Tag Archives: McSucks.com

I assure you, I am not McDonald’s.

Posted on by Standard 23

McJokerIt’s happening again.  I still say it’s a fail of smart phones & tablet PC‘s in their navigation of the internet.  At least I hope that’s the problem.  It could just be that some people are really not that bright. Maybe it’s a reading comprehension problem.  They see a post about McDonald’s & complaints and they hit “contact” thinking they’re somehow contacting McDonald’s, blissfully unaware that the url in the address bar is https://aixelsyd13.wordpress.com/contact/ and has nothing to do with McDonald’s.  I’m guessing that this is thanks to Google sending everyone who searches “McDonald’s” & “email” or “complaint” to me.  Maybe the magic words are “McDonald’s” & “Contact”?

Actually, my incredible WordPress site stats show me most of the search terms that people used to land on my blog today.  The culprits are most likely…

  • mcdonalds.customercare@us.mcd.com (3 searches)
  • ella.jones@us.mcd.com (1 search)
  • mcdonalds food tv advertisement (1 search)
  • mcdonalds hand washing procedures (2 searches)

As you’re reading this, can you say it with me?  Seriously, out loud.  Ignore the people around you as they look at you like you’re crazy.  Take a deep breath.  Say it with me:

Eric Carroll (a.k.a. ERiC AiXeLsyD, a.k.a. Waldo Lunar, a.k.a. Bronco Jalapeño) is not McDonald’s.  He does not work for McDonald’s.  Emails sent through the contact form at aixelsyd13.wordpress.com will not reach McDonald’s.  If I contact World (and Lunar) Domination inexplicably thinking that it is somehow related to McDonald’s (or Kmart), I will be publicly ridiculed on the internet.

I may have to put that on my contact page.  I’m guessing you won’t read it anyway if you’re crazy enough to send me an email without really reading anything else on my page.

If the stuff was coming right to my email address, I could almost understand it.  But, this is being typed into (or cut & pasted into) the contact form at my site… which looks like nothing related to anything on any McDonald’s website.  This most recent one is different in that this McDonald’s is apparently delinquent on a payment to a company that cleaned out their most likely disgusting dirty fryer.  This is much more serious than a simple screwed-up order or ignorant employee.  I’ll share it with you…

From: Jane Farrell <janef@malachymechanical.com>
To: █████████████@█████.com
Sent: Wednesday, May 2, 2012 3:08 PM
Subject: W(aL)D Feedback

Name: Jane Farrell
Email: janef@malachymechanical.com
Message / Comment: I sent you a message about Mcdonalds#14518 located at 1101 East Tremont Ave. in the Bronx, N.Y.  We went there to repair their frymaster fryer and they refuse to pay us. You sent me a email on 4/4/12 Ref#8770056 that you would send my letter to the regional office in my area. I haven’t been paid as of yet. I would appreciate it, if you could let me know if the store was contacted. Thank You so much, I do appreciate any help in getting this paid.

Jane Farrell, Malachy Mechanical
How’d you find my blog?:

Time: Wednesday May 2, 2012 at 3:07 pm
IP Address: ##.###.###.##
Contact Form URL: https://aixelsyd13.wordpress.com/contact/
Sent by an unverified visitor to your site.

Insanity.  I had to write back, didn’t I?  Yes.  Yes, I did.  I even decided to offer some help to Jane in perhaps contacting the right person or people on the matter.

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
To: janef@malachymechanical.com
Cc: McDonalds.CustomerCare@us.mcd.com; info@mcdonalds.com; ny.14518@us.stores.mcd.com; mcd.14518@us.stores.mcd.com
Sent: Thursday, May 3, 2012
Subject: Re: W(aL)D Feedback [Sorry, I’m not McDonald’s.]

