Tag Archives: United States

First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies

Posted on by Standard 2

PNC Park

PNC Park (Photo credit: Wikipedia)

I think I just got a press release.  How neat is that?  Ha ha.  I feel like an official Food Allergy news outlet.

I sure never thought I’d be blogging about baseball.

Please, feel free to pass along all of this information as soon as possible.  August 10th is quickly approaching!

From: Matthew Price <MPrice@ccapr.com>
To: me@my.email.address
Sent: Tuesday, July 31, 2012 1:53 PM
Subject: First-Ever Allergy Awareness Night at PNC Park, Friday, August 10, to Raise Understanding of Life-Threatening Allergies

Dear Eric,

I thought you and readers of your blog might be interested in this story about an upcoming peanut-free baseball game.

The Pittsburgh Pirates can add another tally to the “win” column with a victory for fans with life-threatening peanut allergies when the team hosts its first-ever Allergy Awareness game at PNC Park on August 10, 2012. The game is sponsored by Mylan Specialty L.P.

Baseball games pose a significant challenge for many families living with life-threatening allergies, because many fan-favorite foods, including peanuts, can trigger anaphylaxis, a life-threatening allergic reaction. Food allergies are the most common cause of anaphylaxis and affect about one out of 13 children in the United States. Insect venom, latex and medication can also cause a life-threatening allergic reaction.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

The full press release is copied below for your reference or is available at http://www.prnewswire.com/news-releases/mylan-specialty-lp-partners-with-the-pittsburgh-pirates-to-sponsor-pnc-parks-first-allergy-awareness-night-164421296.html.

Thank you,
Matt
Matthew Price
Chandler Chicco Agency
T. 212.462.8710
F. 212.463.6770
The Holmes Report’s “Healthcare Agency of the Decade”
www.ccapr.com

*******************

Mylan Specialty L.P. Partners with the Pittsburgh Pirates to Sponsor PNC Park’s First Allergy Awareness Night

  Fans with Life-Threatening Peanut Allergies Able to Enjoy Night Out Rooting
for Home Team

BASKING RIDGE, N.J. and PITTSBURGH — The Pittsburgh Pirates are partnering with Mylan Specialty L.P., the fully-integrated specialty pharmaceutical business of Mylan Inc. (NASDAQ: MYL), to host the first-ever Pirates Allergy Awareness night at PNC Park on Friday, August 10. The Pirates will reserve a special area of the ballpark for those who have a life-threatening allergy to peanuts, the most common food allergen among children. The Pirates also will provide tips throughout the game to help their fans be more aware of life-threatening allergic reactions, or anaphylaxis.

“Life-threatening allergies are a growing public health problem, particularly among children and teens. In fact, a recent study shows as many as one in 13 children in the U.S. suffer from a food allergy,” said Heather Bresch, CEO of Mylan Inc. “We are proud to partner with our hometown team to help the people of Pittsburgh and their family members with life-threatening peanut allergies experience the fun and excitement of a night out at the ball park.”

Mylan Specialty L.P. is the official sponsor of the Pittsburgh Pirates’ first Allergy Awareness night at PNC Park to take place at the August 10 game against the San Diego Padres. That night, like every Friday home game is a Free Shirt Friday, during which all fans get a complimentary Pirates T-Shirt, with paid admission. To purchase tickets in the peanut-controlled area for this game, please visit www.pirates.com/allergyawareness or call 1-800-BUY-BUCS.

“We are excited to work with Mylan to ensure increased awareness of this important issue, and to help provide a fun experience at PNC Park for our dedicated fans with life-threatening allergies,” said Pirates President Frank Coonelly. “Pirates baseball is one of the hottest tickets in town and we want to take steps to ensure all fans are able to enjoy the best ballpark in America.”

Throughout the evening, fans will be educated about life-threatening allergies. Because anaphylaxis can happen anywhere and at any time, it is important for everyone to be able to identify and avoid their allergic triggers, recognize anaphylaxis signs and symptoms, and understand how to act quickly and appropriately by seeking emergency care when a life-threatening allergic reaction occurs.  In addition, Pirates coach Mark Strittmatter will present a 30-second video about the risks of life-threatening allergies, and encourage fans to visit www.MyAllergySurvey.com.

Pittsburgh Pirates Allergy Awareness Night At-a-Glance:

WHAT: The Pittsburgh Pirates partner with Mylan Specialty L.P. to host the first-ever Allergy Awareness night at PNC Park.

WHEN: Friday, August 10, 2012 – 7:05 p.m. ET

WHERE: PNC Park, 115 Federal St, Pittsburgh, PA. Click here for directions and parking information.

WHO: Pittsburgh Pirates vs. San Diego Padres.

TICKETS: Order tickets for the peanut-controlled section through 1-800-BUY-BUCS or www.pirates.com/allergyawareness.

