Conagra Ruins Christmas.


Well, the tweets from before were apparently incorrect. The La Choy teriyaki variety that I liked has been discontinued. I emailed Conagra via webform and found a bunch of names and tried to garner email addresses online, which worked on at least 2 counts. I also got some replies from various grocery stores.

No one tried the maze though. You read my email, right?

Here are my replies from Conagra:

From: Conagra Consumer Care consumer.care@conagra.com
Date: Tue, Dec 19, 2023 at 1:03 PM
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]
To: [me]

Hello Eric,

Thank you so much for taking the time to reach out to us regarding the La Choy Teriyaki Sauce. There was obvious passion in your correspondence, both for the former product you preferred and for the current product that does not meet your expectations. We’d like to offer some background and what we hope is a worthy alternative.

Previously we produced both the La Choy Teriyaki Marinade and Sauce that you enjoyed, and the La Choy Teriyaki Sauce and Marinade. With two similar sauces available, earlier this year we discontinued production of the La Choy Teriyaki Marinade and Sauce. We work with grocery stores and other retail partners to optimize our product assortment. Through these conversations, we often need to make decisions about discontinuing products. These are difficult decisions, as we know a discontinued product can be a disappointment to consumers.

We appreciate your candid feedback on the current La Choy Teriyaki Sauce and Marinade. This feedback was shared with our brand team and will go to our internal culinary team as well. Every piece of consumer input is valuable to us.

Within the Conagra Brands portfolio, we also offer PF Chang’s Home Menu, and we hope their Teriyaki Sauce is one that you’ll enjoy. PF Chang’s Home Menu is inspired by the tastes and high-quality ingredients of PF Chang’s bistros. The Teriyaki Sauce is part of a collection of sauces we introduced a few years ago, and if you’re interested in trying it, we’d be happy to send you a few bottles. If this would be ok, please reply to this email with your complete mailing address, and if applicable, please include the Unit or Apt. #.

Thank you again for your loyalty to the La Choy brand and the time you spent providing us feedback. Both are appreciated.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com
Conagra Brands * Chicago, IL 60654


From: Conagra Consumer Care [consumer.care@conagra.com]
Sent: 12/11/2023, 1:43 PM
To: [me]
Subject: LA CHOY Consumer Care Response: Case # 06631637 [ ref:!00D800cIJR.!500QU02afd0:ref ]

Hello Eric,

Thank you for reaching out to Ms. Schaefer’s office to let us know you were a fan of our LA CHOY TERIYAKI MARINADE AND SAUCE.

From time to time we reformulate our product recipes, this also includes how consumer preferences change over time. Unfortunately, it’s no longer available but we’ll make sure to share your comments regarding your request to bring back the older formulation with appropriate personnel.

If you have any further questions, please don’t hesitate to contact our supervisors at 1-800-722-1344, between the hours of 9:00 A.M. and 4:00 P.M. CST, Monday through Thursday, and between the hours of 9:00 A.M. and 1:00 P.M. CST, on Fridays. Please give reference number 06631637 to the supervisor who answers your phone call. If a supervisor isn’t available, please leave a voicemail with your name and reference number. A supervisor should return your call within 48 business hours.

Thanks again for taking the time to share your feedback.

Sincerely,

Julie
Conagra Brands Consumer Care

Case: 06631637

1-800-722-1344

http://www.conagrabrands.com

Conagra Brands * Chicago, IL 60654

They really don’t get that I am never calling them. This is why I write goofy emails.

And updates via X:

I no tpe suh gewd.

And the only good responses from a grocery store…

From: Guest Relations guest.relations@target.com
Date: Mon, Dec 11, 2023 at 4:12 PM
Subject: Your Inquiry to Target.com Executive Offices
To: [me]

Hello Eric,

Thank you for contacting Target about your experience. I received a copy of your email from our executive offices along with a request to reach out.

Thanks for asking about this “La Choy Teriyaki Sauce and Marinade” we understand you are interested to know if we carry or plan on carrying this. I do apologize, but we do not have this item available in our assortment and at this time we do not have any additional information to share regarding future availability. To view the wide variety of other Teriyaki sauces we do carry please click here.

We appreciate you reaching out and sharing interest with this item. I’ll be sure to share your comments with our buyers.

Sincerely,

Mercedes

Target Guest Relations

Executive Contact Team
http://www.target.com

From: Melissa (Fresh Thyme) support@freshthyme.zendesk.com
Date: Sat, Dec 9, 2023 at 10:50 AM
Subject: [Fresh Thyme] Re: La Choy Teriyaki Sauce & Marinade
To: [me]

Your request (26880) has been updated. To add additional comments, reply to this email.

