Guitar Center does me a solid, and I didn’t even initiate it.


On the Saturday before Christmas, we were headed to a family gathering & gift exchange.  On the way, we stopped at Guitar Center in Monroeville so I could pick up a book of Christmas Carols that I had seen at the Guitar Center in Robinson.  I didn’t find the same book, but was pleased with two that I did find.

Guitalele GL1

Guitalele GL1 (Photo credit: matsuyuki)

Usually, I’m the one who lollygags in guitar stores, but the wife has taken up the ukulele, and over the past few years she’s the one that lingers near the ever-growing uke section at music stores.  In Monroeville’s Guitar Center, the ukes were right by the music books, so we both started looking.  Bethany was the first to spot our newest acquisition… The Yamaha GL1 “Guitalele“.  We both were fascinated by it, and I played with it a little as she asked “Do you want this as an early Birthday present?”

At first, I said no and went to hang it back up, but flipped over the price tag and saw that it was $99.99.  She gave me the “just get it” look, so we both new I just landed an early birthday present.  I do enjoy the wife’s ukulele, but the GCEA tuning did always mess with me.  Now I can play the ukulele without having to play the ukulele.  Although, if tuned “properly” the guitalele should be ADGCEA.  Of course, I dropped it to E because I didn’t like pretending it was a guitar with a capo on the 5th fret.  Although, I may have to get thicker strings or just suck it up & put it back in the A tuning.  They’re sort of like rubber-bands at this point.

I'll be home for Christmas, uke can count on me...

A photo posted by Eric Carroll (@aixelsyd13) on

Well, that’s just the first part of the story.  The second part stems from some interactions on Twitter.  I’ll try to post it all here as it happened, thanks to @YaJagoff and Luke from Guitar Center.

A simple question.  I gave the easy, flippant, and predictable answer.  Rock musicians are supposed to rail against the establishment and big business, right?  Well, Guitar Center proves to be awesome here…

These are the links I sent to Luke at Yourvoice@guitarcenter.com:

I only half-jokingly asked “Any chance I could get a gig bag or stand for free?”  I mean, it never hurts to ask, right?

I was met with a response saying I was getting both of them for free!  We discussed shipping details & the right size gig bag in a few more email exchanges… but they’re now on the way to me via UPS.

I’ve written to companies before, but I’ve never had any of them seek me out on a social media platform in a conversation that wasn’t even addressed to them.  It’s pretty cool that Guitar Center believes in their price guarantee so much that they actively go after any perceived detraction.  It’s also cool that they’ll not only go up against brick-and-mortar stores, but online retailers too.

That being said, the “little guys” could argue that they have no way to compete.  They can’t buy in quantities & therefore probably not at such a low price… so there’s no way they can pass on such savings.  Free enterprise, supply & demand, competition, it’s all very interesting & a continually evolving battle.

At any rate, I win out here… with a free gig bag & stand.  So, thanks to Ya Jagoff!!! & Luke for helping to set the whole thing into motion!  I’ll post some photos of the gig bag & stand as soon as I have them.

So, does the Guitalele count as a guitar in my “13 Guitars in 2013” goal?

9 responses to “Guitar Center does me a solid, and I didn’t even initiate it.

  1. This is fantastic. While I love supporting the local stores, I always champion excellent customer service.

    Like

    • Yeah, I have mixed feelings… sort of. This is how you run a business. But, Guitar Center is sort of the “Walmart” of music stores. I don’t boycott Walmart or Guitar Center. They’re offering a wide selection of product at a great price. It’s my obligation to my bank account to spend as little of it as possible & when I do to get the most bang for my buck. Guitar Center can probably do that better than a lot of local outfits. Then again, I love to support locals… I’d dig being able to make something I enjoy into a successful business, and I like to support that.

      Like

  2. Wow!! Cool story. Shows how social media can affect sales!!! Thanks so much for the inclusion!!!

    Like

    • Yeah, way to use all the tools at their disposal! It’s even better that I didn’t initiate it. I just can’t believe it, really.

      I believe it was our Twitter conversation about ukuleles and Pittsburgh Guitars that got Mr. Waala’s attention.

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  3. Like

  4. Pingback: Free Swag From Guitar Center! | World (and Lunar) Domination

  5. Crazy awesome! Makes me want to shop there just out of respect. The world, people, and businesses don’t care about anything but making money, but how can you make money if you don’t get the customers? Nice going Guitar Center! Major props given!

    Like

  6. Pingback: If I ever buy another guitar… | World (and Lunar) Domination

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