About Anaphylaxis
Anaphylaxis is a life-threatening allergic reaction that has many possible triggers, occurs quickly, without warning, and should be treated immediately with epinephrine.Symptoms may include hives or redness of the skin, tightness in the throat, nausea, dizziness, breathing problems and/or a decrease in blood pressure. Anaphylaxis can be caused by triggers such as food, stinging and biting insects, medicines, latex or even exercise.The most common food allergens that can cause anaphylaxis include cow’s milk, eggs, peanuts, tree nuts (walnuts, cashews, pistachios, pecans, etc.), fish, shellfish, soybeans and wheat. Epinephrine is the only first-line treatment for anaphylaxis. Epinephrine is a naturally-occurring hormone, also known as adrenaline, and it should be available at all times to patients at risk. Failure to administer epinephrine early in the course of treatment has been repeatedly implicated with anaphylaxis fatalities.

About Mylan Specialty
Mylan Specialty, a subsidiary of Mylan Inc. (Nasdaq: MYL), is a specialty pharmaceutical company focused on the development, manufacturing and marketing of prescription drug products for the treatment of respiratory diseases, life-threatening allergic reactions and psychiatric disorders. The company puts patients first and facilitates efficient, cost-effective partnerships with customers. For more information, please visit www.mylanspecialty.com.

About Mylan
Mylan is a global pharmaceutical company committed to setting new standards in health care. Working together around the world to provide 7 billion people access to high quality medicine, we innovate to satisfy unmet needs; make reliability and service a habit, do what’s right, not what’s easy and impact the future through passionate global leadership. We offer a growing portfolio of more than 1,100 generic pharmaceuticals and several brand medications. In addition, we offer a wide range of antiretroviral therapies, upon which approximately one-third of HIV/AIDS patients in developing countries depend. We also operate one of the largest active pharmaceutical ingredient manufacturers and currently market products in approximately 150 countries and territories. Our workforce of more than 18,000 people is dedicated to improving the customer experience and increasing pharmaceutical access to consumers around the world. But don’t take our word for it. See for yourself. See inside. mylan.com

SOURCE Mylan Inc.

Venezuelan Summer Pirates

Pittsburgh Pirates (Photo credit: Wikipedia)

Am I an official media outlet now?  Ha ha.  I will do my best to spread the word on my humble little corner of the internet.  I really appreciate Matthew’s taking the time to pass this information along.  I know other ball parks have done similar evenings.  Raising awareness is at times an uphill battle, this is an incredible effort by The Pittsburgh Pirates & PNC Park.

So, how about a no shellfish night?  Ah, I stick to Primanti Bros. inside the parks anyway.

Related Articles

I assure you, I am not McDonald’s.

Posted on by Standard 23

McJokerIt’s happening again.  I still say it’s a fail of smart phones & tablet PC‘s in their navigation of the internet.  At least I hope that’s the problem.  It could just be that some people are really not that bright. Maybe it’s a reading comprehension problem.  They see a post about McDonald’s & complaints and they hit “contact” thinking they’re somehow contacting McDonald’s, blissfully unaware that the url in the address bar is https://aixelsyd13.wordpress.com/contact/ and has nothing to do with McDonald’s.  I’m guessing that this is thanks to Google sending everyone who searches “McDonald’s” & “email” or “complaint” to me.  Maybe the magic words are “McDonald’s” & “Contact”?

Actually, my incredible WordPress site stats show me most of the search terms that people used to land on my blog today.  The culprits are most likely…

  • mcdonalds.customercare@us.mcd.com (3 searches)
  • ella.jones@us.mcd.com (1 search)
  • mcdonalds food tv advertisement (1 search)
  • mcdonalds hand washing procedures (2 searches)

As you’re reading this, can you say it with me?  Seriously, out loud.  Ignore the people around you as they look at you like you’re crazy.  Take a deep breath.  Say it with me:

Eric Carroll (a.k.a. ERiC AiXeLsyD, a.k.a. Waldo Lunar, a.k.a. Bronco Jalapeño) is not McDonald’s.  He does not work for McDonald’s.  Emails sent through the contact form at aixelsyd13.wordpress.com will not reach McDonald’s.  If I contact World (and Lunar) Domination inexplicably thinking that it is somehow related to McDonald’s (or Kmart), I will be publicly ridiculed on the internet.

I may have to put that on my contact page.  I’m guessing you won’t read it anyway if you’re crazy enough to send me an email without really reading anything else on my page.

If the stuff was coming right to my email address, I could almost understand it.  But, this is being typed into (or cut & pasted into) the contact form at my site… which looks like nothing related to anything on any McDonald’s website.  This most recent one is different in that this McDonald’s is apparently delinquent on a payment to a company that cleaned out their most likely disgusting dirty fryer.  This is much more serious than a simple screwed-up order or ignorant employee.  I’ll share it with you…

From: Jane Farrell <janef@malachymechanical.com>
To: █████████████@█████.com
Sent: Wednesday, May 2, 2012 3:08 PM
Subject: W(aL)D Feedback

Name: Jane Farrell
Email: janef@malachymechanical.com
Message / Comment: I sent you a message about Mcdonalds#14518 located at 1101 East Tremont Ave. in the Bronx, N.Y.  We went there to repair their frymaster fryer and they refuse to pay us. You sent me a email on 4/4/12 Ref#8770056 that you would send my letter to the regional office in my area. I haven’t been paid as of yet. I would appreciate it, if you could let me know if the store was contacted. Thank You so much, I do appreciate any help in getting this paid.