Melissa (Fresh Thyme)

Dec 9, 2023, 9:50 AM CST

Dear Eric,

Thanks for reaching out! The products available at our stores may differ by location. To find out if your local store carries (product name), you may visit our website http://www.freshthyme.com and search for any of your desired products.

I will forward this to the Store Director for the Bridgeville, PA store location for you as well.

Thank you for being a Fresh Thyme customer!
Melissa
Fresh Thyme Customer Care

Nothing from Giant Eagle, Walmart, or Shop’n Save.

You should try to solve the maze, & then post it & tag me on social media. I’m @AiXeLsyD on pretty much everything.

Or, you could buy my book or some merch.


Conagra Brands
@ConagraBrands
·
Nov 20
Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 18
So, I recently received an email from Comagra saying that the good version is no longer available.

Who is right, them or you?
Conagra Brands
@ConagraBrands
·
Dec 19
Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.

Seriously, what happened in a month?

ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Nov 19
And... I no longer see it on the #LaChoy website product page:  https://lachoy.com/asian-cooking-products/asian-inspired-sauces

Please, tell me that you DID NOT DISCONTINUE this absolutely infallible nectar of the gods?
Conagra Brands
@ConagraBrands
·
Nov 20
Hi, Eric. Thanks for following up with us. Both of these products are still available. Individual retailers make the final decisions about which products they will sell. If you cannot find a specific product you're looking for, ask your retailer to begin carrying it for you.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 18
So, I recently received an email from Comagra saying that the good version is no longer available.

Who is right, them or you?
Conagra Brands
@ConagraBrands
·
Dec 19
Hi, Eric. Thanks for following up with us. We're sorry, but our Teriyaki Marinade Sauce has been discontinued. Our Teriyaki Stir Fry Sauce Marinade is still available. We hope this information helps and apologize for any confusion. Thanks for your interest in our product.
ᗡʏꙅ⅃ɘXiA ƆiЯƎ 🎸
@AiXeLsyD13
·
Dec 19
Thank you for the reply.  I may have a memorial service for the best Teriyaki sauce ever.  Perhaps I could buy the recipe from you?

Did anyone at least try the maze?
Conagra Brands
@ConagraBrands
Thank you for replying. We're unable to provide the recipe as it is proprietary but appreciate your interest in our products. Thank you again for taking the time message and enjoy your week.

La Choy Teriyaki Terror


Foe several years now, I have had an increasing number of issues trying to procure my favorite teriyaki sauce. You know how it is, you find something you like, then it is gone! I have blogged about this before, but the situation is getting much more desperate as time goes by. I have written many goofy emails and letters. I have received swag from Pepto, Turner’s, & Radio Shack. I have drawn mazes and send them to call attention to supply chain issues with potatoes and cocktail rye bread. I surely am single-handedly responsible for the return of Bronco Berry Sauce, right? So, I have to try with my La Choy Teriyaki Marinade & Sauce.

I like to use it to make this Teriyaki stuff. Other brands DO NOT COMPARE. It scares me that it is no longer listed on the La Choy product page.

I drafted up this letter and maze:

Hello Friends,

I write to you today to invite you on a journey with me. The journey is the quest for the most absolute perfect Teriyaki sauce. You may find yourself wondering if it exists. I can assure you, it does… or at least it did. Over the past few years it has been increasingly difficult to find. You’re surely wondering by now, to which magical elixir I am referring? It is confusing, but I will try to explain: The original La Choy Teriyaki Marinade & Sauce is wondrous perfection, yet the La Choy Teriyaki Stir Fry Sauce & Marinade is devastatingly abhorrent.

I know that “teriyaki” may refer to a style, much like “barbecue” can denote many kinds of sauces, but it ought to be a crime to label these two sauces with the same descriptor. “Ketchup” came to describe the sugary tomato-based condiment we all know today, even though at one point it could have referred to many different things including a sauce with fermented fish.

I have seen the words on the label move around in various orders, so I’m not 100% sure exactly what to call the sauce, or how to differentiate it by descriptor… but I can tell you that the darker sauce in the bottle with the same shape as your soy sauce is fantastic, and the other stuff in the salad-dressing style bottle with seeds floating in it is terrible.

Over the years, I have written to my local grocery store, and they said the distributor discontinued it. I had one local store that carried it, and they have replaced its spot on the shelf with a similar yet inferior brand that we would have called generic in my youth. I have reached out to Conagra on social media, and was told to use the product locator. The product locator shows that no one around here sells that sauce, and seems to indicate it is not available online.