Hello Jane,

Unfortunately you’re mistaken, as you did not contact me earlier.  I am not McDonald’s.  I have simply blogged about McDonald’s & my interactions (or attempted interactions) with them.  For some odd reason, people keep landing on my website and contacting me, thinking that I am McDonald’s.  I assure you, I am not McDonald’s.  I don’t work for McDonald’s.  I don’t represent McDonald’s.  I can’t speak for McDonald’s.  I certainly can’t pay their bills.  I do sympathize with you though, as McDonald’s apparent ineptitude knows no bounds.  I am a blogger who makes light of their insanity with my own.  If you would like to follow my journey, please see the following blog posts.  They will help to prove & reinforce that I am not McDonald’s, and perhaps bring to light your own error in using my contact form instead of reaching out again to McDonald’s.

  • I AM NOT McDONALD’S – Like you, Harmony, Shirley, Amber, & Jeffrey mistook me for McDonald’s.  This post also links to my earlier correspondence with McDonald’s in case you are interested, as well as valid alternatives to actually contact McDonald’s instead of me, because I am not McDonald’s.
  • I’m still not McDonald’s. – I inform Harmony, Shirley, and Amber that I’m not McDonald’s.  Harmony remains unconvinced.  I unintentionally angered local McManager, Scott Kausky.
  • OK, maybe I am McDonald’s? – Harmony’s husband steps in to assure me that I am indeed McDonald’s, even though though I am clearly not.  Mr. Kausky calms down.  I create some graphics proving that I am indeed not McDonald’s, & I share a McAdventure.
  • s,pןɐuopɔɯ ʇou ɯɐ ı – Really.  I laid it all out one last time for Harmony & her McHusband.  They never responded after this.  Perhaps they finally got the message?  I disclose more McDonald’s contact options, as I am not McDonald’s and contacting me does nothing but further amusement for myself & my readers.
  • McConsistency is Key. – Apparently despite all the other blog posts, I’m still the place to go to complain about McDonald’s.

A bonus post, somewhat related:

A super-special extra bonus post:

  • I’m not Kmart. – While I’m not McDonald’s, I’m also not Kmart.  Perhaps McDonald’s customers & Kmart shoppers are the same demographic?

Perhaps you’re not interested in my blogs, but in exchange for you taking the time to read them I am prepared to help you in your plight for payment.  I have researched several ways for you to contact McDonald’s, none of which are the contact form located at my website.  Let us go through them together:

I hope that I have been able to provide some clarity, amusement, and even some actual help today (even though I am not McDonald’s).  Good luck in your quest, this is most certainly more annoying than the usual lack of ketchup packets or pattyless burger!  Have a nice day.

I am not McDonald’s,
-Eric Aixelsyd
World (and Lunar) Domination

Do you think she’ll write back?

Frymaster Fryer

Frymaster Fryer

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McConsistency is Key.

Posted on by Standard 5

Recently for lunch, I had a reconstituted-onion & cheese sandwich from McDonald’s with a little bit of beef on it.  It was extra special because it was pressed.  It was not like a panini press with grill lines, but more like someone sat on it.  There were also pickles stacked on top of each other, sticking out of the side.  Very artful & creative!

This wasn’t even from the West Liberty location.

I recently had a friend send one of his friends’ McTale-of-woe to me, because I have apparently become some sort of authority on all things wrong with McDonald’s customer service.

The reason I told of my recent adventure in lunch, is that it fits with the tale as told by someone who wishes to remain nameless, blameless, & shameless:

From: Pattyless Sandwich
Date: Wed, Sep 28, 2011 at 9:29 AM
Subject: The Day McDonald’s Shit All Over My Good Time
To: The Hamburglar