Jane Farrell, Malachy Mechanical
How’d you find my blog?:

Time: Wednesday May 2, 2012 at 3:07 pm
IP Address: ##.###.###.##
Contact Form URL: https://aixelsyd13.wordpress.com/contact/
Sent by an unverified visitor to your site.

Insanity.  I had to write back, didn’t I?  Yes.  Yes, I did.  I even decided to offer some help to Jane in perhaps contacting the right person or people on the matter.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
To: janef@malachymechanical.com
Cc: McDonalds.CustomerCare@us.mcd.com; info@mcdonalds.com; ny.14518@us.stores.mcd.com; mcd.14518@us.stores.mcd.com
Sent: Thursday, May 3, 2012
Subject: Re: W(aL)D Feedback [Sorry, I’m not McDonald’s.]

Hello Jane,

Unfortunately you’re mistaken, as you did not contact me earlier.  I am not McDonald’s.  I have simply blogged about McDonald’s & my interactions (or attempted interactions) with them.  For some odd reason, people keep landing on my website and contacting me, thinking that I am McDonald’s.  I assure you, I am not McDonald’s.  I don’t work for McDonald’s.  I don’t represent McDonald’s.  I can’t speak for McDonald’s.  I certainly can’t pay their bills.  I do sympathize with you though, as McDonald’s apparent ineptitude knows no bounds.  I am a blogger who makes light of their insanity with my own.  If you would like to follow my journey, please see the following blog posts.  They will help to prove & reinforce that I am not McDonald’s, and perhaps bring to light your own error in using my contact form instead of reaching out again to McDonald’s.

  • I AM NOT McDONALD’S – Like you, Harmony, Shirley, Amber, & Jeffrey mistook me for McDonald’s.  This post also links to my earlier correspondence with McDonald’s in case you are interested, as well as valid alternatives to actually contact McDonald’s instead of me, because I am not McDonald’s.
  • I’m still not McDonald’s. – I inform Harmony, Shirley, and Amber that I’m not McDonald’s.  Harmony remains unconvinced.  I unintentionally angered local McManager, Scott Kausky.
  • OK, maybe I am McDonald’s? – Harmony’s husband steps in to assure me that I am indeed McDonald’s, even though though I am clearly not.  Mr. Kausky calms down.  I create some graphics proving that I am indeed not McDonald’s, & I share a McAdventure.
  • s,pןɐuopɔɯ ʇou ɯɐ ı – Really.  I laid it all out one last time for Harmony & her McHusband.  They never responded after this.  Perhaps they finally got the message?  I disclose more McDonald’s contact options, as I am not McDonald’s and contacting me does nothing but further amusement for myself & my readers.
  • McConsistency is Key. – Apparently despite all the other blog posts, I’m still the place to go to complain about McDonald’s.

A bonus post, somewhat related:

A super-special extra bonus post:

  • I’m not Kmart. – While I’m not McDonald’s, I’m also not Kmart.  Perhaps McDonald’s customers & Kmart shoppers are the same demographic?

Perhaps you’re not interested in my blogs, but in exchange for you taking the time to read them I am prepared to help you in your plight for payment.  I have researched several ways for you to contact McDonald’s, none of which are the contact form located at my website.  Let us go through them together:

I hope that I have been able to provide some clarity, amusement, and even some actual help today (even though I am not McDonald’s).  Good luck in your quest, this is most certainly more annoying than the usual lack of ketchup packets or pattyless burger!  Have a nice day.

I am not McDonald’s,
-Eric Aixelsyd
World (and Lunar) Domination

Do you think she’ll write back?

Frymaster Fryer

Frymaster Fryer

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Bronco Scores Again!

Posted on by Standard 9

Well, I didn’t get Jalapeño Bites back at Arby’s yet, but I did answer a tweet from Radio Shack… and it got me a free T-shirt and some moral support for the cause!  Messing around on Twitter & insanity are well rewarded these days, I guess.

https://twitter.com/#!/RadioShack/status/190424115423887361
https://twitter.com/#!/Bronco_Jalapeno/status/190425836485218304
https://twitter.com/#!/RadioShack/status/190454336034308097

I DM’ed them and told them of me real name and my cause.  I think more companies are engaging people personally & directly with Twitter like this, and it’s a great thing.  Who doesn’t like free stuff?

Today the mailman delivered some goodies…

Bronco Jalapeño wins a Radio Shack T-shirt!

Free stuff!

The card s pretty cool too!

Eric, While this shirt can't replace Arby's jalapeño poppers, we hope it comforts you through your withdrawal. Thanks for tweeting at us and for being a fan. Tweet us a pic of your new duds when your shirt gets there. Thanks again! - Billy

@Bronco_Jalapeno #ThanksRadioShack...? Yes, yes he does.

Hilarious.  How fun is that?  I do need some soldering stuff, I guess it’s off to Radio Shack for the stuff next time I need it!  (I might get a couple of capacitors to mess around with.)

So, thanks to Radio Shack for being cool, for the laugh, & for the T-shirt!

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I need something to put my junk in.

Posted on by Standard 6

So, recently I’ve been thinking about getting some sort of messenger bag to keep some stuff in.  Let the jokes begin.  I know I have made fun of the vaunted murse before.  Hipsters everywhere would have admonished my belittling of their manbags.

