’s


…Saw some more cool tweets about allergies today, again from pnutfreeworld.  They all caught my eye, and put me in a slightly better mood.  I’m not allergic to peanuts, but a lot of other people out there are.  I’m allergic to shellfish, and all of us that suffer from severe allergies need to stick together… so I’ve been following allergy issues on the web more & more.  I thought I might share with the hopes that if you’re out there suffering form allergies, and you happen to stumble upon this blog… you’ll know that there’s a bunch of us out here… or if you have a friend or family member that suffers form allergies, this may offer you some insight into their world.

The first one that jumped out at me today, was this one…

Law Makes Allergies a Restaurant’s Responsibility, Too – A Massachusetts Regulation Requires Restaurants to Get Food Allergy Training

If you saw my blog the other day about the two thrilling tweets, this would be the conclusion.  Apparently it passed! I know… this is odd for me to celebrate.  Normally, I’m anti- anything that has to do with making more rules & regulations or expanding government.  But, this just hits too close for me on a personal level to not be behind it.  I just hope they go about it efficiently.

Basically, the law says that if you’re a customer, you need to speak up and inform the restaurant of your allergy, and if you’re a restaurant, it’s your responsibility to have all of your employees trained and certified on allergy safety and cross contamination issues.  I realize that this is not a fool-proof system, and that I don’t even live near Massachusetts, but it gives me hope that other states may one day follow suit.  I now have something concrete to write about to my local politicians… and say “hey, look… they’re doing something that makes sense”.

Sadly, the legislation doesn’t seem to point to chain restaurants… like Subway, where cross-contamination with the seafood sub is a major issue.  It does, however, give me hope that I will someday be able to dine in an upscale restaurant with no abnormal concern for my safety.

If you’ve read my trifecta of tirades on the food industry & cleanliness & allergy issues, (That’s 1, 2, & 3) then you know that there are others out there who think that implementing such training would not only be impractical, but it would be just not done at all or treated like a joke from all concerned parties.  I really, really hope that’s not the case once this is put into effect.  I would hope that this would be an issue that’s handled quite seriously… it is, after all, a life-or-death issue.

The second article’s title made me think, “damn right”…

Food on the road can be a minefield – Taking steps to minimize the risks from allergies

Now, this is from a Canadian publication, and they seem to have a lot more government regulation already… but I don’t really support banning things like they seem to want to do.  Education and training is what we need. This article is a nice list of websites and literature that you can look to for support in dining out while traveling abroad.

I’m going to have to look into these sites a little more, and see if there’s anything worth noting or sharing.

There are two not mentioned in the article that look promising… but they really need their databases updated if they’re going to be useful at all:  Can I Eat There? & Shellfish Free

I’m also hoping UrbanSpoon.com one day makes note of more than just gluten-allergy friendly restaurants… and picks up on the big 8.

This last one is cool on a geek front as well as an allergy front…

Peanut Allergy Blocker On The Way

The concept just blows my mind.  I’ve said before… even if I was given a cure tomorrow, I doubt I’d ever even want shellfish at this point… but at least I’d be able to eat food off of the same grill or out of the same fryer without hesitation or anaphylactic repercussions.

I’ve read a lot about the causes of allergies… and asked a lot of questions of doctors.  It’s amazing how much they don’t know… but this article is very enlightening, and it’s all broken down so it’s easy to understand:

Dr Suphioglu said that the work being done by his team also has potential benefits for all allergy sufferers. “Taking a step further back in how an allergic reaction occurs, we are also carrying out research into how we can prevent the allergen specific antibodies from being produced at all.

“In an allergic reaction, the body produces cell signalling molecules called cytokines to trigger the production of antibodies. If we can neutralise the cytokines involved with the allergic reaction, we can potentially block or reduce the production of the antibodies. In recent preliminary results we have successfully identified a substance that interacts with one of the key cytokines involved in the allergic reaction. We are now assessing the capacity of this substance to block or reduce antibody production in the allergic reaction.”

Dr Suphioglu is confident that his team’s allergy research work will result in better treatments for allergy sufferers. “I believe our research into understanding the molecular and allergenic properties of major peanut allergens together with our work on how to prevent or inhibit allergic reactions will contribute to the development of safer and more effective methods for peanut allergy diagnosis, prevention and treatment as well as benefit sufferers of other allergies.”

I’ve read a bunch of articles pertaining to the links between asthma and dust mite allergies and their relation to the severe shellfish allergies.  It’s really interesting stuff.  I hope all of these studies merge in the near future, and perhaps there will be an end to all my allergy-related rants!