On Sept. 27, 2011 I went through the drive thru at McDonald’s on Mt. Lebanon Blvd. in Castle Shannon, PA. I ordered a number 4 (two cheeseburgers), and I asked for no onion. When I got back to my friends house and we started eating I noticed that the sandwich looked really thin but I just figured it was smashed down a little more THAN NECESSARY so I bit in anyway. As I was chewing, I realized something wasn’t right about what was being smashed around in my mouth. I set my sandwich down and removed the top part of the bun to see the following: slice of cheese on the bottom half of the bun, pickles, ketchup, and mustard. Yes, that is correct, there was no meat on the sandwich. Luckily I had another sandwich, that in fact had the patty, to eat, but they put onions on it. The only thing I asked them to void. Now I understand work is work and if you have a job to live then that is fantastic, but to be the person to put the burgers together at McDonald’s, I feel like you go through a training day to be shown how to assemble them. Bottom bun, slice of cheese (I’m guessing it is on the bottom so the burger melts it, let’s not get crazy this shit isn’t cooked together), HAMBURGER PATTY, and then your condiments. Who put mine together and thought “hm….this looks right. Nothing is missing, I am a brilliant fucking burger maker extraordinaire.”? It’s not a hamburger from a hamburger joint if there is no meat. To quote a smart fast food chain (rhymes with Shmendy’s), “Where’s the beef!?”

Sincerely,
Pattyless Sandwich

And, there’s even a Facebook photo:

Veggie Burger?

Veggie Burger?

Ridiculous.  At least this didn’t come through my contact form from someone thinking I was McDonald’s.

Friends, I seriously wish I could write to the McGiant on your behalf, but all of my insane yet legitimate complaints have fallen on deaf ears, blind eyes, or typical McCustomer-Service employees.

Check out my track record.  While I feel for you, maybe try their McPennsylvania site?  I can do nothing at this point but perhaps share in your misery, my freinds!

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s,pןɐuopɔɯ ʇou ɯɐ ı

Posted on by Standard 16

I wrote one last email to Harmony & her husband to try & clear things up.  I haven’t had a response yet, but I’m really doubting I’ll get one.  What do you think?

From: Waldo Lunar <world.and.lunar.domination@gmail.com>
Date: Fri, Sep 9, 2011
Subject: Re: AiXeLsyD13 / W(aL)D – I’m not McDonald’s
To: “krebs955@gmail.com” <krebs955@gmail.com>
Cc: shovelman11@yahoo.com, pastorskid_tiwtc4u@yahoo.com, pit.05834@us.stores.mcd.com, Ella.Jones@us.mcd.com, info@westliberty.mcdtoday.com, sandra.jaeger@gmail.com, rick.sapko@us.mcd.com

Hello Harmony & Harmony’s Husband,

I’m going to try this one more time…  I am ERiC AiXeLsyD.  I write a goofy blog.  You didn’t email me.  My email address is world.and.lunar.domination@gmail.com (please see the “From” field of this email for reference).  It doesn’t say “world.and.lunar.domination@gmail.com” on the top (or bottom) of a McDonald’s receipt.  You almost had me on this.  I actually had to go to this McDonald’s to check, because I really did believe that “The reason [you] posted on [my] blog is because it was on the bottom of our receipt” as stated in your last email.

Obtaining the receipt was actually quite a harrowing experience, but I survived.  Thank you for your concern.  Please, see the scanned images at the links below (also attached) if you don’t believe me:

As you can see, it also does not say https://aixelsyd13.wordpress.com at the top (or bottom) of the receipt, which is my blog’s URL.  It also does not list my email address as noted above.

It does list Rick Sapko as a manager (not me), and give the email address ella.jones@us.mcd.com (also not me).  I’m just trying to let you know that if you were trying to contact ella.jones@us.mcd.com, you have unfortunately been unsuccessful in doing so.

You contacted me by using the form located at https://aixelsyd13.wordpress.com/contact/ (also a url, not an email address).  I know this because WordPress is quite an ingenious blogging platform, and emails that come to me through that web form have the subject line “W(aL)D Feedback”.  You may also remember filling out fields that you don’t normally have in an email client, like “Message / Comment” and “How’d you find my blog?”

What I believe has happened is that you searched Google or Bing for “ella.jones@us.mcd.com” instead of entering it into an email client.  This landed you at my blog.  I’ve tried it with both.  A search for her email address does indeed point you to my blog.  From there, you somehow found your way to the contact page… and we know the rest.  I’m just trying to help.