Jim Dunlop Tortex Fin Pick 1.14mm (Purple)I just have too much stuff in my pockets.  Here’s an inventory for you right now…

I’ve also been carrying around my leather coat that’s like my own personal medicine cabinet.  It’s too hot to be carrying around a leather jacket, and the stuff is too bulky for hoodie pockets.  (It’ll be too hot to wear those soon, too.)  It usually has…

  • Daily stomach medicine
  • “Calm down if I need it” medicine

And right now some…

This is clearly getting out of hand.  I’m not sure what to do, but I need to do something.  There’s an old Dennis the Menace cartoon (or the TV show or a movie) where he empties his pockets and it’s a never-ending pile of stuff.  I feel like that, without the slingshot or overalls.

I joked with my wife one night that I needed a purse to keep all my stuff in.  Then I kept thinking that it might not be a bad idea to get a bookbag or something.  I have a nice backpack for the laptop… but I don’t have the need to carry the laptop anywhere daily.

I did take the discussion to Twitter, and gained encouragement from @allergicgirl, @VickysMama & @kyledine.

https://twitter.com/#!/kyledine/status/191867530833428481
https://twitter.com/#!/kyledine/status/190908291054977024
https://twitter.com/#!/allergicgirl/status/190866006305013760
https://twitter.com/#!/allergicgirl/status/191142565410635777

I feel like if I had a backpack, I’d be obligated to fill it with stuff.  I could fill a messenger bag with a bunch of stuff easily.  A multi-tool, an mp3 player, maybe a tablet & more pens.

I could get a small one, like Indiana Jones.  I fear I’d look more like Alan from The Hangover.  Big?  Small?  Leather?  Suede?  Canvas?  Nylon?  Patches?  No Patches?  (I could go the safety-pin, 1″ button, patch route.)  So many decisions.

Perception vs. Reality?

Perception vs. Reality?

My wife, Bethany, seems to think I won’t carry it, might lose it, or that the infatuation would quickly wear off.  Maybe she just doesn’t want  a husband that carries a purse?

I don’t see the fanny pack or those epi pen belt holders as an option.  Maybe a leg one?  And maybe a small pill box?

What do you think?

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Bronco Jalapeño Rides Again!

Posted on by Standard 20

So my friends, Arby’s is true to their word.  They said they’d send me some Bronco Berry Sauce, and they sure did.  (By the way, Bronco Jalapeño is my thinly veiled alter ego in case you haven’t been following along.)

https://twitter.com/#!/Arbys/status/184987918207680513

I walked into the house today and saw this rather large box on the couch where I normally sit.  My wife had arrived home a little while earlier, and brought it inside.  FedEx dropped it off on the front porch earlier in the day.

I saw my name, then the Arby’s logo, and I could hardly contain my excitement.

A case of Arby's Bronco Berry Sauce

...For me?

I mean, I thrive on the ridiculous, and this is most certainly ridiculous.  This couldn’t be a box full of Bronco Berry Sauce, could it?  Indeed, it could.  Absolutely ridiculous.  Personal supply?  I mean, I like to eat but…

240 Packs of Bronco Berry Sauce!

Yee-haw!

That is a whole lot of horses and berries!  Well, it would be… if Bronco Berry Sauce actually contained any broncos or berries.  The label on the box says that it’s 240 1.5 oz. containers of this decadently delightful dip.  It also contained this lovely letter…

Dear Mr. Carroll, Your voice has been heard! Believe me; no one takes sauces more seriously than Arby's. And, we know how a craving for our succulent Bronco Berry Sauce can send a person over the edge when they can't get their fix. So, never fear. Arby's Bronco Berry Calvary has personally secured a box of the top-secret sauce just for you. Think of it as your own personal stash to satisfy that craving whenever and wherever it hits you. Now, we know that your demands also included bringing back Jalapeno Bites to the Pittsburgh area. And, as you uncovered, restaurants in each market determine whether to serve the fiery goodness of Jalapeno Bites or the equally as delicious Loaded Potato Bites. While we cannot reverse the "Bites" decision at this time, we have shared your passion for the pungent peppers with the Marketing Team. We hope that our small gesture has eased your pain and that you will reconsider your sauce sit-in. Sincerely, Hala Moddelmog President

Hala Moddelmog

Hala Moddelmog, President of Arby's

A letter from the President of Arby’s?  Hala Moddelmog rules.  I mean, I don’t see the presidents of McDonald’s, Wendy’s, or Pizza Hut responding to a crazy person on the internet with such individually directed kindness & generosity.

I’m obviously going to need help finishing this case.  It expires in June, so I highly doubt we can get through it all.  Want some Bronco Berry Sauce?  I’m willing to share what is now a rarity in our region.

I’m saddened by the news that Jalapeño Bites won’t be returning to Arby’s in Pittsburgh any time soon, but I do believe that my emails have actually been passed along.  I will pass on the Occupy Arby’s sauce sit-in.  But I still may write a song, even if no one helps me.

Perhaps the song will be the thing that puts our market managers and the marketing team over the edge.  I’ll have to write to my new friend Ms. Moddlemog, and see exactly where to direct my comments.