The La Choy website that lists all of the sauces does not show the good style sauce, but only the gross style. Is this an indication that you no longer manufacture the good stuff? Google searches lead to one gallon jugs or full cases. I only need a few bottles at a time. Looking closer, it shows as “out of stock” on some sites. Are you having supply chain issues? Is it being phased out? Is it available only regionally outside of my region?

I am writing to implore you to get me some answers other than the stock “Yes, we still make it. Please use our product locator.” I would like some real concrete answers. I also plan to write to all of my local grocery chains.

Please enjoy the attached maze, to help you as you contemplate a suggested resolution to my quest. Are you able to let me know the names of any of the distributors or local/national grocery chains where I can reach out to request your product, or even independent stores? I am in Bridgeville, PA, USA… just south of Pittsburgh.

I would love email addresses, or even snail mail. I am not a fan of these constraining contact forms.

I look forward to your reply, and thank you for the many tasty dinners that I have enjoyed thanks to your delicious sauce. I won’t even ask for an apology for the terribleness of the other sauce, even though you really should apologize for it.

I thank you for your time and attention, may you have a joyous and cheerful holiday season this year!

Your Hangry Fan,
-Eric
aixelsyd13(at)gmail.com

A maze, with the object to help a cartoon AiXeLsyD13 find his preferred Le Choy Teriyaki sauce.
Help me on my quest!

I sent that to Conagra’s contact form, well, what would fit, but was able to attach the maze. I also sent it through Facebook and Instagram messages, and tried to reach out via Twitter (again).

I used a google search to find their CEO’s name and their supposed email syntax, and sent the message to several variations of his address. None have bounced back yet, but I doubt they will all go through. I did also email their media relations and investor questions email which I found in a press release.

What’s my next move? Snail mail? Other executives? Board Members? I plan to email local food chains & maybe even smaller grocers. How do I find their distributors? Should I snail mail these out?

I feel like I have been getting the run-around on this for years:

Christmas maze merch!


If you’re taking advantage of Black Friday, Small Business Saturday, or Cyber Monday sales… take the time to consider some of my Christmas themed maze T-shirts from Tee Public or Red Bubble!

You can customize the color of the shirt, choose from many styles, and get the same designs on all kinds of merchandise like coffee mugs, stickers, and pillows.

Thanksgiving Mazes! 🦃


I was going to share some mazes for Thanksgiving, and I realized I have a bunch of them. I did some quick dirty coloring of some old ones. I am sharing new ones that will be in my second book, some from the first book, and I have some that are loosely related to fall or Thanksgiving dinner.

Please, use them to have some fun this holiday season! They could be placemats, an activity for those that aren’t cooking while they’re waiting for dinner or for company to arrive, or used as a game to see who finishes first. You could use them to make place cards too if you wanna get creative!

If you complete the mazes by printing them out & solving, or on your phone/tablet/PC with a drawing app, share it on you preferred social media platform & tag me! I’m @AiXeLsyD13 on pretty much all of ’em. (Facebook, Twitter, Instagram, Threads, BlueSky, TikTok, Tumblr, YouTube, etc.) I’d love to see a video of a race to complete the smaller easier ones… and I love to see solutions! I like to draw mazes, not so much solving them.

Mmm, Thanksgiving dinner. Stuffing is my favorite. I need to figure out how to do a stuffing maze.

You can solve these while listening to one of my Thanksgiving playlists on Amazon or Spotify, or while talking about what you’re thankful for! I love the reflection this time of year.

This year’s turkey maze:

Thanksgiving-ish themed mazes from the upcoming book:

Newly (& quickly) colorized old Thanksgiving themed mazes:

Random older related mazes:

<shameless plug> The turkey from this year and the “giblets” maze are also available on some cool merchandise from my RedBubble and TeePublic shops too. Why not get a turkey maze T-shirt or an apron with the giblets maze? You can get both designs on hoodies, pet bandanas, stickers, magnets, coffee mugs, and even a damn shower curtain if so inclined. </shameless plug>

🦃 UPDATE! 🦃

After posting this, I found an OLD turkey maze of mine on Pinterest, so I downloaded & edited it a bit. So, here’s one more:


Drawing a Maze


I like videos of people doing their art, so I tried one.

It’s on TikTok, YouTube, & Instagram.

