You may call me… “Bronco Jalapeño”

So, Arby’s never did respond.  It’s been over a week.

From: Eric <me@my.email.address>
To: “customerservice@arbys.com”
Sent: Wednesday, March 21, 2012
Subject: Re: Arby’s Feedback #473197

Hello friends,

It’s been a week, and I haven’t heard back from my feedback submission…  #473197.

Any hope of some answers?

Thanks,

-Eric

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

I did get this engaging missive after I inquired about a response using my trusty tracking number…

From: “customerservice@arbys.com” <customerservice@arbys.com>
To: me@my.email.address
Sent: Wednesday, March 21, 2012
Subject: Arby’s Feedback #473197 Follow-Up

Dear Arby’s Guest,

This e-mail is related to your feedback tracking number 473197.

In order to better serve our customers, we would like to know if you have been contacted by a representative of Arby’s in our efforts to resolve your issue or answer your question.

We appreciate your comments and will use them to improve the overall experience of our customers at our restaurant.

Sincerely,
Arby’s Guest Feedback Team

So I wrote back (again)…

From: Eric <me@my.email.address>
To: “customerservice@arbys.com” <customerservice@arbys.com>
Sent: Wednesday, March 21, 2012
Subject: Re: Arby’s Feedback #473197 Follow-Up

Hello,

I have not been contacted.  That’s why I wrote again.  Should I include a copy of my 1st email?

Thanks,

-Eric

.seitilibasid gninrael fo nuf ekam ot ynnuf ton yllaer s’tI

Is it just me, or was the purpose of my original email to state that I had not yet received a reply?  Yet, that asked me if I had received a reply?  Are you even reading these emails, Arby’s?

And that (of course) has gone unanswered again.

I even tried Wendy’s because they once owned part of Arby’s…

From: “Domyan, Amanda”
To: “me@my.email.address” <me@my.email.address>
Sent: Wednesday, March 21, 2012
Subject: arbys

Eric,

 I’m sorry they have not responded to you, but Wendy’s and Arby’s are actually not joined together any longer.  We separated about 3 years ago.

 Amanda Domyan

Consumer Relations
One Dave Thomas Blvd.
Dublin, OH 43017
614.764.6800 (Office)
Amanda.domyan@wendys.com

Obviously no help there.

This is what happens when I think out loud, or in type…

https://twitter.com/#!/AiXeLsyD13/status/183032227028926464

https://twitter.com/#!/AiXeLsyD13/status/183032573079982080

Heh. Yeah. @Bronco_Jalapeno was born.

https://twitter.com/#!/Bronco_Jalapeno/status/183038291052986368
https://twitter.com/#!/Bronco_Jalapeno/status/183038412197081090
https://twitter.com/#!/Bronco_Jalapeno/status/183038454639239169
https://twitter.com/#!/Bronco_Jalapeno/status/183038681756610560
https://twitter.com/#!/Bronco_Jalapeno/status/183038762043965440
https://twitter.com/#!/Bronco_Jalapeno/status/183038807271153664
https://twitter.com/#!/Bronco_Jalapeno/status/183038854368985090
https://twitter.com/#!/Bronco_Jalapeno/status/183038888271544321
https://twitter.com/#!/Bronco_Jalapeno/status/183038933083500545
https://twitter.com/#!/Bronco_Jalapeno/status/183038979849990144
https://twitter.com/#!/Bronco_Jalapeno/status/183039017254785025
https://twitter.com/#!/Bronco_Jalapeno/status/183039099576393728
https://twitter.com/#!/Bronco_Jalapeno/status/183039128382869504
https://twitter.com/#!/Bronco_Jalapeno/status/183039215775383552
https://twitter.com/#!/Bronco_Jalapeno/status/183039233336942593
https://twitter.com/#!/Bronco_Jalapeno/status/183039267679911936
https://twitter.com/#!/Bronco_Jalapeno/status/183039349972156416
https://twitter.com/#!/Bronco_Jalapeno/status/183039395258048513
https://twitter.com/#!/Bronco_Jalapeno/status/183039428925722625
https://twitter.com/#!/Bronco_Jalapeno/status/183039579039862784
https://twitter.com/#!/Bronco_Jalapeno/status/183039602842542080
https://twitter.com/#!/Bronco_Jalapeno/status/183039643892187136
https://twitter.com/#!/Bronco_Jalapeno/status/183039675370450944
https://twitter.com/#!/Bronco_Jalapeno/status/183039850092564480

https://twitter.com/#!/Bronco_Jalapeno/status/183040607328018433

This is America, where the crazy vocal fringe minority gets their way.  Let’s get this done, OK?

If the sign says it's delicious, it must be delicious... Right?

https://twitter.com/#!/Bronco_Jalapeno/status/183195389812412418

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