I almost want to build something out of them.  It looks like 1 or 2 popped (or was squeezed) open, but it’s an acceptable loss.  I mean, it was free.  We had some Bronco Berry Sauce tonight with a few Tyson chicken tenders for dinner in lieu of boring old bottle barbecue sauce.

Bronco Jalapeño’s appetite may be satisfied for now, but my quest is not over.  Arby’s in Pittsburgh, are you listening?  Bring back the Jalapeño bites!  This potato bite shenanigans is just that, shenanigans.

To follow the story from the start, check out these posts:

  1. Arby’s :: Bronco Berry Sauce®
  2. OCCUPY ARBY’S
  3. You may call me… “Bronco Jalapeño”
  4. Conflicting Information from Arby’s… (Help Bronco Jalapeño write a song!)
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Onlywatchthebandwithaguy(orgirl)thatIknowinit-itis

Posted on by Standard 4

This ties in with an earlier blog post.  I’m just trying to figure out how to reach people.  When people who have never heard of us catch us play, we generally have people coming up to say they dig it. It’s a good feeling.  I’d like it to happen more often because I think the band is doing a fun thing, and I’d like more people to share in the fun.

Getting people to come out in the first place is one struggle.  Getting yourself in front of an audience that’s already there is another struggle.  Getting people to watch you once they’re there seems to be an entirely different struggle.

We'd like to thank Bobby for coming out tonight!

Has this ever happened to you? Yes, it has.

Lately I’ve seen a trend of bands telling people saying “hey we’re 1st, come early” or “hey we’re last, come late” then their fans show up for just them & don’t bother to check anyone else out.   I generally tell people to come for the whole show & check out the other bands.  We try to book shows with bands we dig, just for this reason.

Spider-\m/an

Spider-Man :: This has nothing to do with anything other than the fact that I found it hilarious.

I hate to come of as a whiner, and I know I will to some readers.  I’m just trying to express my frustrations, and this blog is a forum for just that.  In fact, it’s my forum for just that.  I’m trying to work it out for myself & to possibly get some insight from other local (and some not so local) musicians.

In fact, I think I have ranted about this very topic online before, maybe just a similar one… but I can’t seem to find it anywhere.

I also don’t want to dismiss the people that come see us at just about every show.  Your presence is incredibly important to us, and we value it.  We just want some more people there to watch with you, and we don’t want things to get stale where you’re seeing the same show over & over.  Even if you’ve only caught us once, or if you’ve bought a T-shirt, or told us you liked a video online… you are awesome and we truly appreciate your support & attendance.

I recently saw the worst case ever of this crazy only-watch-the-band-with-a-guy-I-know-in-it thing going on.  We played a show where people watched the band they came to see, then just absolutely bailed.  Not even the bands stuck around to check out the other acts, one of which was a touring act & the reason we were all playing the show.  It’s disrespectful.  I get that stuff comes up, & sometimes you need to go.  It happens.  Sometimes there’s burnout.  Sometimes there’s arrogance.  Sometimes there are good reasons.  Sometimes you’re just being ignorant.

I know personally that a bunch of people from my wife’s family came out to a show at a bar once where my wife & I absolutely love the wings.  We had told everyone how cool the place was, they all decided to come to the ‘Burgh to eat some legendary wings & watch my band play… killing 2 birds with one stone.  They sat through one band that everyone liked, then through a 2nd band that was just absolutely awful… one member was so drunk and/or high that he would strum the guitar and look down at it dazed for a minute or so while apparently hearing stuff that none of the rest of us could.  This was all endured just to see us play.  The place was packed all night, the bands & their fans watched each other, and everyone had a good time.

Not to judge a book by its cover, but I all kinds of judged books by their covers the other night and I hit the nail on the proverbial head.  A quick scan of the room revealed some crazy demographics.  More specifically a bunch of old people trying to look cool and standing on tippy-toes watching their kid play with no general comprehension of what was going on up on the stage or around them.  If I’m calling them old, you know they were old.  We knew these were parents, aunts, uncles, and neighbors… and they were going to split as soon as their kid’s bands was done.  Boy, did they ever.  If it was a cartoon, there would have been a cloud of dust & a cartoon noise.  Whoop!

It must be happening everywhere because the touring band had it written into their contract that they weren’t to be slated to play last on any of their shows.  You can’t blame them.  You tour to build support for your album, and if no one sees you play, no one’s going to buy your album or you merch or come see you the next time you roll through town.  We took the cleanup/closer spot because none of the other bands would.

Do you know what it's like to be on the bill and to play for fifteen minutes and the only people there to see you are the other bands and their girlfriends? Don't talk to ME about Rock n' Roll! I'm out there in the clubs and on the streets and I'm living it! I AM ROCK N' ROLL!

Do you know what it's like to be on the bill and to play for fifteen minutes and the only people there to see you are the other bands and their girlfriends? Don't talk to me about Rock n' Roll! I'm out there in the clubs and on the streets and I'm living it! I AM ROCK N' ROLL!

We didn’t help their cause because we apparently weren’t a draw either.  We watched the touring band, & they watched us.  The handful of people that came to see us were there for all of the sets that night… and the show started an hour or so later than it was supposed to.  It was awesome that the touring band actually stuck around to see us play.  I’m sure on the road they’ve seen crappy band upon crappy band night after night… but it was an unparalleled show of respect for us, and assured us that the sound guy & doorman had to stick around until we were done.  Ha ha.