I see you have a Gmail address.  Being that it’s an email address you were trying to use and the weird set of circumstances, I’m assuming you found my blog with your Android phone.  Put the phone down.  I’d suggest finding a computer, and going to http://mail.google.com, logging in, clicking the “Compose Mail” button, and pasting “ella.jones@us.mcd.com” into the “To:” field.  Then, you may type away in the big blank box, and click “Send” when you’re done.

That is how you email Ms. Jones (and not me) regarding the insanity that abounds at the West Liberty Avenue McDonald’s.  I have to warn you though, she doesn’t really reply to emails.  At least not my emails, anyway.  I hope this helps.  I’m just trying to facilitate the expression of dissatisfaction with this Bermuda Triangle of fast food service.

I do, however, encourage your comments on my blog… as long as they’re directed to me, and not at McDonald’s.  I don’t mind the ones aimed at McDonald’s, but they fall on deaf ears.  I don’t think anyone at McDonald’s reads or cares about my blog.  If you would like to complain about McDonald’s to other people that aren’t McDonald’s, check out McSucks.com and McDonaldsSucks.com some time.  I would also encourage a review on UrbanSpoon.

Harmony’s Husband… I speak this as a consumer.  Please, please, please…  take pride in your work, and convince others around you to do the same.  Encourage burgers built with pickles in the middle, an amount of reconstituted onions that does not resemble a White Castle burger, and ketchup only on the inside of the bun… not the outside.  Encourage the politeness of the people working the cash register.  Encourage those taking orders to not do things like this…

McEmpoyee:  May I take your order?  (In some areas closer to downtown, this greeting is reduced to a wordless look, implying “What?”)
Me:  Hi.  I’d like two Crispy BBQ snack wraps, a lar…
McEmployee:  [Interrupting] Crispy or Grilled?
Me:  Um…  Crispy.
McEmployee:  Do you want Ranch or Honey Mustard?
Me:  Uh..  BBQ?
McEmployee:  OK.  Your total is…
Me:  [My turn to interrupt…]  Can I also get a large fry and a Sweet Tea?
McEmployee:  [Usually rolls eyes and.or sighs about here…]  What size fries?
Me:  Large please.
McEmployee:  You want a drink?
Me:  Yes.  Large Sweet Tea?  (If I say a size, I’m usually told there is only one size.  If I don’t say a size, I’ll be asked what size.)
McEmployee:  For here or to go?
Me:  To go, please.
Mc Employee:  [Sets tray on counter.]  Slide your card.  (Maybe the total is read here.)
[Food comes, & McEmployee, McFry-Technician, or McManager sets it on tray.]
Me:  Sorry, can I get that to go?
McEmployee:  [Looks at receipt.  It’s a 50/50 on whether it notes dine in or to go.  Puts food in bag.]  Here.
Me:  Thanks!

This has happened to me on more than one occasion at more than one location.  I hope you work at a competent location, like the one in Canonsburg.

Good luck getting through to Ms. Jones.  I haven’t been very successful in that matter.  I have four email addresses associated with the west liberty McDonald’s location.  You may want to try each of them…

Good luck on your quest, I hope this has finally expressed my point in an understandable manner.  A quick recap: My email address & blog URL are indeed not on a McDonald’s receipt.  You didn’t email me, you used the contact form on my blog.  I am not McDonald’s.  You didn’t email the address listed at the top of a McDonald’s receipt.  You used the contact form on my blog.

Do you want the combo, or just the sandwich?
-ERiC AiXeLsyD
World (and Lunar) Domination

McReceipt 09/07/2011

I don't see my email address or blog url on here anywhere. Do you?

Trust me, I am not McDonald's.

Trust me, I am not McDonald's.

s,pןɐuopɔɯ ʇou ɯɐ ı | Just in case you’re lost…  This is the latest in this round of chaos that involved people contacting me, apparently thinking that I’m McDonald’s.  I think they’ll all pop up in the “related articles” section below.

I’m guessing the four McEmail addresses listed above have a block on my world.and.lunar.domination email address., and I’m guessing Harmony, her husband, Shirley, and Amber are done with this.  I am too, until the next person emails me thinking that I am indeed McDonald’s.

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