@aixelsyd13

Like mazes? I like to watch others do their art, so I thought I’d share this. #AiXeLsyD13 #Maze #Mazes #Drawing #LineArt #PenAndInk #BlackAndWhite #labyrinth #art

♬ Hocus Pocus – Focus

October Sales – 20% to 35% off between RedBubble & TeePublic!


So, Amazon has October Prime days now on the 11th, & 12th, and the behemoth has cleared the path for other online retailers to trudge along on their wake.

I don’t think my book will be on sale, but if you haven’t bought it yet… let a few brothers hold $5.99 and add it to your cart with all your other stuff!  Jeff Bezos and I need your financial support.  He needs to build space ships, and I need to pay medical bills and buy LEGO sets.

In slightly cooler news, TeePublic and RedBubble are offering site-wide sales:

  • TeePublic touts “up to 35%” on October 12th-15th & October 26th-29th.
  • RedBubble touts 20% on October 9th-14th & 30% off on October 23rd-27th.

If you have thought about grabbing some stuff from either one of my shops, now would be a great time. The T-shirts, stickers, and magnets are cool. I hope to order mores tuff to check out the quality. You can get wall art to clocks, to tote bags, to mugs, to shower curtains!

If you have not thought about it, now would be a great time to think about it.

They’re good gifts for people that have everything. 

I also need someone to help solve some mazes so I can include the solutions in my next book!

Do you like to solve mazes? I need help.


Can anyone solve this maze? https://aixelsyd13.wordpress.com/2023/09/20/guts-the-maze/

My surgeon said he has tried & failed. Ha ha.

In related news, I want to include solutions in my 2nd book. Anyone willing to get paid to solve them for me? As much as I love drawing them, I don’t love solving them. 🤷

Shameless Plug


📖

I recently published my first maze book (via Amazon KDP), have sold a few copies, and thought some people here may want to support a local artist. I’m already working on book № 2!

The first book is packed with easy-to-solve mazes, and I think it would be enjoyable for kids as well as adults.

I had my youngest drop a copy in one of those free little library boxes nearby over last weekend. Hopefully someone out there locally picked it up & is enjoying it already!

You can check out and/or purchase my maze book here on Amazon: https://www.amazon.com/dp/B0CH2FMH7W

It’s called – So I Finally Made a Maze Book: Easy Mazes by AiXeLsyD13

✍️

I also put together some designs to be printed on merchandise, and I’m trying two different shops online right now. I’ll be uploading more themed designs as soon as I complete work on my 2nd maze book.

I have sold a few T-shirts, and bought some stickers and a magnet for myself. Between the two shops you can get everything from coffee mugs and pillows to shower curtains or clocks featuring my designs.

Check out my RedBubble shop here:

Check out my TeePublic store here:

Thanks for taking the time to read, hope you’re moved to check some stuff out!

@aixelsyd13

Check out my first #maze book! this was a test run, I plan to do more. can you spare $6 to help fund some art? If not, it’s cool… maybe just share the link? https://wp.me/pwqzc-3ba I am super excited to get this out there. How do you share a damn link on here?

♬ Knowledge – 2007 Remaster – Operation Ivy
@aixelsyd13

An “unboxing” if you will. tell me what you think! #SoIFinallyMadeAMazeBook #AiXeLsyD13

♬ original sound – Eric Carroll
@aixelsyd13

My #guitar n’ #amp #maze T-shirt came from @teepublic today! I dig the fit & quality! Get you one! http://tee.pub/lic/FAAYPDeC7xg Or any of the other designs! 🤘 #Tshirt

♬ original sound – Eric Carroll

Guts! – The Maze


So, recently, I have had some bouts of shenanigans in & out of the hospital with infections and complications stemming from Diverticulitis.

So, I drew up a maze inspired by recent events for the surgeon, scanned & colored it, got it printed at 12″x18″, signed it, and got a frame for it. I’ll give him some dry-erase markers, too.

One week out, I feel like I’m in good hands. He had a lot of neat funny stuff in his office. And apparently, Wednesdays are cool because he gets to use a robot to assist.

I thought about getting him some RedBubble merch from my store, but this seemed quicker. (The acrylic block and notebook looked neat.)

This may make book #2 as a bonus maze.

Think he’ll like it?

Get yourself one on a coffee mug so you can see your immediate future!

Thanks for taking the time to read! Check out my first maze book on Amazon, or get yourself some of my maze merch from TeePublic or RedBubble. I’m trying to see how far I can take this thing… and I gots to pay me some medical bills! I get about a dollar per book or shirt since this is all print-on-demand.

https://www.tiktok.com/@aixelsyd13/video/7281038627876949290