My boyfriend's lame-ass band... live at the Radisson

Playing their new hit, ''Girl Girl Girl''!

Well, there were more people there to watch us… since it was a rare all-ages gig for us, we had an under-ager and her mom eager to see us… we were told we’d be rocking about 8:00pm.  We eventually went on much much later, way past the under-ager’s bed time.  So, two people who bought tickets & came out expressly to see us had to leave early and were unable to see us because of all the ridiculousness and shuffling.  Then the dozens of people who came out to see the other bands watched them then left.  Immediately.

The Sitter

Try as he might, Jeremy could just not meditate in front of a stereo. Live music is the only way to go.

It would be nice to say that whoever sold the most tickets had to go last… but then again, they did sell a lot of tickets, so that has a certain amount of pull as far as when you want to go on.

I didn’t hear any of the opening bands even mention the touring band… the headlining band that (again) we were supposed to be there in support of.

Before you say that my band sucks (you’re certainly entitled to your opinion), I’ll say that no one who left early would know, because they didn’t even give us a chance.  I’d rather clear the room myself than have it cleared for me.  How do you expose people to your live show, if the people in the place don’t even stick around for one song?

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Conflicting Information from Arby’s… (Help Bronco Jalapeño write a song!)

Posted on by Standard 8

So, on one hand… Arby’s is trying to placate the great Bronco Jalapeño with the promise of personal gain.  I think.  They don’t flat-out say that, but that’s what I read from it.  What do you think?

http://twitter.com/#!/Bronco_Jalapeno/status/184273238875062273

http://twitter.com/#!/Arbys/status/184282918540165121

http://twitter.com/#!/Bronco_Jalapeno/status/184345272032305152

Arby's

Arby's

So they intend to silence the great Jalapeño with a free sample or some coupons?  Perhaps with just their word?  I have not received a reply to the tweet yet… and I’m not sure how they would send a supply of Bronco Berry Sauce as I don’t think Bronco Jalapeño has an address… unless they know that I am Bronco Jalapeño… (which isn’t too hard to figure out) but then again I don’t remember if I provided my address in their contact form, and they haven’t reached out to ask me for it.

On the other hand, I received this email…

From: “customerservice@arbys.com” <customerservice@arbys.com>
To: me@my.email.address
Sent: Tuesday, March 27, 2012 10:20 AM
Subject: Customer Feedback #474233

Dear Mr. Carroll,

Thank you for your comments regarding our Bronco Berry Sauce.  Our customer’s input and comments are always welcome and very important to us. We use this information to guide the decisions we make about our brand and our products. We have shared your comments with our Menu and Product Development team for future consideration. Also, Bronco Berry sauce is not available for retail sale.

 If you have any additional questions you can give us a call at 800-599-2729.

 Thank you again.

 Sincerely,
Arby’s Customer Relations

Allow me to translate a few key lines…

Arby's

No hat is too big for Bronco Jalapeño!

“We have shared your comments with our Menu and Product Development team for future consideration.” means a couple of things:

“We’ve shared your comments” means that it’s off of their collective customer service desk, so they consider the issue resolved, and can blame any further lack of progress or answers solely on the “Menu and Product Development team.”

“For future consideration” means I won’t get a reply from them either, and this will most likely go ignored, completely negating the statements “Our customer’s input and comments are always welcome and very important to us. We use this information to guide the decisions we make about our brand and our products.”

Perhaps I’m too cynical.

“Also, Bronco Berry sauce is not available for retail sale” means “too bad for you!”

Oddly (or perhaps not), the # 474233 indicates a second query when I still have no answer to the first… # 473197.

I’m not sure if Arby’s communicates well internally…

https://twitter.com/#!/AiXeLsyD13/status/184270277780307968
https://twitter.com/#!/Arbys/status/183361352306405376
https://twitter.com/#!/Arbys/status/183361594863005696

So I’m not sure what’s up there.

While we wait for clarification, will you help Bronco Jalapeño write a song?

https://twitter.com/#!/Bronco_Jalapeno/status/184273238875062273
https://twitter.com/#!/Bronco_Jalapeno/status/184274132156944384
https://twitter.com/#!/Bronco_Jalapeno/status/184345954655285248

It can be a protest song, maybe an old west ballad folk-type thing.

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You may call me… “Bronco Jalapeño”

Posted on by Standard 16

So, Arby’s never did respond.  It’s been over a week.

From: Eric <me@my.email.address>
To: “customerservice@arbys.com”
Sent: Wednesday, March 21, 2012
Subject: Re: Arby’s Feedback #473197

Hello friends,

It’s been a week, and I haven’t heard back from my feedback submission…  #473197.

Any hope of some answers?

Thanks,
-Eric
.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

I did get this engaging missive after I inquired about a response using my trusty tracking number…

From: “customerservice@arbys.com” <customerservice@arbys.com>
To: me@my.email.address
Sent: Wednesday, March 21, 2012
Subject: Arby’s Feedback #473197 Follow-Up

Dear Arby’s Guest,

This e-mail is related to your feedback tracking number 473197.

In order to better serve our customers, we would like to know if you have been contacted by a representative of Arby’s in our efforts to resolve your issue or answer your question.

We appreciate your comments and will use them to improve the overall experience of our customers at our restaurant.

Sincerely,
Arby’s Guest Feedback Team

So I wrote back (again)…

From: Eric <me@my.email.address>
To: “customerservice@arbys.com” <customerservice@arbys.com>
Sent: Wednesday, March 21, 2012
Subject: Re: Arby’s Feedback #473197 Follow-Up

Hello,

I have not been contacted.  That’s why I wrote again.  Should I include a copy of my 1st email?

Thanks,
-Eric
.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Is it just me, or was the purpose of my original email to state that I had not yet received a reply?  Yet, that asked me if I had received a reply?  Are you even reading these emails, Arby’s?

And that (of course) has gone unanswered again.

I even tried Wendy’s because they once owned part of Arby’s…

From: “Domyan, Amanda”
To: “me@my.email.address” <me@my.email.address>
Sent: Wednesday, March 21, 2012
Subject: arbys

Eric,

 I’m sorry they have not responded to you, but Wendy’s and Arby’s are actually not joined together any longer.  We separated about 3 years ago.

 Amanda Domyan

Consumer Relations
One Dave Thomas Blvd.
Dublin, OH 43017
614.764.6800 (Office)
Amanda.domyan@wendys.com

Obviously no help there.

This is what happens when I think out loud, or in type…

https://twitter.com/#!/AiXeLsyD13/status/183032227028926464

https://twitter.com/#!/AiXeLsyD13/status/183032573079982080

Heh. Yeah. @Bronco_Jalapeno was born.

https://twitter.com/#!/Bronco_Jalapeno/status/183038291052986368
https://twitter.com/#!/Bronco_Jalapeno/status/183038412197081090
https://twitter.com/#!/Bronco_Jalapeno/status/183038454639239169
https://twitter.com/#!/Bronco_Jalapeno/status/183038681756610560
https://twitter.com/#!/Bronco_Jalapeno/status/183038762043965440
https://twitter.com/#!/Bronco_Jalapeno/status/183038807271153664
https://twitter.com/#!/Bronco_Jalapeno/status/183038854368985090
https://twitter.com/#!/Bronco_Jalapeno/status/183038888271544321
https://twitter.com/#!/Bronco_Jalapeno/status/183038933083500545
https://twitter.com/#!/Bronco_Jalapeno/status/183038979849990144
https://twitter.com/#!/Bronco_Jalapeno/status/183039017254785025
https://twitter.com/#!/Bronco_Jalapeno/status/183039099576393728
https://twitter.com/#!/Bronco_Jalapeno/status/183039128382869504
https://twitter.com/#!/Bronco_Jalapeno/status/183039215775383552
https://twitter.com/#!/Bronco_Jalapeno/status/183039233336942593
https://twitter.com/#!/Bronco_Jalapeno/status/183039267679911936
https://twitter.com/#!/Bronco_Jalapeno/status/183039349972156416
https://twitter.com/#!/Bronco_Jalapeno/status/183039395258048513
https://twitter.com/#!/Bronco_Jalapeno/status/183039428925722625
https://twitter.com/#!/Bronco_Jalapeno/status/183039579039862784
https://twitter.com/#!/Bronco_Jalapeno/status/183039602842542080
https://twitter.com/#!/Bronco_Jalapeno/status/183039643892187136
https://twitter.com/#!/Bronco_Jalapeno/status/183039675370450944
https://twitter.com/#!/Bronco_Jalapeno/status/183039850092564480

https://twitter.com/#!/Bronco_Jalapeno/status/183040607328018433

This is America, where the crazy vocal fringe minority gets their way.  Let’s get this done, OK?

Arby's Sign

If the sign says it's delicious, it must be delicious... Right?

https://twitter.com/#!/Bronco_Jalapeno/status/183195389812412418

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Do(ugh)nut Despot Docility

Posted on by Standard 14

Well, Krispy Kreme wrote back.  No doubt they believe that I’m absolutely undeniably insane at this point, but they thankfully decided to humor me anyway.  Here’s what I sent them…

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Wed, Feb 15, 2012
Subject: Re: Case #1099627
To: krispykreme@casupport.com

Aloha Lyndon,

Thank you for your swift reply!  Hopefully Krispy Kreme is able to rebound to the Pittsburgh area, and stay a little longer this time.  It’s curious that you blamed the franchisees for wanting to get into other business ventures, yet I read an article on CFO.com from 2005, detailing corporate buybacks.  I’m not sure, but was that around the time when Krispy Kreme left the area?

I have used the store locator at KrispyKreme.com to determine that the Krispy Kreme closest to me is all the way down in Washington County.  This is too far away from me to take a chance on making a run hoping to get hot fresh donuts.

I’d like to resubmit my earlier message, with unanswered questions highlighted, and perhaps I’ll add some more that have cropped up after that.  I hope that you (or someone at Krispy Kreme) has the time someday to come up with some responses.

Greetings Doughnut Despots,

I’m writing to ask you what happened.  Occasionally I get an email reminding me to visit a Krispy Kreme, and I think to myself “yeah, that’s a good idea.”  Sadly, there are no Krispy Kremes around any more.  I remember the stir of excitement when you first came to the area many years ago.  I believe it was even a news story… “Pittsburgh is getting Krispy Kreme!”  The fervor for hot fresh donuts was palpable.  The neon sign beckoning me in for a visit worked on several occasions when I wasn’t even craving donuts.  I’d generally come in to buy a Boston cream donut & an iced tea or chocolate milk… all because of that glowing invitation.  I always loved the retro decor, the smell, and the ability to see the magical doughnut making process.  You quickly dispatched with local competition.  Dunkin Donuts most decidedly took a hit, and you wiped out some of the local weird places like Donut Connetcion and Mister Donut.

Then, you pulled out like an occupying force ordered home.  There’s hardly a trace of Krispy Kreme left in Southwestern Pennsylvania.  I’ve noticed a lot of area locations like Greensburg, Pleasant Hills, and Monroeville are now Chick-fil-A restaurants, and a still-empty Krispy Kreme building sits as a shell of sadness in Robinson Township.  I remember the “remodeling / be back soon” sign hung for years before someone just gave up.  I mean, I absolutely love all the full service Chick-fil-A locations, but I also like hot fresh donuts every once in a while.  You used to be in several Sheetz locations, but now I think they mostly receive their donuts from somewhere else.  Plus, they’re not exactly hot n’ fresh there.

Remaining on your email list has become simply receiving an occasional taunt for something I can’t have.  Perhaps I should unsubscribe?

Dunkin Donuts seems to be making a rebound, and I must confess that I find their Boston cream (Boston creme?) offering to be a much fuller, larger, and more satisfying confectionery treat.  But, they don’t lure me in with a hot fresh free delicious donut, and I can’t watch them being made.  (Is it doughnut, or donut?) There’s also a killer “mom n’ pop” donut shop that’s a bit of a hike for me, but worth the trip… Big Daddy’s Donuts.

The truth is… I miss you, Krispy Kreme.  Do you have plans to come back to the area with hot fresh goodness?  Are you going to make me drive all the way to Washington county to get a doughnut & take a chance on the hot light being on?  Why did all of the area locations shut down?  Were you muscled out by local donut barons?  Did too many yinzers line up for free doughnuts and not actually buy anything?  Did Sheetz want too much too soon?  Did people go on diets or realize that too many donuts are a bad thing?  Was you plan all along to wipe out local donut shops and leave the area starved of donuts because of the high geographical rate of diabetes, thus ensuring better health for the population of the Pittsburgh area?  I need (and feel that I deserve) some answers, my friends.  What happened?  Please don’t brush me off with the standard, “it’s not you, it’s us.”  I need some concrete reasons.

Thank you for your time, I hope you’re doing well.  I’m sure you’re as hot n’ fresh as always… just not for me.

Hungrily Yours,
-Waldo Lunar

Well, there it is.  And here are more that I have thought of since…

  • Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream?
  • What’s the difference between Cream and Creme?
  • Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding?
  • Is it “donut” or “doughnut”?
  • Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme?
  • What’s your favorite doughnut?

Thank you once again for your time & assistance in satisfying my inquisitive nature.

Aloha,
-Waldo Lunar

Here’s what they sent back…

From: <krispykreme@casupport.com>
Date: Wed, Feb 15, 2012
Subject: Case #1099627
To: world.and.lunar.domination@gmail.com

Dear Mr. Lunar,

Thank you for your email regarding your questions about Krispy Kreme. We appreciate the opportunity to assist you. I have provided the answers to the questions that you have asked, I hope you find this information helpful.

– Why do you spell Krispy Kreme with K’s?  Why not Crispy Creme or even Crispy Cream? Krispy Kreme is spelled with the K’s simply to be different and stand out.

   – What’s the difference between Cream and Creme? There is no difference between the two words, “cream” is the American pronunciation and “crème” is the French pronunciation.

   – Why don’t you call a Boston Cream doughnut Boston Creme?  Why is it Custard-filled?  Is the Custard just pudding? It’s just the spelling we used for that doughnut. It can be filled with chocolate frosting, creamy vanilla, or custard filling. The custard filling is the same as the Bavarian crème filled, it’s just a different name.

   – Is it “donut” or “doughnut”? Either way is fine, “donut” is just the shortened form of “doughnut”.

   – Why spell “doughnut” in long form, yet blatantly disregard spelling in Krispy Kreme? Again, you can spell “doughnut” either way you would like. We just choose to spell it the old-fashioned way.

   – What’s your favorite doughnut? My favorite is the Original Glazed doughnut.

Pertaining to the inquiry of the 2005 article that you have provided us, we have no privy to this information here at Krispy Kreme Customer experience. We apologize for any inconvenience that this may cause you.

Best regards,

Lyndon Palmer
Krispy Kreme Customer Experience
www.krispykreme.com

Insanity.  Absolute insanity.  But, they did answer all of my questions.  Well, all of the new ones anyway.  They artfully dodged the highlighted paragraph o’ questions for a second time.  Should I send a follow-up?  Maybe I will drive to Washington to get a doughnut one of these days.

English: Krispy Kreme delivery truck.

Unless I can get them to deliver...

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